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“OUTSTANDING HOTEL”

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Best Western Inn & Suites
Ranked #5 of 22 Hotels in Elkhart
Certificate of Excellence
Levittown, Pennsylvania
Level Contributor
6 reviews
3 hotel reviews
“OUTSTANDING HOTEL”
Reviewed 22 October 2013

Best breakfast I have enjoyed in a long time. Coffee and tea available 24/7 which was made fresh every time. Had milk for the kids all the time. Room was large and comfortable, extremely clean and well appointed. Pool was clean and had extra towels for pool use. Parking lot was able to accept some larger trucks without making a problem for smaller cars. Staff was outstanding in every way.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwesterngm2, General Manager at Best Western Inn & Suites, responded to this review, 4 November 2013
Dear guest,
Thank you so much for the awesome compliments about your stay at our hotel. That really means a lot to us. We are all busy in this world and when someone takes the time to give us compliments, it is very much appreciated. Thank you.

Priya Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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195 reviews from our community

Traveller rating
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    24
    14
    15
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74
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39
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Elkhart, United States
1 review
Reviewed 4 October 2013

Stayed over night and was welcomed during a very busy weekend. Even gave me a discount when they could have charged even more for the room. The location was right off the main highway which made it easy to get to other sites in the city with ease. Plenty of parking and the lighting around the hotel was great.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Terry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwesterngm2, General Manager at Best Western Inn & Suites, responded to this review, 5 October 2013
Dear Guest
We are extremely gald that you enjoyed your recent stay. By telling us what you liked about your stay and how we can improve. Watch out is winter coming soon keep yourself warm, but other side holiday coming too it's family time. Enjoy your day and time with family.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guilford, Indiana
Level Contributor
152 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 1 October 2013

Spent 1 night here, the hotel was nice, clean and rooms were nice size. Only problem was the pol was ice cold. Apparently there was some remodeling going on and a breaker had gotten thrown and no one had tried the pool out B4 we did. Staff friendly and breakfast had numerous items...

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank LindaLin63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwesterngm2, General Manager at Best Western Inn & Suites, responded to this review, 5 October 2013
Dear Guest,
Thank you for choosing the Best Western Inn & Suites! On behalf of our entire team, I would like to apologize for not exceeding your expectations. It was true we had remodeling going on was painting out side building etc... I know you wasn't enjoy our pool but after that our pool working good and paint also done too. Your feedback is extremely helpful. We appreciate your business and we hope to see you again soon!
Have a pleasant day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Appleton
Level Contributor
322 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 10 September 2013

This hotel has very friendly hosts and was so convenient off the turnpike. The breakfast was adequate for us...they had biscuits and gravy (not my favorite), but also alternate with eggs and a meat. Fresh fruit, yogurts, cereal and a variety of bread items were available. The room was clean and quite comfortable...we had a small table in addition to the desk and the room was large. We will stop here again on our way home.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Judy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwesterngm2, General Manager at Best Western Inn & Suites, responded to this review, 17 September 2013
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 1-574-262-8761.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
General Manager
BEST WESTERN Inn & Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ohio
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 September 2013

Good place for a night stay off toll road - easy on/off. Room was clean. Breakfast was adequate - but the breakfast area was small - they did open up the adjoining room. Didn't have the time to use the swimming pool.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OhOhOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwesterngm2, General Manager at Best Western Inn & Suites, responded to this review, 17 September 2013
Thank you so much for your stay with us and your response to us.
we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

We appreciate your loyalty to our brand.


Sincerely,

General Manager
BEST WESTERN Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading, Pennsylvania
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 31 August 2013

When we checked in the lovely front desk gal told us all she had left was a King Suite at a higher price. Since she gave us a slightly less rate break we took it and it was delightful to have a separate sitting area and extra TV so my husband and I could watch different channels. We were on the 2nd fl. but the elevator took ages to come and was strange with a door like a one in a warehouse. The rate-included breakfast was just ok. The eggs, etc. were located in an area most did not find, so I never had more than cereal in a box and a roll. Other than that I would recommend it.

Room Tip: Take time to find all the food in the buffets in breakfast room.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Longboat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwesterngm2, General Manager at Best Western Inn & Suites, responded to this review, 19 September 2013
Dear Guest: We are extremely gald that you enjoyed your stay after a long drive. We strive to make our guests happy with thier stay. It is so nice to hear great things about our hotel. Have a safe and wonderful rest of the summer and we hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Findlay, United States
1 review
Reviewed 8 August 2013

Pria was exceptionally friendly and helpful, taking an interest in our reason for being in town (which wasn't a happy one). She made us feel very welcome and was kind to the children, knowing the sadness they must be feeling. The breakfast was more than I had anticipated: Jimmy Dean breakfast sandwiches, scrambled eggs, sausage, make-your-own waffles, cereals, fresh fruit, pastries and more. The beds (and pillows) were VERY comfortable and the rooms were quite clean. The pool was clean and the water warm. I also liked that the hotel was tucked back away from the toll road. It was a quiet hotel. =)

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Emily B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwesterngm2, General Manager at Best Western Inn & Suites, responded to this review, 19 September 2013
Dear Guest: Thank you so much for the awesome compliments about your stay at our hotel. That really means a lot to us. We are all busy in this world and when someone takes the time to give us compliments, that is very much appreciated. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Inn & Suites

Property: Best Western Inn & Suites
Address: 3326 Cassopolis St, Elkhart, IN 46514-6740
Phone Number:
Region: United States > Indiana > Elkhart
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Elkhart
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Inn & Suites 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
This Elkhart hotel in Northern Indiana is ideally situated for Notre Dame visitors or tourists en route to Amish Country. The Best Western Inn and Suites offers comfortable accommodations for travelers to northern Indiana. Only three miles from Bayer Pharmaceutical Company, hotel guests travelling on business will appreciate the convenient location of this hotel. ... more   less 
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Also Known As:
Best Western Elkhart
Elkhart Best Western

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