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Holiday Inn Express Elkhart North - I-80/90 EX. 92
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Reviews (84)
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All reviewsthe breakfast areahi expressfood itemstoll roadnotre dameroom was cleanthe staff was friendly and helpfulstayed two nightsbathroom doorpool areafresh fruitbusiness tripparking lotfreewaymattresseshousekeepingchicago
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74 - 79 of 84 reviews
Reviewed 23 July 2012

The room was okay. As a previous post said, "Serves its purpose". The hotel was very busy with a large group of families from out of town for their kids baseball game. The guy working the front desk (Drew), was condescending in my opinion. While waiting to sign in, I observed him on the phone with a potential customer. The entire time he was on the phone he was rolling his eyes and making gestures as if to say, "you (potential customer on the phone) are wasting my time". The next morning Drew was still on duty. I sat in the lobby for over an hour waiting for others from my group. While sitting there I observed Drew and another employee stand around and gossip. When customers occasionally approached the desk to ask a question, Drew would always respond in a polite manor, but when the customer walked away, he and the other employee would give each other a look, often accompanied by a comment.

The rest of the staff was working very hard to keep up with the breakfast area, replenishing the food items, emptying the trash, etc. Lot's of young boys getting ready for their baseball game, eating a big breakfast and keeping most of the staff busy.

  • Stayed: July 2012, travelled with family
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Thank Mekathyf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2012

Have used this hotel as an overnight stop on cross country drives several times. This last time they had an issue with the key card creation machine and the check in line was a dozen people deep. The counter person was doing her best, but couldn't seem to get a hold of the manager offsite. There was a loud bang in the middle of the night while I was sleeping, and it turns out that someone decided to trash the exit light outside my room. All that said, the room was generally clean and served its purpose.

Stayed: June 2012, travelled solo
Thank Eric J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2012

We arrived at the Holiday Inn Express and were immediately disappointed with the lobby and pool which are both right by the front desk. The employees were all very nice but I don't think it was worth what we paid. The headboard of the bed and other surfaces were dusty. The pillows were uncomfortable.The free breakfast was terrible. . We ended up going to a Cracker Barrel that was close by. We will not stay here again.

  • Stayed: June 2012, travelled with friends
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Thank LeahK123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2011

The staff was very helpful. The room was neat and clean. The location is convenient to dinning at places like Olive Garden, Craker Barrell, and Texas Road House.

  • Stayed: July 2011, travelled on business
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2  Thank ppijacki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2011

Excellent hotel for the $$. Staff was very friendly and helpful. The property was very clean and neat.

  • Stayed: June 2011, travelled as a couple
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1  Thank Traveler82560
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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