While this hotel ammenties seem to offer a lot. The staff and restaurant leaves a lot to be desired. Restaurants are not open after 10. The rent a cop at the entrance of the gaming area was rude and so unprofessional. No one was drinking or anything. She added her rude comments to people that were not talking to her. We decided after our first night that all 5 of us needed to cancel the rest of our stay. At 400.00 a night per room, I would expect some courtsey.
I observed this rude behavior to people that were not with me.
If you want to eat only ice cream, this is the place for you!! Hotel is nice but everything else was not.
If you are coming to this place for an event like racing, stay far away. Take the extra drive and stay some where else.
- Official Description (provided by the hotel):
- Nestled in the heart of Indiana, Belterra Casino Resort is the every day escape for Indiana, Kentucky and Ohio. Belterra is just a short drive from Cincinnati, Lexington, Louisville and Indianapolis boasting over 600 guest rooms & suites, high-end shopping, concerts, meetings rooms, delicious restaurants and player-friendly gambling Belterra is easily the best experience in the region. Our multi-level casino features 1,300 slot machines, friendly odds and expert dealers. Take some time for yourself too in Beleza, Belterra's premier spa. Experience for yourself, escape to Belterra today! *Must be 21 years of age to enter the casino. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Ebookers and getaroom.com so you can book your Belterra Casino Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Belterra Casino Resort And Spa
- Belterra Hotel Florence
- Belterra Resort Florence