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“better than expected”

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Best Western Plus Fort Wayne Inn & Suites North
Ranked #10 of 44 Hotels in Fort Wayne
Certificate of Excellence
Reviewed 18 January 2014

We stayed at this hotel when we had to go down for our nieces funeral. The front desk staff were very helpful and friendly. The hotel was decorated beautifully for Christmas and was very homey. Our room was comfortable and clean. Breakfast was excellent with an abundance of choices that we have never experienced before. We didn't use the pool but it looked pretty nice. Only complaint was the fire alarm went off twice the first night we were there. But at least we knew it worked! For having to be somewhere away from home for such a sad occasion was made a little easier having a nice, affordable place to stay. Would definitely stay here again.

  • Stayed: December 2013, travelled with family
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Thank Sammich25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaku P, Manager at Best Western Plus Fort Wayne Inn & Suites North, responded to this reviewResponded 27 April 2014

Thank you for providing your feedback! We appreciate you taking the time to leave us such kind words. We are pleased to hear that you enjoyed our breakfast. Our deepest apologies for the disturbances related to the fire alarm. We appreciated your patience as we worked to sort out the issue. We look forward to inviting you back to stay with us again!

Please friend us on Facebook to stay informed of our upcoming specials.

Sincerely,

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Reviews (359)
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312 - 318 of 359 reviews

Reviewed 31 December 2013

My husband , I and my 3 daughters stayed her for a night of the 7th Of December. My daughters had a great time in the pool. It was very nice and quiet and loved the country layout of the first floor. The staff was very friendly and helpful. The breakfast was great! Had a variety to choose from. Will definately stay here again when visiting family!!!!

  • Stayed: December 2013, travelled with family
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Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaku P, Manager at Best Western Plus Fort Wayne Inn & Suites North, responded to this reviewResponded 27 April 2014

Dear Sarah S,

Thank you so much for taking the time to leave a review! We are pleased to hear that you and your family enjoyed your stay with us. We are happy to hear you were able to enjoy our indoor heated pool. Our staff looks forward to welcoming you and your family back on your next trip to the area.

Please friend us on Facebook to stay informed of our upcoming specials.

Sincerely,

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Reviewed 31 October 2013

I stayed here for about two months and the staff was excellent. It really was a home away from home. They were very accomodating and made sure we had everything we needed. Mike, the GM, was very friendly and professional. Would definitely stay there again if we are in Fort Wayne. Thanks, Farooq.

  • Stayed: September 2013, travelled on business
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Thank Our N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaku P, Manager at Best Western Plus Fort Wayne Inn & Suites North, responded to this reviewResponded 27 April 2014

We are happy to have had the opportunity to host you for your extended stay in Fort Wayne. Thank you for taking the time to leave such kind words. We have recently opened as a BEST WESTERN PLUS; and we look forward to inviting you back to check us out. I believe you will be more than satisfied with our brand new look.

Please friend us on Facebook to stay informed of our upcoming specials.

Sincerely,

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Reviewed 19 September 2013

The motel was being reroofed and the pool and whirlpool were closed. They were working right over our 3rd floor room all day and until 9:00 pm. We had paid in advance and nothing was said about this remodel, No apologies or discounts were offered by anyone.
The breakfast room was being retiled and was not appealing at all. The selection was limited and the waffle batter was empty. The fruit consisted of two apples and a half dozen oranges that were obviously old and needed to be discarded. The gravy for the biscuts and gravy was stuck to the side of the container and badly crusted. I went to IHOP. There was no reason to complain it was apperant that no one cared.
The room decor was dated and the front room of the suite was hot while the bedroom was freezing. There was no reason to complain because it was just poor design.
You are probably thinking that the remodal is unfortunate but it has to happen sometime. I have traveled extensively and have been warned many times that there were areas in the hotel that were under construction and offered other accomodations, discounts, etc. These people did not care.
I did get to check in early but I had to upgrade to be able to do it. Can you imagine paying more to stay anywhere in that motel?

  • Stayed: September 2013, travelled with family
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1  Thank travler47803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FHF_CIS, Front Office Manager at Best Western Plus Fort Wayne Inn & Suites North, responded to this reviewResponded 27 September 2013

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We do apologize that our hotel was under renovations during the time of your stay. Our hotel Staff did let guests know when checking in that we are currently under renovations at this time and we do apologize for any inconvenience. The workers on the roof had times that they where permitted to work on the roof and times that they could not work on the roof. The pool and whirlpool were closed for cleaning but they were reopened shortly after we closed them. I do apologize for the inconvenience of the pool area. To discuss your stay further, please contact the hotel directly, and ask for Brianna Wiszezur.

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Reviewed 6 September 2013

The stay we had at the Country inn & Suites in Fort Wayne Indiana was Great. All the staff were great, caring, and really made you feel welcomed. I traveled with my family and we have nothing bad to say about this hotel. Our room was perfect and the staff were very helpful with our questions about local restaurants and directions and even gave us discounts to the restaurants. The breakfast (biscuits and gravy) were fantastic and they had a lot of variety in the breakfast area. The hotel location was perfect and and the hotel was very peaceful and quiet at night. i would definitely recommend this hotel to everyone i know and i would definitely be coming to this hotel every time i come into the area!!!

  • Stayed: August 2013, travelled with family
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2  Thank Gregory W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FHF_CIS, Front Office Manager at Best Western Plus Fort Wayne Inn & Suites North, responded to this reviewResponded 27 September 2013

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Gregory Wagner. We look forward to your next stay.

Please friend us on Facebook to stay informed of our upcoming specials!

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Reviewed 4 August 2013

The reviews have been unkind to this place but we found it very acceptable! The person at the front desk welcomed us, made us feel right at home from the beginning! She even let our large group spend some time in their kitchen-almost like a party!
The rooms were clean, the bed made perfect and the room adequate.
The breakfast was the usual buffet-the oatmeal a bit hard but it was in a crock pot and delicious. The staff was keeping the tables clean and very attentive.
We would definitely stay here again-it was a pleasant stop to our destination!

  • Stayed: August 2013, travelled on business
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Thank nurse4death
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaku P, Manager at Best Western Plus Fort Wayne Inn & Suites North, responded to this reviewResponded 27 April 2014

Thank you for taking the time to leave us a review. We are honored to have such kind words from you. Our staff takes great pride in exceptional customer service and I am pleased to hear that we met all of your expectations. We have recently opened as a BEST WESTERN PLUS, and we eagerly invite you back to come check us out! We are sure that you will be impressed with our new updated look and everlasting customer service.


Please friend us on Facebook to stay informed of our upcoming specials.

Sincerely,

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Reviewed 29 July 2013

I've stayed at many country inn and suites, This one so far has averaged with many others, at least based on the rooms. But their guest satisfaction was incredible. The two nights I spent, I was given much attention! The breakfast was usual, but filling. Though their furniture could use some refurbishing, they have spent much time on building guest relations, and there can never be any draw back on that!

  • Stayed: July 2013, travelled with family
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Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FHF_CIS, Front Office Manager at Best Western Plus Fort Wayne Inn & Suites North, responded to this reviewResponded 27 September 2013

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyedGregory Wagner. We look forward to your next stay.

Please friend us on Facebook to stay informed of our upcoming specials!

Report response as inappropriate
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Additional Information about Best Western Plus Fort Wayne Inn & Suites North

Address: 5926 Cross Creek Boulevard, Fort Wayne, IN 46818 (Formerly Country Inn & Suites By Carlson, Fort Wayne)
Phone Number:
Region: United States > Indiana > Fort Wayne
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Fort Wayne
#8 Romantic Hotel in Fort Wayne
#13 Family Hotel in Fort Wayne
Price Range: £69 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Fort Wayne Inn & Suites North 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Country Inn Fort Wayne
Fort Wayne Country Inn

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