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“CLEAN, CLEAN, CLEAN!”

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Holiday Inn Express Hotel & Suites Fort Wayne
Ranked #1 of 44 Hotels in Fort Wayne
Certificate of Excellence
Reviewed 21 August 2013

Finally! A hotel that, #1, doesn't smell and #2, is very clean! Why is this the exception rather than the rule? A great mystery to me! Every worker we had contact with was friendly and everywhere we went in the hotel was spotless. Our room was so clean and so comfortable, the hallways were clean and odor free, the elevators didn't even smell. It was like a miracle! We spent 3 nights here and slept well. The AC made a lot of noise clicking on and off but it didn't bother us overly much. We were just thankful for a clean place to stay. The breakfast was typical Holiday Inn. Those cheese omelets were burned one morning, but the eating area was spotless and well stocked. It was out of the way for us but the reviews were so good (well deserved) that we didn't mind the 20 minute drive to our location every morning and evening. I would probably drive farther than that to have a clean place to stay. They take pride in their hotel and everyone obviously does their part to make it a great experience for their guests. If we are ever in the Fort Wayne area again we will stay here for sure!

Room Tip: We had 2 rooms in our group and both were very clean!
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  • Stayed: August 2013, travelled with family
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Thank MNClean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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344 - 350 of 379 reviews

Reviewed 4 August 2013

My wife and I have stayed at this property numerous times and always find the staff very friendly and helpful. The property is very well kept and is close to Interstate 69 as well as being a short drive to downtown. It's our choice of lodging whenever we're in the Fort. We'll be back!

  • Stayed: July 2013, travelled with family
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Thank DineyGoes2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2013

Would not have found this motel without our GPS, but once found, it was AWESOME! Very clean, very comfy beds, Staff was very nice. Price was very reasonable for such a nice place. We slept in late and missed the breakfast, but the breakfast area was very clean as was the whole motel. Enjoyed our stay and would stay here again if ever in the area again. It was in a commercial neighborhood. The area was quiet and safe. I only marked the location as "very good" because it was hard to find the motel. : )

Room Tip: We stayed on the first floor and it was very quiet. No noise from above.
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  • Stayed: July 2013, travelled as a couple
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Thank kattoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2013 via mobile

in Ft. Wayne for mothers funeral.
We were treated with extra kindness and patience. (I lost my wallet. Then found it. So disfunctional with grief. Staff extraordinarily helpful as I tried to retrace my steps, etc.) Even offered a reduced room charge.
hotel very nice. Exceptional staff at free and generous breakfast. nice spa area.

  • Stayed: May 2013
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Thank ma w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2013

This seems to have been remodeled recently. Wireless Internet speed not exceptional, but adequate; don't try downloading any movies. Very clean. Very good breakfast and attentive staff. A bit tough to find, hidden behind another hotel property and not great signage. Just e careful on the turn.

  • Stayed: February 2013, travelled on business
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1  Thank dhoffm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2012

I have to admit to a bias against Holiday Inn as that was my family's hotel of choice when I was growing up. The chain is now considerably more upscale in the common areas, which mostly translates to the rooms (although cheap looking dresser). The staff are freindly, although clearly lean. Overall, I liked it well enough to enroll in their loyalty program before leaving.

Room Tip: elevator near corner room didn't chime, so no noise
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  • Stayed: December 2012, travelled on business
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1  Thank lemon.basil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2012

My husband was travelling for business and the family tagged along for one last summer fling before school
We called specifically to see if the hot tub was working because other times we'd booked hotels and upon arrival found the hot tub wasn't working. When we checked in, we made it clear we were going straight to the hot tub. About 45 min later, someone finally came in to check the chlorine levels and felt the water, which was at 83 degrees. We assumed they turned up the heat, so we dried off and went out to dinner. Upon our return 2 hours later, the hot tub was still only low 80s. The customer service staff answered our questions with minimal details and didn't go out of their way to be kind or helpful, even though we told them that we were travelling here for the first time. They didn't offer us any additional details, it was like pulling teeth to get the info we were after. The next morning, I had to ask that the hot tub be turned up, with the response that it would take 2 hours to get it up to temperature. The kids and I ended up sitting in the room watching a movie until it was ready.
The hotel also told us that because we were Priority Club members we could have our room held for a second night without them autnorizing our card until we were sure we were staying, but our bank alerted us to the second authorization in the middle of the night. We called the front desk who said they would do their best to reverse the authorization and call us back if they could not, but they never called back and upon our checkout, the staff informed us that it was up to us to call our bank and ask them to drop the authorization. They said the bank had to call them to verify that it was not being finalized.
We stayed in Rm 412 and the door was difficult to latch. It stuck a bit when it closed and twice we returned to our room to find it not closed all the way. This gave us an uneasy feeling about safety.
Breakfast was Ok, there was no bacon and the sausage could have used a couple of more minutes on the griddle.
We had a Jr Exec Suite. The pullout couch linen ensemble only consisted of a comforter and 2 pillows. Our son had to go to the front desk to ask for the pillowcases and sheets.
The bed was like sleeping on plywood with a sheet over it.
I would try one of the other Holiday Inn's in the Ft. Wayne area if I were to go there again.

Room Tip: Go to one of the other holiday inns in the area to get good service along with your room.
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  • Stayed: August 2012, travelled with family
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1  Thank MamaHatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Fort Wayne

Address: 5915 Ellison Rd, Fort Wayne, IN 46804-4711
Phone Number:
Region: United States > Indiana > Fort Wayne
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Fort Wayne
Price Range: £79 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fort Wayne 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Enjoy Hotel's Location in Fort Wayne, Indiana Situated in the upscale village of Coventry, just off I-69 and US 24 in southwest Fort Wayne, IN, this hotel's premium accommodations promise travelers exceptional service and unbeatable hospitality. Just minutes from the area's most popular businesses and attractions, the Holiday Inn Express® Hotel Fort Wayne is your ideal home away from home. When you're in Fort Wayne, lodging with us means that you get the best treatment, from the warm and gooey cinnamon rolls at the complimentary and hot Express Start Breakfast Bar to an indoor pool and whirlpool that are open year-round. We look forward to hosting you during your next trip to Fort Wayne! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Fort Wayne
Holiday Inn Fort Wayne
Holiday Inn Express Fort Wayne
Fort Wayne Holiday Inn

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