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“Too simple a place”

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Quality Inn & Suites
Ranked #3 of 6 Hotels in Goshen
Certificate of Excellence
Reviewed 15 January 2013 via mobile

Compared to the most of the Courtyards I am used to all over US this one is too poor. When you make a reservation in a Marriott you have a certain standard in your mind. This one is honest, but lower than the average.

  • Stayed: October 2012
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Thank PPauloHM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathew H, Manager at Quality Inn & Suites, responded to this reviewResponded 28 January 2013

Thank you for taking the time to review your stay at the Courtyard by Marriott-Goshen. I apologize that aspects of our hotel failed to meet your expectations. Please know that your comments are taken into consideration for future areas of improvement. It is our sincere hope that if you find yourself in the Goshen area, you would give us another opportunity to serve you.

Warm Regards,
Mathew Hoffman
Operations Supervisor

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113 - 119 of 156 reviews

Reviewed 31 December 2012

My wife and I stayed at this property because I always believe you get a standard quality with Marriott products. This hotel did not disappoint me. When we arrived, we were put in the Presidential Suite. I of course did not know what this meant in Goshen, Indiana, but I was happy to find out that it was the best room they had to offer. It was spacious, clean, and updated with recent fixtures. I felt like I was not in a smaller market. The room and hotel was really nice. Overall, this was a great property with excellent people working in the hotel. The staff was very caring, and the breakfast area was clean and inviting. I found it to be a great place to stay and would recommend it again.

Room Tip: The hotel does not have an elevator, so if that is a concern, stay on the first floor. I was a lit...
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  • Stayed: December 2012, travelled with family
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1  Thank WuSongLong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathew H, Manager at Quality Inn & Suites, responded to this reviewResponded 8 January 2013

Thank you for taking the time out of your busy day to write such a nice review about the Courtyard by Marriott-Goshen. We are excited you found our staff to be "very caring" and the breakfast area "clean and inviting". Your comments truly are appreciated! We look forward to welcoming you back to our hotel the next time you are in the Goshen area.

Warm Regards,
Mathew Hoffman
Operations Supervisor

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Reviewed 28 November 2012

We had our wedding guests stay at this hotel for our wedding at the nearby Old Bag Factory. We recieved numerous comments from our guests on how helpful the staff was and witnessed it first hand on several occations. Also, after a month, we realized that we were missing a family heirloom and when we called the hotel, they immediately called back letting us know they had found it. Much appreciation to all the staff at Courtyard - would recommend to anyone.

  • Stayed: October 2012, travelled with family
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Thank IndyAndy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathew H, Manager at Quality Inn & Suites, responded to this reviewResponded 4 December 2012

Thank you for taking the time to write this great review about your stay at the Courtyard by Marriott-Goshen. We definitely appreciate your comments and are thrilled your wedding guests found our staff to be so helpful. We are happy that we were able to find your family heirloom and certainly appreciate the recommendations! Our staff looks forward to the opportunity of welcoming you and your family back to the Courtyard by Marriott-Goshen.

Warm Regards,
Mathew Hoffman
Operations Supervisor

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Reviewed 15 November 2012

We drove from Florida to Goshen and were in a hurry to change and get to a memorial service. We arrived about 11:00 am and hoped we could get into our room. When the staff heard our story, they sprung into action. The manager went off looking for a room that had already been serviced. He called back to the very helpful woman at the front desk and had a room for us. Breakfast the next morning was free because Notre Dame had a home game.

  • Stayed: October 2012, travelled with family
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Thank FloridaTravelingJoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathew H, Manager at Quality Inn & Suites, responded to this reviewResponded 18 November 2012

Thank you for taking the time to leave such a nice review about your experience at the Courtyard by Marriott-Goshen. We truly appreciate it! It is so nice to hear you found our service to be "excellent". We look forward to welcoming you back the next time you are in the Goshen area!

Warm Regards,
Mathew Hoffman
Operations Supervisor

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Reviewed 5 November 2012

My wife and I stayed at the Goshen Courtyard Marriott, Nov 2nd and 3rd, 2012. We were attending a Notre Dame football game in Souh Bend. From the minute we checked in you could tell this hotel had their "stuff" together. The two gentlemen at the desk greeted us with a very warm and enthusiastic welcome. Friday evening the hotel had a reception for both Notre Dame and Pitt fans in the lobby, complete with food and drinks. The complimentary breakfast is the best I've had at any of the hotels I've stayed at over the years. It's a full breakfast.
The hotel is very clean and I can't say enough about the positive attitude of the staff.

  • Stayed: November 2012, travelled with family
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Thank cavins12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathew H, Manager at Quality Inn & Suites, responded to this reviewResponded 8 November 2012

Thank you for taking the time out of your day to write such a nice review about your experience at the Courtyard by Marriott-Goshen. We are pleased you found our staff "very warm" and our hotel "very clean". We continuously strive to be the cleanest and friendliest hotel in Goshen, and it is refreshing that you noticed these details during your stay. We are excited you had the opportunity to partake in our Notre Dame Football reception and look forward to welcoming you back to our hotel the next time you are in the Goshen area!

Warm Regards,
Mathew Hoffman
Operations Supervisor

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Reviewed 22 October 2012

We stayed at the Courtyard by Marriott in Goshen, Indiana for four nights while our 5th wheel was at the plant for repairs. We were well looked after, room cleaning service was excellent, desk employees were super friendly and efficient. Breakfast is buffet only and a tad pricey in our opinion. No on-site cafe or restaurant, but there are lots of eateries within easy walking distance. The towels were nice and thick, the king bed was very comfy, free wifi.

  • Stayed: October 2012, travelled on business
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Thank IslandWest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathew H, Manager at Quality Inn & Suites, responded to this reviewResponded 25 October 2012

Thank you for taking the time to write such a nice review about your stay at the Courtyard by Marriott-Goshen. We are thrilled you found our front desk "super friendly" and the room cleaning service "excellent". We are happy you had the opportunity to take advantage of the amenities that are offered at our hotel as well. We look forward to welcoming you back the next time you are in the Goshen area!

Warm Regards,
Mathew Hoffman
Operations Supervisor

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Reviewed 18 September 2012

Clean rooms, soft towels, comfortable beds, GREAT staff! What more can I say? The only thing that could be improved is to be done next month, WiFi in the rooms, but they have computers in the lobby that can be used any time. Really enjoyed our stay. So much to do in Goshen too!

  • Stayed: September 2012, travelled with family
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Thank larn98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathew H, Manager at Quality Inn & Suites, responded to this reviewResponded 20 September 2012

Thank you for taking the time out of your busy day to write such a nice review about your stay at the Courtyard by Marriott-Goshen. We are excited that you found our staff to be "GREAT" and our rooms to be "clean"! We strive to be the cleanest and friendliest hotel, so your comments are definitely appreciated! We look forward to welcoming you back the next time you are in the Goshen area.

Warm Regards,
Mathew Hoffman
Operations Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Address: 1930 Lincolnway E, Goshen, IN 46526-6412 (Formerly Courtyard by Marriott Goshen)
Region: United States > Indiana > Goshen
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Goshen
Price Range: £54 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
The Quality Inn and Suites Goshen is located in the middle of Amish Country on Lincolnway East, just 45 minutes from South Bend and close to downtown Goshen, and is near attractions like the Old Bag Factory, the Quilt Garden Tour, and the Shipshewana Flea Market. Business travelers also appreciate the close proximity to Elkhart County Courthouse, Goshen College, and the Goshen industrial parks. This hotel in Goshen, IN offers a welcoming lodge-style lobby complete with a fireplace, 24hr market, a unique indoor/outdoor pool, and a free full hot breakfast buffet daily. Guest rooms are highlighted by free WiFi, new Sealy pillow top mattresses, in room refrigerators and microwaves, 46" flat screen TV's with premium cable. When looking for a little more space on the road, upgrade to the Presidential Suite with separate sleeping and living area, microwave, and mini-fridge. Choose the Quality Inn and Suites Goshen and enjoy the comfort and convenience that make this the top Goshen, IN hotel. ... more   less 
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Also Known As:
Courtyard By Marriott Goshen Hotel Goshen
Courtyard Goshen
Goshen Courtyard
Goshen Marriott

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