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“Leisure Stay”

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Best Western Northwest Indiana Inn
Ranked #6 of 12 Hotels in Hammond
Kokomo, United States
Level 2 Contributor
6 reviews
6 hotel reviews
“Leisure Stay”
Reviewed 29 July 2014

Exterior of the hotel could use some updating but the interior lobby and room were very nice and updated. Bed were comfortable and rooms were clean. Staff was friendly and outside pool was clean and accommodating. Outside security doors were not locked and did not require a key to access. Issue was addressed with staff and hopefully corrected

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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111 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Arvada, Colorado
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 July 2014

I thought the whole place had a musty odor. Rooms were not terribly clean but you could tell the bathrooms were recently renovated. People were shooting off fireworks about 10' outside our window which was annoying. We needed something last minute, traveling with a pet... So beggars can't be choosers.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank YourGrapeNut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Hammond hotels

Grand Haven, Michigan
1 review
Reviewed 30 June 2014

The room had a terrible smell upon arrival. Do not recommend this property! The staff was helpful but the room did not meet my expectations. Location off expressway was good but it is in a bad area. Did not feel safe.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Bob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwnwi, General Manager at Best Western Northwest Indiana Inn, responded to this review, 2 July 2014
Please accept our sincere apology in not meeting your expectations. We are right off the expressway and in an industrial area. I can assure you that our area is safe. Please contact to me at the hotel anytime so that we can make your next stay better for you. Give us an opportunity to make your experience better next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City Missouri
Level 4 Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 24 June 2014

I was pleased with our stay here. It was less expensive than the hotels down the road and suited our needs. When we first walked in the room, it had a little musty smell but we didn't notice it once we were in. The carpet appeared to be new and the king bed was very comfortable. The room was very clean. We knew that breakfast was not included, but ate at the adjoining restaurant (Orion) and had a great time talking each morning the the waitress, Connie. Overall this was a good stay for us.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank CABurke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwnwi, General Manager at Best Western Northwest Indiana Inn, responded to this review, 2 July 2014
Your feed back is valuable to us. Thank you for staying with us. we are pleased that your stay with us was enjoyable one. We strive to give our guests the experience they will remember. Please come and visit us again any time.
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PARKER
Level 3 Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 24 June 2014

The overhang had been damaged and wood was dangling, which should have had a minimum of a tarp or something to ensure nothing falls on people. The people that hang around the front of the hotel are just not good. I get people smoke, but they certainly stayed right near the front door, making it impossible to walk right in. The odor in the room was atrocious! And the Direct TV only had pixels every 5 seconds. Not a good experience.

  • Stayed June 2014, travelled on business
    • Value
    • Location
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Review collected in partnership with Best Western

Helpful?
Thank Gr8FunGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwnwi, General Manager at Best Western Northwest Indiana Inn, responded to this review, 2 July 2014
I want to apologize for your experience at our hotel. We did have a guest damage our canopy with a U Haul. We did put a tarp on it once the insurance agency had accessed the damage. I understand your concern regarding guests smoking in front of the doors. I am sure you also noticed all the signage pointing towards the designated smoking area at the end of the building away from lobby area. I am not sure what kind of smell you had in your room but we would have been to move you at any time. Please accept our sincere apology and hope that your will give us another chance to fix it.
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Indianapolis, Indiana
1 review
Reviewed 27 May 2014

If your looking for cheap and nothing else than stay here. Other than that find another location. Internet was so slow you could not use it, I gave up and used my 4G hotspot that was slow as well but faster than the hotel Internet. The TV was off for hours with no signal. FT Desk said they have satellite and it goes off sometimes. This hotel is outdated and there is a strip club two doors down.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank 69christophero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwnwi, General Manager at Best Western Northwest Indiana Inn, responded to this review, 28 May 2014
We apologize for the inconvenience you had during your stay. We did have a satellite outage for couple of hours due to dish network upgrade. We appreciate your feedback and will hard to fix the internet problem you faced. We do have 24 hour support number for guests who might have problems with internet. Please accept our apology and hope that you give us another chance to make your next stay memorable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mississauga, Canada
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 April 2014

Hi I stayed here for a couple of nights during the Easter weekend. It was right off the interstate, so it was pretty convenient. The staff were very friendly, and helped with directions to local area attractions. The rooms had comfy beds, and were very clean.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Omar K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwnwi, General Manager at Best Western Northwest Indiana Inn, responded to this review, 28 May 2014
Thank you for your kind words. Our staff tries to make every guest feel comfortable and at home. We hope that you come visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Northwest Indiana Inn

Property: Best Western Northwest Indiana Inn
Address: 3830 179th St, Hammond, IN 46323-3035 (Formerly BEST WESTERN Northwest Indiana Inn)
Phone Number:
Region: United States > Indiana > Hammond
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 12 Hotels in Hammond
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Northwest Indiana Inn 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Best Western Northwest Indiana Hotel Hammond
Best Western Hammond
Hammond Best Western

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