Stayed here on 3 different occasions over the past three weeks. First stay was great. Was upgraded to an executive king for the same price I was originally quoted. Second stay was in a standard room with 2 double beds. One bed felt broken. Final stay I was in a king. I felt once the Fairfield knew I was staying there on 3 separate occasions, they forgot about me. Treated me like royalty on my first stay but then nothing. Yes, I am platinum with Marriott Rewards so I expect a little higher customer service.
Pool and hot tub were nice. Exercise closet, way to small to be called a room, was weak. One treadmill, an elliptical and some free weights.
Front desk staff was nice.
- Official Description (provided by the hotel):
- Fairfield Inn Hammond, IN hotel located along I-80/94, is just 30 minutes from Downtown Chicago and 20 minutes from Horseshoe Casino. Our hotel features stylish rooms and free amenities including WiFi, hot breakfast and onsite parking. An easy alternative to downtown Chicago rates, guests rave about our excellent value and friendly staff. Our modern guest rooms are highlighted by flat-screen TVs, plush bedding, and in-room mini-fridges and microwaves. Start each morning at our new breakfast buffet offering Belgian waffles, scrambled eggs, hot coffee and more. Families appreciate our indoor pool while business travelers can get their workout in at our 24-hour fitness center. Our ideal location provides easy access to the area's top destinations including the Indiana Dunes, Horseshoe Casino, and Cabela's. Nearby businesses include ArcelorMittal, BP, Lear, and Praxair. Choose the Fairfield Inn & Suites Hammond, and enjoy the free perks and terrific service that makes this one of the top Hammond, IN hotels. ... more less
- Reservation Options:
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- Also Known As:
- Fairfield Inn Chicago Southeast/Hammond Hotel Hammond
- Fairfield Inn Hammond
- Fairfield Hammond
- Hammond Fairfield Inn