The hotel is clean and nicely updated which I greatly appreciate. However, the Internet connection on the second floor did not work.cwe had to sit in the lobby to finish work on-line. The desk clerk was polite however when I requested an upgrade I was told to call corporate. When staying in Grand Rapids I did not even ask and I did not have to call corporate. Did not cost me more money or points either. But these few things set aside, it is clean and comfortable.
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