We stayed here for GenCon Indy, which is one of the largest conventions to ever hit Indianapolis. We have stayed at this hotel other years and enjoy it. Large rooms, always clean, never any problems with the site. Most of the staff are helpful, courteous and clean. The location is awesome, not too far from the convention center.
The only thing that I didn't like about this trip is that the manager on duty seemed to try to milk us for every penny he could get. We had more than two people staying in each suite. We got two cards per room. When we asked for additional cards he said there was an additional fee of $10.00. I have NEVER been charged for extra keys, especially not that much. Another group asked for additional keys after the day shift left and were given them for NO fee.
The next problem was that We couldn't check in till 4:00pm, understandable enough. When it came time to check out, we wanted to leave our cars at the site until we were done at the convention center at about 3:00pm. We were told that we'd have to pay for that entire day/night's parking of $17.00 or our vehicles would be towed. Considering you can't check in until 4:00pm, what is the problem with us staying a few extra hours?
One minor annoyance that I'd like to mention: The elevators have a voice that says, "Going Down" and other pleasantries. It's nice unless you have a room near it, we hear that dang thing All....Night... Long... I wanted to destroy it.
Next year we may park the majority of our cars in public garages and only ONE car at this hotel for emergencies.
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- Also Known As:
- Comfort Suites City Centre Hotel Indianapolis
- Comfort Suites Indianapolis
- Indianapolis Comfort Suites