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“Great experience at Embassy Suites Indianapolis North”

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Embassy Suites by Hilton Indianapolis - North
Ranked #39 of 180 Hotels in Indianapolis
Kokomo, Indiana
2 reviews
“Great experience at Embassy Suites Indianapolis North”
Reviewed 25 March 2014

The friendliness of the front desk staff, especially (but not exclusively!) on the morning of our checkout is hard to beat. The breakfast cooked-to-order was fabulous (great job Lassandra on my omelet and her pancakes!). There are a few signs of an aging property, but no sign of indifference. All buildings age and I've been to places where it was obvious they didn't care as long as they could sell room rents.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (195)
Date | Rating
  • English first
  • German first
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  • Norwegian first
  • Portuguese first
  • Any
English first
Birmingham, Alabama
1 review
Reviewed 24 March 2014

This location has a great staff that will do whatever they can to accommodate you. From the moment you walk in until it's time to head out, you will be in good hands. The rooms, service, and amenities make this a great place to stay.

Also, be sure to get an omelette or some pancakes from Lassandra in the morning, because she will treat you right!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EEman2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
1 review
Reviewed 23 March 2014

I've been going to Indianapolis for 3 months staying at the North Embassy Suites.Some of the desk services employees know me and call me by my 1st name. They pay particular attention to my every hotel need. The room is awesome and, more importantly, quiet for a good night's sleep. Every morning I awaken to the smell of bacon. I hustle on downstairs and Lassandra is there to make me a hot breakfast. Just awesome! I highly recommend the Embassy for your visit to Indy.

Room Tip: Rooms on the eighth floor have higher ceilings.
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GrandpaOkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review, 19 November 2016
Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay.
It's all due to a great staff that we are able to provide such well-maintained guest rooms and common areas along with excellent guest service. We strive to have every guest leave as satisfied as you did.
Once again, thanks for the great review and staying with us! We hope you stop through for a visit again your next time through Indianapolis!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 22 March 2014

I was a weekly guest at the Embassy Suites North in Indianapolis Monday-Friday for over 3 years. The staff made the hotel a home-away-from-home for me. Mark the General Manager was always available to meet any needs. Lassandra cooks amazing breakfasts. Debbie, Ryan, Cody, and RoseMarie at the Front Desk were always friendly and attended to any needs I had during my lengthy stay. What a fantastic group of people. Sandy made sure my room was always personalized to my liking. I would happily come back anytime.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stvflys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review, 19 November 2016
Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay.
It's all due to a great staff that we are able to provide such well-maintained guest rooms and common areas along with excellent guest service. We strive to have every guest leave as satisfied as you did.
Once again, thanks for the great review and staying with us! We hope you stop through for a visit again your next time through Indianapolis!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kitchener, Canada
1 review
Reviewed 21 March 2014

If you stay here, be sure to check out the great common area. Breakfast in the mornings, with incredible omelets made by Lassandra to get your day started right. Don't forget the evening - cocktails and snacks as well - all included. The staff in general was very helpful and friendly. If I wasn't working, it would have felt more like a resort!

AD

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review, 19 November 2016
Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay.
It's all due to a great staff that we are able to provide such well-maintained guest rooms and common areas along with excellent guest service. We strive to have every guest leave as satisfied as you did.
Once again, thanks for the great review and staying with us! We hope you stop through for a visit again your next time through Indianapolis!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norfolk, Virginia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 March 2014

I had a room booked briefly with some friends on a trip. The quality of the rooms and the overall building was great, spaces throughout were very expansive, and the place was very clean. For the events and restaurants that we had planned to visit, the location was just what we needed. The security made me feel safe and the attendants were very helpful.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 288SciSkate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review, 19 November 2016
Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay.
It's all due to a great staff that we are able to provide such well-maintained guest rooms and common areas along with excellent guest service. We strive to have every guest leave as satisfied as you did.
Once again, thanks for the great review and staying with us! We hope you stop through for a visit again your next time through Indianapolis!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Augusta
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 March 2014

Rooms were big, very comfortable and had all the amenities I could ask for. I had a corner room that was very quiet and offered a great night's sleep. The bed and pillows were incredibly comfortable. Only gripe is they charged for the WiFi.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ryan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review, 19 November 2016
Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay.
It's all due to a great staff that we are able to provide such well-maintained guest rooms and common areas along with excellent guest service. We strive to have every guest leave as satisfied as you did.
Once again, thanks for the great review and staying with us! We hope you stop through for a visit again your next time through Indianapolis!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Indianapolis - North

Property: Embassy Suites by Hilton Indianapolis - North
Address: 3912 Vincennes Rd, Indianapolis, IN 46268-3005
Phone Number:
Region: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#30 Business Hotel in Indianapolis
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Indianapolis - North 3.5*
Number of rooms: 221
Official Description (provided by the hotel):
The Embassy Suites Indianapolis North hotel is conveniently located near the Children’s Museum of Indianapolis, Indianapolis Museum of Art and Indianapolis Motor Speedway. This Indianapolis hotel is just minutes from exclusive shopping and dining and well situated to all Indianapolis attractions. Our all-suite, full-service, upscale accommodations offer the ideal choice for the business or leisure traveler. Guests of the stay in a spacious two-room suite complete with a refrigerator, microwave oven and coffee maker. Our complimentary cooked-to-order breakfast and complimentary manager’s reception are served daily in our lush open air atrium. Unwind and refresh in our indoor pool, fitness center and whirlpool. ... more   less 
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Also Known As:
Embassy Suites Indianapolis North Hotel Indianapolis
Indianapolis Embassy Suites

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