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“Exceeded expectations!”

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Sybaris Indianapolis
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Exceeded expectations!”
5 of 5 bubbles Reviewed 15 October 2012

My wife and i found sybaris, by accident really while searching for a resort with a hot tub or jacuzzi. We saw the pics from their Web sight and immediately had to try this resort. We booked two nights, Friday and Saturday because we were both working Friday and traveling from central Ohio.
I became a little worried when i read some of the negative reviews posted, but it was too late to cancel so we went. We arrived very late Friday and i braced myself for the bad customer service that has been reported. They were however great, helpful and accommodating in every way. Next, we entered the room and found an exceptional area. Very clean! Very up to date! And very romantic!
My only suggestion would be to stay only one if possible. The room gets a bit claustrophobic as there are no windows for your privacy.
My overall impression was great and we will be back!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CookerDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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208 reviews from our community

Traveller rating
    160
    33
    5
    8
    2
See reviews for
1
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 27 September 2012

I am a HUGE germ-a-phob so I am always a little nervous to stay anywhere but home. Check in was fast and easy. It is a 'gated facility' of sorts;you need a code to get your car past the front gate. We stayed in Lot 4. The exterior of #4 was a little rough but as soon as we opened the door to the room we forgot all about what the outside looked like! My boyfriend and I were celebrating our 15 year anniversary and this was the perfect way for us to reconnect.

There are a few minor things I would like to see improved. First the err umm adult video channels need some major updating! Seemed to be from the 80's :-) Also the robes were great, though not 2/$75 great... If the price point was a little lower sales may increase! The bathroom was also a little out of date but very clean! We had a wonderful time! I would recommend Sybaris Indianapolis to all couples. We plan to visit the WI location next!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LiveWel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 13 September 2012

A great place to enjoy a special occasion with your special someone. Enjoyed out time. Room was very clean and very comfortable. We were afraid the rooms might be a little trashy or cheesy. This was not the case at all. We will be back for sure.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Toney S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maineville, Ohio, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 August 2012

My fiance and I stayed here for her birthday and it was simply amazing! The front desk receptionist was really nice and explained everything we needed to know. We were impressed with the seperate house like rooms and when we opened the door, everything looked very nice and they even had the radio on. Very romantic feel. Everything looked clean, the pool felt great, and there were plenty of towels, which was nice. The satellite TV didn't get the best reception, but we were surprised by the free "adult channels". We had little to no complaints about our night here and will definitely be returning. It is worth every penny. We even got a free late check out coupon because we had a light out in the steam room. Very impressed.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chelsea A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 8 August 2012

The coolest and most exclusive feature of these "cottages" are the pools. That's what you're paying for. My fiance and I went here for my birthday as we were also going to see a concert at the state park outdoor theatre in the city. We were expecting high class at the rates they charge, and it's quite less than that. Aside from some of the tacky elements, (fake plants and beach scenes as well as a horrible "starry night" mirror on the ceiling....) there's really no place to accommodate clothing. It's not really geared for multiple night stays and we were booked for 3 nights. The plus side? it was spotless. It had a pool that was all to our own, a hot-tub and a decent shower. The sink bowls were pretty as well but the faucets needed to be built out a little more as you end up with water all over the counter. Oh, and the bed sheets do not fit right and the mattresses could use an update.

The BIG deal- They know they have an issue with air conditioning. Read the reviews. It's not like they don't know and lo and behold... the same issue happened to us. We had driven 12 hours from Minnesota, having just been to visit family and came home to Ohio by way of Indi for this ~get away~ resort type stay - so we thought. The main area room was 85 degrees when we arrived. Thinking nothing of it, we turned the air down to 75 and hit the pool. 2 hours later, still 85. We called the front desk and her pre-programmed responses of supplying industrial fans for us or calling maintenance was offered. (almost $400.00 a night, right? industrial fans? heck no)

As I was on the phone with her, which only dials out to the front desk by the way.... I turned the air down to 68. No change. I told her that I did this and she was all ready to state that it was my fault that I froze the A/C. However... I didn't, as I only turned it down right then and told her so.

What you need to know? They do NOT check the A/C to be sure it works. They don't tell you not to turn it down under 75 or you will freeze it, and the desk attendant did mention that the A/C units are unpredictable. We opted for maintenance as I have allergies and can't be in a scalding room, fans or no fans. He arrived in 30 minutes. Didn't need to enter our "cottage" and within 35-40 minutes the air did come on and cool off to it's 75 degree safe zone.

I'm not sure if all the Sybaris locations are set up this way, but it was definitely not the luxurious experience that we felt we were getting as we made our reservations. If you want a pool in your room, that's what you'll get. And it was great to have that feature. Will we go back? No way.

Indi Sybaris needs some attention if they want to prove to be as worthy of their pricing and supposed experience as advertised. I don't think that will happen.

Room Tip: "Cottage" 21 is right by the street. There are signs in the room that warn you to take yo...
See more room tips
  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank JessRox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, Indiana
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 31 July 2012

We went to Sybaris to celebrate our second anniversary. We would definately go back again! It is very pricey, but I would say it is worth it. We were about 20 minutes early before the check in time, but we were still allowed to check in with no problems at all. We stayed in the Paradise suite, so we had our own pool (which we thought would be a little bit bigger, but it was nice for just the two of us) our own jaccuzzi and our own steam room. The pool temperature was great, the steam room we didnt use it was way too hot for our liking. The massage chair was awesome! If we go next again we will def. be getting the suite with a water slide in it. The tv channels did not have the greatest picture quality (kind of fuzzy) and my husband complained because there were no sports channels (there are "adult" channels). But the trip wasnt about watching tv anyway! The whole room had an awesome sound system. It was a very clean room. There were ash trays in there so I assume you can smoke, but it did not smell of smoke at all. The front desk people were also very friendly and helpful. We had a microwave and a refridgerator and had food delivered directly to the room because at those prices we werent about to leave the room!!

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank CarSmith25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohio
Level Contributor
597 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 348 helpful votes
5 of 5 bubbles Reviewed 13 June 2012

We went to Sybaris when I saw a coupon in the local paper. We loved it. It was super relaxing. The Pool was a great temperature, the bed was comfortable, and the reception was great.

At about 9:30 we noticed several little ants near the fridge. I called the front desk. They said they were booked for the night so they could not move us, but that we could stay late the next day. I replied that I would rather just have some money back. She assured me we could do both. I also asked for some bug killer. They brought it out, set it by the front door and then called to say it was out front. The next morning, during checkout, they took $100 off my bill for my troubles! The certainly took my problem very seriously!

This was a great place to relax for the evening and have time to reconnect with that someone special!

There were great places to eat - Texas Roadhouse, etc, 5 minutes down the street, but I agree with lots of other posters - bring a cooler and your own snacks.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank brandasa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sybaris Indianapolis

Property: Sybaris Indianapolis
Address: 5466 W. 86th Street, Indianapolis, IN 46268
Region: United States > Indiana > Indianapolis
Amenities:
Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 9 Speciality Lodging in Indianapolis
Price Range (Based on Average Rates): ££££
Hotel Class:2.5 star — Sybaris Indianapolis 2.5*
Number of rooms: 22
Official Description (provided by the hotel):
Sybaris Pool Suites located in Indianapolis, Indiana is a Romantic Paradise like no other. The suites feature your own private swimming pool with a tropical waterfall, soothing whirlpool tub, misting steamroom, cozy fireplace, relaxing massage chairs and so much more to make your stay unforgettable. ... more   less 
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Also Known As:
Sybaris Indianapolis Hotel Indianapolis
Sybaris Hotel
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