My stay here was really defined by the meaning you get what you pay for. I only needed to stay here for the night and with that in mind I should've just booked elsewhere. As a coach, I traveled here for a basketball tournament with some of our basketball team and booked two rooms. When I arrived I was told that the room wasn't ready when it should have been. I immediately noticed the thick smell of cigarettes throughout the hotel. As I walked down the hallway I was kind of expecting the scent to disappear once in my room. When I got to the room I was hit with a very strong stench of cigarettes. This was a non smoking room. When I complained about the smell they suggested leaving an ozone eliminator in the room with me. Fortunately for me, I am familiar with working with ozone eliminators as I have a detail shop. Breathing in the air from these can be fatal. The staff should've known this which showed how incompetent or careless they are. I explained to them why this was dangerous and suggested that I leave while they figure out how to get the smell out. When I came back to the room it was bone chilling cold. They opened the window & I don't mean a crack. Not to mention the odor was still intense. I was too tired to even bother with telling them after a long day at the tournament. I tried to get as comfortable as I could against the coldness in the room but the scent was just too thick. When it came time to check out I was happy to but there was no one to be found at the front desk. Finally after a long 5 minutes someone came to help. The staff here really lacked professionalism and the other hotel guests that I noticed seemed questionable. I guess this is what you should expect when you pay $80 a night.
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- Also Known As:
- Jameson Inn Of Indy Castleton Hotel Indianapolis
- Signature Inn
- Jameson Inn Indianapolis
- Indianapolis Jameson Inn