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“Meeting Space”

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Hilton Garden Inn Indianapolis Airport
Ranked #9 of 178 Hotels in Indianapolis
Certificate of Excellence
GreenLeadersSilver level
Indianapolis, Indiana
1 review
“Meeting Space”
4 of 5 bubbles Reviewed 23 November 2013

Easy location to get to (minutes from the Indy Airport), ample meeting space depending on your group size and quality customer service by Lydia. Happy with my expereince over two days here. Food above average.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review, 25 November 2013
Dear Jason W:

Thank you for the review of our meeting space and the recognition given to Lydia. We know you have a choice and are pleased you chose to have your event with us. I will share your comments with the staff,for a job well done and a big thank you to Lydia for providing her usual excellent service. Thank you again for your business and have a wonderful Thanksgiving!

Dave
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729 reviews from our community

Traveller rating
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    21
    8
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
Huntertown, Indiana
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 18 November 2013

We really liked the convenience of staying near the airport. Shuttle was prompt. Hotel lobby is bright and inviting. Room was clean & comfortable. Only wish you could set the fan to stay on all the time. We had a bedtime snack in the bar and it was enjoyable.

Room Tip: We asked for a quiet zone since we are light sleepers and away from the restaurant & not above t...
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank garyandjoadkison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review, 20 November 2013
Dear Garyandjoadkison:

Thank you for taking the time to review our Hotel. We are happy you enjoyed your stay and hope you will allow us the opportunity to serve you again during your next visit to Indianapolis. We appreciate the business and have a wonderful Thanksgiving Holiday!

Dave
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Indianapolis, Indiana
1 review
5 of 5 bubbles Reviewed 18 November 2013

The entire bar/restaurant staff is incredible! The food is great and service is unbeatable. Amber anticipated my every need! I have spent three weeks at this hotel and it feels like home. Kelcie greets me by name and Sara knows my favorite beverage. Even the morning staff asks if I want my "usual" for breakfast.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review, 19 November 2013
Dear Carol C:

Thank you for the review of our Hotel and the recognition of some very valuable team members. I will share your comments with the staff with a hardy high five to Sara, Amber and Kelcie for a job well done. We appreciate your business and hope that we are always your home away from home when staying in the area.

Dave
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leawood, kansas
Level Contributor
425 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
3 of 5 bubbles Reviewed 16 November 2013

Clean......but did not read reservation and have feather free room ready. Bed uncomfortable. Few miles from airport..nothing around it, except for a Subway. Not sure I would choose to stay here again.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank colesloough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review, 19 November 2013
Dear Colesloough:

On behalf of the management and staff of our hotel I would like to thank you for your recent stay with us.

I was glad to read from your review that you enjoyed our gym; however, I am disappointed to learn that you had an uncomfortable stay with us and that you were not satisfied with your bed. Our main concern is for all our guest to have a comfortable stay and very much regret that we were unable to provide you with the exceptional stay you deserve.

Please be assured that your valuable comments will be shared with my team as we continue to strive to improve upon our offerings.

Thank you once more for your review and we do hope that we may welcome you again at our hotel.
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Terre Haute, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 13 November 2013

Everything was fine except the bed was uncomfortable no matter how you adjusted it, and the pillows were just as disappointing. The airport shuttle worked out well. There was a little bit of noise that sounded like someone taking a shower in an adjacent room.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review, 14 November 2013
Dear Michael S:

Thank you for the review of our Hotel and I apologize that you were less than satisfied with your bed. The Garden sleep system settings are subtle and take several minutes to adjust and I am sorry you could not fine a suitable setting. We provide two firm and two feather pillows in every room and have firmer pillows available upon request. The desk would have been more than happy to deliver those to you, given the opportunity. We do value your business and hope you give us the opportunity to serve you again in the future.

Dave
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Lake Tahoe (Nevada), Nevada
Level Contributor
138 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 12 November 2013 via mobile

I have stayed here 3 times now.
Staff and rooms are very good along with the style of the room.The location is like 2 miles from the airport.This hotel has a full menu and bar so if you don't have a car you would eat here. If you have transportation then the shopping center is less then 4 miles. There are plenty of restaurants and shops there,along with a movie theater.

Why stay here? Very convenient to the airport,rates are good too.

Why not? If you don't like to drive for dinner?

Stayed November 2013, travelled on business
Helpful?
Thank Steven N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review, 13 November 2013
Dear Steven N:

Thank you for the review of our Hotel. We appreciate the repeat business and helpful pointers. Your review did not mention if you actually ate in or restaurant. We receive awesome remarks and reviews on our restaurant as well and there is really no need to have a car while staying with us. I encourage you to try our Cowboy Ribeye next visit, I am sure you will be delighted. Thank you again for the review and we sincerely appreciate your business.

Dave
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Pittsburgh, Pennsylvania
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 November 2013

We want to delight our clients, right? Call Genny @ HGI Indy, & let her assist in planning & executing the perfect experience. Location, facility, food, service, people - she's got it all covered - and you look great!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review, 13 November 2013
Dear Edand beth:

Thank you so much for the review of our Hotel and the shout out about Genny. We are pleased you were happy with your meeting and thank you for the recognition of a star team player. I will share your comments with the staff and a big high five to Genny for a job well done. We appreciate your business and look forward to the opportunity to serve you again.

Dave
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Indianapolis Airport

Property: Hilton Garden Inn Indianapolis Airport
Address: 8910 Hatfield Dr, Indianapolis, IN 46241-9300
Phone Number:
Region: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Indianapolis
#6 Green Hotel in Indianapolis
#9 Business Hotel in Indianapolis
#19 Romantic Hotel in Indianapolis
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Indianapolis Airport 3*
Number of rooms: 126
Official Description (provided by the hotel):
The Hilton Garden Inn Indianapolis Airport hotel is the perfect location for leisure or business. As the closest hotel to the new Indianapolis International Airport, the Hilton Garden Inn provides all the essential amenities for any long or short term stay. Beyond relative location to the Indianapolis Airport, this Indianapolis hotel is conveniently located in the Ameriplex Business Park and minutes from I-465. ... more   less 
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Also Known As:
Hilton Garden Inn Indianapolis Airport Hotel Indianapolis

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