staff don't read you request for items on reservation, they offered to make changes after we were settled in room, inn was new maybe staff was not trained.? Inn is in a hard to reach location in a very busy part of townMore
staff don't read you request for items on reservation, they offered to make changes after we were settled in room, inn was new maybe staff was not trained.? Inn is in a hard to reach location in a very busy part of townMoreShow less
Dear Robert A, I would like to first thank you for taking the time to share your experience with us! It is important that we are informed of any oversights so that we can address them. It is our goal to provide all of our guests with ourtstanding customer service being that attention to detail is the most important way to set us apart from our competitors. We would love to have you back again anytime you are in the area!
This Hampton was easy to get to on our trip through Indiana. It was very clean, in excellent condition and let me say it again "IT WAS CLEAN!" The mattress was a little firm for me. The free breakfast included fresh eggs and sausage, waffles, and fresh fruit.
I travel weekly and stay in Hilton properties. I tried this Hampton and was not disappointed. For the price, the service and facility is exceptional. Staff, service, rooms- all were A+. Clean and comfortable. Beds were great. I normally have a difficult time sleeping, but not during this stay. I tend to choose hotels with in-room dining as I am on business. Instead I stocked up on snacks. I was also "forced" to stop working to grab a bite. It was a much needed break from staring at a computer trying to saw your cold filet with plastic-ware.....Thank you Hampton!
This hotel was very clean and very well-maintained. The staff were pleasant and helpful. We stayed on a Saturday night and it was very quiet. The street in front of the hotel is a one-way, so be careful when you pull out of the parking lot.
Very Nice Hotel. Clean, Nice size King Room with VERY comfortable bed. I wish there had been a luggage stand / rack for my suitcase. BUT if thats all I have to "complain" about - good job because I am alittle picky!
We stayed at this location when we went to Indiana for a family reunion and to attend the Indiana State Fair. There is none better anywhere. The Management and Staff are the best. Very helpful with directions to places we wanted to attend. When we were finished with our day we could swim or just sit in the hot tub until bed time. We will always stay at this location when we are in the Indianapolis area. On a scale of 1 - 10, they are a 12.