Called while travelling to check on availability for a family of 5, and were told no problem, we could choose our floor. Got there a couple hours later and they said they had given out the last room that holds 5. Obviously they misinformed us on the phone, or we would have had one reserved for us. They did not try to set us up anywhere even though we went right next store to the Fairfield and they worked hard to set us up as there rooms are made for 4, not familes of 5 like ours. So we saved over $ 100 and stayed right next store where they have superior service. The best part, was they tried to have us park in the parking garage before we were even checked in, so if we had not got a room next store I guess we would have been out the parking fee too.
- Official Description (provided by the hotel):
- The SpringHill Suites Indianapolis Downtown is adjacent to the Convention Center. Located on a beautiful seven-acre site overlooking White River State Park, guests are steps away from Circle Center Mall, the State Capitol, Indianapolis Zoo, NCAA Hall of Champions, Lucas Oil Stadium, and Conseco Fieldhouse. Guest rooms offer a small refrigerator, microwave, complimentary high-speed Internet Access, and cable TV. The property also features a complimentary new breakfast buffet and fitness room. ... more less
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- Also Known As:
- Springhill Suites Indianapolis Downtown Hotel Indianapolis