I love this hotel. It's very modern and the suites are laid out perfectly. Beds are comfy.
I stayed at the Springhill last week when the largest convention Indy hosts was in town (GenCon). The hotel was completely booked. (I think every hotel was completely booked within a 10 mile radius of downtown.) But even with so many people, the hotel staff here delivered great customer service. When I checked in on Monday night, I had just spent the whole day in airports with delays due to weather. I was cranky. The front desk staff was delightful. I had asked at the time if my stay could be extended one night (checking out Saturday) -- that I knew it was probably not a possibility due to all the GenConners. On Thursday night, Jerrad from the front desk staff had found me a room from a cancellation. I didn't even have to switch rooms. He made my night and my stay even more enjoyable.
Also, if you have time while waiting for your car from valet, chat up Holt, one of the head valets. He's very funny and just an enjoyable guy to have a conversation with.
- Official Description (provided by the hotel):
- The SpringHill Suites Indianapolis Downtown is adjacent to the Convention Center. Located on a beautiful seven-acre site overlooking White River State Park, guests are steps away from Circle Center Mall, the State Capitol, Indianapolis Zoo, NCAA Hall of Champions, Lucas Oil Stadium, and Conseco Fieldhouse. Guest rooms offer a small refrigerator, microwave, complimentary high-speed Internet Access, and cable TV. The property also features a complimentary new breakfast buffet and fitness room. ... more less
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- Also Known As:
- Springhill Suites Indianapolis Downtown Hotel Indianapolis