I checked to make sure we could leave our car at this hotel before booking. When checking the manager told me for a fee I could leave the car and the airport would cost more. I ask for a phone book to check the airport cost and the manager then told me I could leave the car there at no cost. When we returned from our trip the people above was VERY LOUD ALL NIGHT! We called down to the desk at 1:00 a.m. and told them, finally at about 4:00 it was quite for a short time. We left our 5 year old girls blanket at the hotel and did not miss it till we got home. So we called the hotel and ask if it could be sent to us, for a fee of $10. PLEASE, it could of been put into a bubble envelope and sent for half the cost. When I ask if they could do that the manager got on the phone and TOLD me our fee is $10 more matter. I told him that was a little much, he then told me (in a very RUDE tone) we could hold it for 2 months if you want to dirve back down to get it. I told him he was being rude and to ship the blanket home. I guess customer service means nothing to him. I guess all in all the service left a LOT to be improved upon to say the least! We have done a LOT of traveling and never at a manager be so RUDE to us.
- Official Description (provided by the hotel):
- An Indianapolis IN hotel, Comfort Suites hotel near Indianapolis International Airport. Whether you are traveling for business, taking a family vacation or exploring all the great attractions Indiana offers, the Comfort Suites® hotel is a perfect selection for your accommodation needs. This Indianapolis, IN hotel is five miles from Indianapolis International Airport and provides its guests with free airport transportation. Additional points of interest close to this Indiana hotel include: •Lucas Oil Stadium •Bankers Life Fieldhouse arena •Indiana Convention Center •Indianapolis Motor Speedway •Indianapolis Zoo. The surrounding area provides a variety of activities. From golf courses, parks and outdoor recreation areas, to movie theaters, entertainment venues and shopping centers, Indianapolis has something for everyone. A number of restaurants can be found close to the hotel. Hotel features include: •Free weekday newspaper •Free wireless high-speed Internet access •Free local calls Your Morning Breakfast is full of hot and delicious options making breakfast at Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt and fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. Guests of this Indianapolis, IN hotel can enjoy additional amenities like the indoor heated pool, sauna, exercise room, banquet and meeting room, and the business center that provides conveniences like access to copy and fax service. All spacious guest suites have microwaves, refrigerators, coffee makers with free coffee, curved shower rods, hair dryers, flat-screen televisions, desks, pillow-top mattresses, down pillows, irons, ironing boards and cable television. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Ask about our rooms that have whirlpool bathtubs. Connecting rooms can be requested. Coin-operated laundry facilities are located on the premises and valet cleaning service is offered. Parking is provided. The Comfort Suites hotel offers countless features, a great location and an outstanding staff. Make a reservation with us today and let us exceed your expectations. ... more less
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- Also Known As:
- Comfort Suites Indianapolis Airport Hotel Indianapolis