I am currently staying at the Hotel, not by choice. If I can, I would check out and go else where but the conference that I need to attend is being held here. First impression when I walked in was nice, people seems nice and helpful, but that seems to ends there. Me and my husband ordered room services, which wasn't deliver until 2 hours later with at least 3 phone call screaming. The person who delivered the food said "this is complimentary," excuse me! The foods were cold and taste disgusting...we ordered Chili and Friend Shrimp Mac and Cheese. Chili, the cheese were hard/not melting; Friend shrimps were soggy, I can go on. Then a few days later, TV cable were out for almost full day. When I asked for compensation, none were offered until I had to "scream" at the receptionist, as if we stayed for free. The room was and IS filthy. I don't know how the cleaning person trained, but my room furniture very dusty, sheets has not been change for days unless request (which I was told it'll be change every 3 days-wrong). I have been here for almost 2 weeks already and the sheets were changed once when I requested them. By the way, if you're not on the cleaning list you can just wait and wait. In other hotel or even motel; shampoo, conditioner and lotion are complimentary and replenish daily-not here. You need to call and ask for them. Expect to be treat like 2nd class citizen or as if you're begging to stay here despite how much you've to pay. My advice, go to Hilton or something...it's only a few blocks away!
- Official Description (provided by the hotel):
- Sophisticated design meets classic hospitality at the largest JW Marriott in the world—JW Indy. Boasting 1,005 contemporary guest rooms and 100,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the new Marriott Place Indianapolis hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity, Osteria Pronto and Tavern on the Plaza. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Conseco Fieldhouse. ... more less
- Reservation Options:
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- Also Known As:
- Jw Marriott Indianapolis Hotel Indianapolis