There are very few negative remarks to make about this property in spite of being awakened by a fire alarm in the middle of the night! Parking attendants and bellmen (& women) greeted us warmly . Front desk staff handled both check in and check out efficiently and made corrections to a shared bill with no questions. I was there for a large convention. All our needs were met with positive, willing-to-help attitudes. The banquet staff was efficient in serving and tending to individual tables. Most impressive was the change over from one huge meeting space to several smaller meeting/dining spaces--staff worked quickly & efficiently, overlooking nothing. The on site restaurants served good, reasonably priced meals. One restaurant, billed as a sports bar, is the only sports bar that I've ever been in where the t.v.'s weren't blaring loudly. It was also large enough to accommodate all patrons and even had a quiet area. Even our fire experience was not bad. Directions were clear and hotel staff assisted those in need of help. The night manager of the adjoining Courtyard/Spring Hill Suites welcomed us into the comfort of his lobby at approximately 3:15 a.m. with the offer of coffee or other beverages. The only shortcomings my roommate and I could find was the lack of hooks and towel bars in the bathroom and the peculiar closet with not nearly enough space for women there for a week! I would stay at this hotel again if I was in Indianapolis, not only because of the attentive staff but due to its central location giving access to many downtown attractions.
- Official Description (provided by the hotel):
- Sophisticated design meets classic hospitality at the largest JW Marriott in the world—JW Indy. Boasting 1,005 contemporary guest rooms and 100,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the new Marriott Place Indianapolis hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity, Osteria Pronto and Tavern on the Plaza. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Conseco Fieldhouse. ... more less
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- Also Known As:
- Jw Marriott Indianapolis Hotel Indianapolis