What a wonderful location, fantastic facility, and superior staff! I just can't understand one policy: When booking, the Marriott will not guarantee the number of beds in the room. It could be a double queen or a king! I travel often and have never been unable to have a guaranteed room type before. Four friends will NOT fit in a king bed, but they will fit in two queen beds. It wasn't a problem, but it was a worry. The staff said it was because they operate on a first-come, first-served basis. Still from the basis of customer service, I want to know that I am guaranteed a certain type of room AND that I don't need to beat someone there to get that particular room. It is an absolutely wonderful place, but I would like someone to explain what the Marriott gains by operating with this philosophy.
- Official Description (provided by the hotel):
- Boasting an ideal location, award-winning meeting venues and newly renovated accommodations, Indianapolis Marriott Downtown is the perfect retreating for your next business or leisure excursion. Equipped with expansive event venues to bring meetings and celebrations to life. For gatherings off site, our hotel is connected via skywalk to Indiana Convention Center. For guests looking to explore the city outside of work hours, Circle City Mall, White River State Park and Lucas Oil Stadium are also just walking distance from your room. ... more less
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- Also Known As:
- Marriott Indianapolis Downtown Hotel Indianapolis
- Indianapolis Marriott