We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Awkward bathroom, comfortable bed”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Indianapolis Marriott Downtown
Ranked #32 of 178 Hotels in Indianapolis
Chicago, Illinois
Level Contributor
121 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Awkward bathroom, comfortable bed”
Reviewed 15 October 2013 via mobile

The room was comfortable, but the prson who designed the bathroom clearky had issues with toilet seats, because in order to flush, you have to close the lid. Not a big deal, but odd. The rooftop pool was highly enjoyable, though the card reader to access it was somewhat tempermental. Also, the marble floors outside the elevators, while pretty, are a serious slippage risk when coming from the pool, by which I mean both my son and I slipped in the water near the elevator on the pool floor.
The location was spectacular, the view lovely, and the establishment clean. The lobby was comfortable for late evening visiting, and the stagf was friendly.

Stayed July 2013, travelled with family
Helpful?
Thank Sandra F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Ray2010, General Manager at Indianapolis Marriott Downtown, responded to this review, 16 October 2013
Thanks for staying with us and taking the time to complete a survey. I agree that the toilet is a unique design. I am happy that you enjoyed the pool area and we will take a look at the door lock mechanism to make sure it is operating properly.

We hope to see you back again the next time you are in Indy.

Phil Ray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

836 reviews from our community

Traveller rating
    281
    376
    102
    41
    36
See reviews for
125
120
29
433
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (169)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
San Antonio, TX
Level Contributor
100 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 14 October 2013

I'm loyal to Marriott and I am no princess. I found several long hairs in my bathroom--on the floor, on the sink. There were also short hairs in the shower--on the walls and curtain. I know it's hard to get all hair and I understand a stray occasionally, but this was bad. [I never complained during my stay but am here because I found MORE hair (clearly not mine) after my first night when I returned at end of day after maid had been there--as if they are using a broom that is spreading rather than picking up hair.]

I heard guests both above (dropping something in bathroom) and beside me (running water). I also heard guests talking next door. They were being too loud but it highlighted lack of insulation.

Upside: lobby staff was very friendly.

  • Stayed October 2013, travelled on business
    • Cleanliness
Helpful?
Thank amyinsanantonio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Ray2010, General Manager at Indianapolis Marriott Downtown, responded to this review, 15 October 2013
Thank you for staying with us and taking the time to complete a survey. I appreciate you taking the time to share your experience with us. This will allow us to make corrective action so this does not happen to any of our future guests.

We hope to see you again the next time you are in Indianapolis.

Phil Ray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indiana
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 October 2013

I chose to stay at the Marriott for the night before my wedding with my matron of honor and one of my bridesmaids. Check in was a breeze. The hotel seemed to be in fabulous shape and I was very impressed with the decor. I had reserved on priceline so I knew there was no guarantee of bed type, but I did request two queen beds and received my request. The bathroom was HUGE! I've stayed in a lot of hotels and I was seriously impressed with how large the bathroom was! The beds were ridiculously comfortable and other than some noise in the halls from out of town visitors, we weren't disturbed much. The only downside was that it was difficult to figure out where parking was - and I say this as someone who has lived in Indianapolis pretty much her entire life. It was about 10pm by the time we checked in, so at night its difficult to see where to go. Other than that, I was really happy with our stay and would absolutely stay at another property in the future.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fulltimeeverything
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Ray2010, General Manager at Indianapolis Marriott Downtown, responded to this review, 15 October 2013
Congratulations on your wedding and I am happy you chose to stay with us the night before the big day! Thank you for staying with us and taking the time to complete a survey. I appreciate you taking the time to share your experience with us and other travelers.

We love to have guests celebrate special occasions with us and we hope to see you again the next time you decide to stay in downtown Indy.

Phil Ray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
121 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 14 October 2013

This is probably the best club lounge in the Marriott chain. The service, the views, did I mention the service! They were incredibly attentive and busy. The hotel is strategically located near the canal, NCAA, museum and cultural trail. The only negative was the convention space. We needed to go through one convention to get to ours and the meeting rooms were split among multiple floors - very confusing. But excellent service staff was always available to help.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StillinLOVEsince84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Ray2010, General Manager at Indianapolis Marriott Downtown, responded to this review, 15 October 2013
Thank you for staying with us in downtown Indianapolis and for completing a survey. We hope to see you the next time you visit!

Phil Ray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
101 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 7 October 2013

We were very impressed with the staffs ability to handle a extremely busy weekend. With IU students in town for formals, football fans in for the weekend and other guests the hotel was jam packed. The lobby was constantly loud and abuzz, however once we reached our floor things were quiet and hushed. We were impressed with the speed of check in and our end room facing Lucas Field was a bit smaller in size than a typical king size bedroom but was well appointed and decorated with up to date furnishings.

Service was excellent from the request for turn down service to the busy breakfast scene at the restaurant everything was handled perfectly. Only gripes were the inconsistent water pressure in the room in the morning.

Room Tip: End rooms are quieter but a bit smaller.
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BellBoys60625
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Ray2010, General Manager at Indianapolis Marriott Downtown, responded to this review, 13 October 2013
Thank you for taking the time to complete a review on your recent stay at the Indy Marriott Downtown Hotel. We appreciate you choosing to stay with us.

I am happy you enjoyed your stay and the staff service was excellent. We hope to see you again soon!

Phil Ray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 4 October 2013

We stayed at the JW Marriott in October as part of a group that had an event at the hotel. The location is awesome, we could walk to the amazing restaurants close by, they have a nice town car available out-front of the hotel that we took to dinner one night, the restaurant is excellent, the wait staff, Greg and Aaron, were so helpful and quick reliable service was especially appreciated.

The employees at this hotel really care about their guests and do everything to make them feel welcome and well served.

Sincerely,
Karla Justice

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KarlaJustice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Ray2010, General Manager at Indianapolis Marriott Downtown, responded to this review, 13 October 2013
Thank you for taking the time to complete a review on your recent stay in Indianapolis. We appreciate you choosing to stay with us.

I am happy you enjoyed your stay and the staff service was excellent. We hope to see you again soon!

Phil Ray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warwick, New York
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 October 2013

I stay in a lot of Marriotts throughout the year and this one was slightly better than the average. Rooms were decent size and location was perfect, right downtown amongst the action. Hotel has done a good job of updating (even if the decor is somewhat funky, but that seems to be the trend). I'd rather have new and funky than worn out. Here's something you don't often consider in a large hotel: elevator wait time. In this hotel, there's no wait at all, push the button and a door opens, wow! Why are there so many hotels where you wait forever for an elevator, it's maddening. I'll tell you why, not all of the elevators are functional. This hotel seems to know how to keep them all working.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BackinNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Ray2010, General Manager at Indianapolis Marriott Downtown, responded to this review, 13 October 2013
Thank you for taking the time to complete a review on your recent stay at the Indy Marriott Downtown Hotel. We appreciate you choosing to stay with us.

I am happy you enjoyed your stay and the efficient elevator speed. We hope to see you again soon!

Phil Ray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Indianapolis hotels
Downtown Indianapolis
The Westin Indianapolis
The Westin Indianapolis
#25 of 178 in Indianapolis
1,387 reviews
Downtown Indianapolis
Hyatt Regency Indianapolis
Hyatt Regency Indianapolis
#22 of 178 in Indianapolis
1,552 reviews
Downtown Indianapolis
JW Marriott Indianapolis
JW Marriott Indianapolis
#7 of 178 in Indianapolis
2,148 reviews
Show Prices
Show Prices
Show Prices
Downtown Indianapolis
Hilton Indianapolis
Hilton Indianapolis
#14 of 178 in Indianapolis
1,155 reviews
Downtown Indianapolis
SpringHill Suites Indianapolis Downtown
Downtown Indianapolis
Courtyard Indianapolis Downtown
Courtyard Indianapolis Downtown
#48 of 178 in Indianapolis
303 reviews
Show Prices
Show Prices
Show Prices

Been to Indianapolis Marriott Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Indianapolis Marriott Downtown

Property: Indianapolis Marriott Downtown
Address: 350 W Maryland St, Indianapolis, IN 46225-1051
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotel in Indianapolis
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Indianapolis Marriott Downtown 3.5*
Number of rooms: 650
Official Description (provided by the hotel):
Boasting an ideal location, award-winning meeting venues and top tier accommodations, Indianapolis Marriott Downtown is the perfect retreating for your next business or leisure excursion. Equipped with expansive event venues to bring meetings and celebrations to life. For gatherings off site, our hotel is connected via skywalk to Indiana Convention Center. For guests looking to explore the city outside of work hours, Circle City Mall, White River State Park and Lucas Oil Stadium are also just walking distance from your room. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Travel Republic (UK), Booking.com, Hotels.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Indianapolis Marriott Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Indianapolis Downtown Hotel Indianapolis
Indianapolis Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing