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“Good business option”

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Indianapolis Marriott Downtown
Ranked #29 of 180 Hotels in Indianapolis
Boston, Massachusetts
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good business option”
Reviewed 21 June 2014

I stayed here for a recent conference at the Convention Center (ICC) and if you're looking for a location convenient to the downtown, this offers good value, especially if you can get a discounted rate. The ICC is right across the street and also available via a skywalk and you can stroll to nearby museums, shopping galleria, baseball stadium (you may hear noises from here). The staff was very pleasant. The food options are limited but reasonably healthy and you can easily walk to other places. Some things for the hotel to work on: include free wireless in the rooms (not just the lobby), the towels were looking a little frayed, and provide night table lamps with plugs for our mobile devices.

Stayed June 2014, travelled on business
Helpful?
Thank KVTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (178)
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Macon, Georgia
Level Contributor
122 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 17 June 2014

We recently had one of our annual conventions at this great property right in the heart of downtown Indianapolis. I was very pleased with the service our group received and the friendliness of the staff. Nice touches like the valet handing out cold waters to our group as we returned from running one morning. I found the location to be very convenient to shopping, restaurants and the state capital. While we did not use the convention center, it was directly across from the hotel. The meeting space was nice and the food and beverage were all done well! I particularly enjoyed the view from my room of the State Capital building.

Room Tip: Request a view of the state Capital building.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
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Helpful?
Thank DigDox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Campbellsville, Kentucky, United States
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 June 2014

I had asked for a King Bed. Upon checking in, I was told there were no King Beds available. I wasn't happy, but the hotel staff went out of their way to make it better, offering a number of things to offset the situation. I appreciated their approach and attitude.

The rest of my stay was stellar. Everyone always helpful, courteous and available at a moments notice. The hotel was clean, well staffed and provided a great business trip experience.

Room Tip: The higher rooms have great views, but all rooms seem to be great.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Allen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
5 reviews
4 hotel reviews
Reviewed 9 June 2014

We enjoyed our stay at this hotel. We really liked the mobile check-in and check-out options. Our room went above our expectations. We requested an early check-in of 12noon and we received a notification on the mobile app at 10am that our room was ready and we just needed to pick up our keys at the desk. Check-in was seamless.

I asked for a city view and we received a corner room with a great view from Washington Street. The only problem we had was check out was at 11am and the maid was knocking on our door at 9:45am.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FullTimeLiving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hattiesburg, Mississippi
Level Contributor
57 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 9 June 2014

I'm accustomed to downtown hotels being overpriced for the room you get ... let's face it, you're paying for the location. However, this particular Marriott doesn't try very hard to make up for that.

The walls are thin. Expect to hear your neighbors talking or snoring! I realize there isn't much the hotel can do about that, but the towels also look like they have been used for 20 years and I thought that was a little ridiculous. Replacing towels isn't that difficult and it would have at least made the hotel seem a little more upscale.

On the positive side, the staff is very friendly ... sometimes overly friendly. The rooms are comfortable. Other than the incessant snoring next door, I slept pretty well. The bathrooms are small, but OK and everything was clean.

If you want a room downtown, the rates here are probably less than other downtown hotels. But you'll get what you paid for.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debby S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David K, Manager at Indianapolis Marriott Downtown, responded to this review, 10 June 2014
Debbi
Thank you very much for taking the time to provide us feedback on your recent stay with us. I will pass on your positive comments to the staff on the service you experienced. We value your feedback and will review our towels to ensure they are the best quality available for our guests.

Thank you for staying at the Indianapolis Marriott Downtown.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 June 2014

The Marriott Indianapolis Downtown is a good hotel that is greatly convenient to many local attractions and restaurants within walking distance. I stayed here for a convention in April and the convenience of having an attached walkway to the convention center was wonderful. Some difficulty with the wi-fi service (frequent lost connection and difficulty with email) even after contacting tech support. Hotel rooms are standard Marriott quality although the bath towels were a threadbare (throughout my 5 night stay) and should be replaced. Concierge lounge offerings were standard as well with very welcoming staff.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TMP826
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Apex, North Carolina
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 June 2014

This Marriott is seconds away from a JW. I have not been to the Indy JW but I am not sure I need to. This hotel is very nice, meeting space is excellent, foos and service is very good. I would reccomend this location for someone looking to have quick access to a lot of shopping and restaurants.

Room Tip: Suites are available for a price
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Siddiqui Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Indianapolis Marriott Downtown

Property: Indianapolis Marriott Downtown
Address: 350 W Maryland St, Indianapolis, IN 46225-1051
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotel in Indianapolis
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Indianapolis Marriott Downtown 3.5*
Number of rooms: 650
Official Description (provided by the hotel):
Boasting an ideal location, award-winning meeting venues and newly renovated accommodations, Indianapolis Marriott Downtown is the perfect retreating for your next business or leisure excursion. Equipped with expansive event venues to bring meetings and celebrations to life. For gatherings off site, our hotel is connected via skywalk to Indiana Convention Center. For guests looking to explore the city outside of work hours, Circle City Mall, White River State Park and Lucas Oil Stadium are also just walking distance from your room. ... more   less 
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Also Known As:
Marriott Indianapolis Downtown Hotel Indianapolis
Indianapolis Marriott

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