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“Most comfortable stay I've ever had!” 5 of 5 bubbles
Review of TownePlace Suites Indianapolis Keystone

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TownePlace Suites Indianapolis Keystone
Ranked #50 of 178 Hotels in Indianapolis
Certificate of Excellence
West Lafayette, Indiana
1 review
“Most comfortable stay I've ever had!”
5 of 5 bubbles Reviewed 16 January 2011

Service was incredible. I realized after I had left town that my cell phone was missing. The staff located and held onto it after notifying me through a friend who called me while it was in their possession. They were so honest and helpful with the matter!

The room was awesome- especially the bed! Very spatious and comfortable. I have never recieved a better value at a hotel.

I will definitely continue to use this location for any of my future stays in the area.

  • Stayed January 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank happynoncamper89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cdsheets, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review, 5 March 2012
Thank you for your amazing feedback! We love that we have the honor of being the best hotel you have ever experienced and we greatly appreciate you staying with us! We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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252 reviews from our community

Traveller rating
    159
    57
    26
    7
    3
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Cincinnati, Ohio
1 review
5 of 5 bubbles Reviewed 21 December 2010

I travel a region for my business that takes me over three states. I am in Indianapolis a few times a month and have consistantly stayed at the Townplace Suites at Keystone for the last 3 years. I do so because of the great customer service and quality of the hotel. The fact that it is close to great restaurants (try The Ale Impourium, you will love the food) and other stores that make it easy to forget that you are away from home. I have NEVER had a bad stay at Keystone Townplace. If I have had an issue, maybe once, it was taken care of right away and with great customer service. If you are in the area and need a comfy place to lay your head and relax, do yourself a favor and stay at Keystone Townplace suites. You will not regret the choice.

  • Stayed December 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CarrabbaBen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cdsheets, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review, 5 March 2012
We have always enjoyed having you as our guest Ben and we hope we will still have the opportunity to see you again when you are in Indy for work. Thank you for being one of our valued and loyal guests and thank you for giving this great feedback!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alexandria, Virginia
1 review
4 of 5 bubbles Reviewed 10 December 2010

When traveling with three children (ages 10, 7, 21mos), space and convenience trumps luxury, but TownePlace Suites doesn't feel like a compromise. The rooms are very spacious with a full kitchen, dining and living area - much better than trying to stay in a standard hotel room (which we've done in a pinch). The rooms are fresh, clean and the front desk staff are very friendly. We had an early checkout on departure (5am) and they had fresh coffee brewed for us at the front desk. Even though I could use my business points to stay downtown in one of the 4-star properties, I won't stay anywhere else when I'm visiting Indy with my family. The only improvement would be if the two-bedroom suites had a second bathroom.

  • Stayed November 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Family_R_USA5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cdsheets, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review, 5 March 2012
Thank you for your feedback! Our two bedroom suites certainly provide a much more spacious option versus a typical size hotel room and we are happy to hear you were able to enjoy one. We are also happy to hear that you regularly choose our hotel over others in the area! Thank you for staying with us, we look forward to the opportunity to accomodate you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winter Springs, Florida
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 November 2010

A very nice experience. Room great and service help excellent. Would stay again if I was in area.
Breakfast along with the kitchen in room is very nice.
Evening get togethers an added plus as well.

  • Stayed November 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank stanbook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cdsheets, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review, 5 March 2012
Thank you for your feedback! We are happy to hear that you were able to enjoy our evening receptions which we provide Mon - Wed from 5:30 - 7:30 and is catered in from great local restaurants! Thank you for staying with us and please visit again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ossian, Indiana
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 19 November 2010

We used TownePlace Suites Keystone as our home base. We shopped, at the many near by store, visited the Titanic exhibit and had a great dinner, across the street, at P F Changs. We returned to get a wonderful nights sleep on those oh so relaxing beds. In the morning ,a short walk, to Le-PeePs for a yummy brunch. We look forward to returning .One could not ask for warmer ,friendly place to stay, with such great service.

  • Stayed November 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 1ruffus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cdsheets, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review, 5 March 2012
Thank you for your feedback! We love hearing that you were able to get a full experience of the area while here. The Titanic exhibt was excellent as is PF Chang's and LePeep's. We definitely recommend these two locations when dining near our hotel! Thank you for staying with us, we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Terre Haute, Indiana
1 review
5 of 5 bubbles Reviewed 15 November 2010

My sisters and I were in Indianapolis for a "girls weekend" and stayed in a 2-bedroom suite at the hotel. We couldn't have been more pleased. We had lots of room for visiting and the service was first-rate. The location is perfect for proximity to Keystone and Castleton for shopping and restaurants. It's hard to believe we were able to stay in a very nice 2-bedroom suite with separate living/area and full kitchen for less than the price of a regular room at other hotels in the area. We'll definitely be back!

  • Stayed November 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lfisu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cdsheets, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review, 5 March 2012
Thank you for your feedback! We pride ourselves on being a great location for girls weekend getaways and we are very happy to hear that you enjoyed yours while staying with us! Thank you for staying with us and we hope you visit again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 4 November 2010

We stayed at the TownePlace Suites Keystone to attend a wedding near Indianapolis. We were a little early for arrival, but we were greeted very warmly and given a room right away. The room was very nicely appointed, updated and clean. It had a full kitchen with everything we needed. The bed was extremely comfortable and, after a late night at the wedding reception, it felt like a dream. There was a nice assortment of cereals, muffins, bagels, juices, coffee, etc. in the lobby for breakfast the next morning. This was very handy. Again, at check out, the front desk clerk was very friendly and helpful when we asked for directions to the Speedway. We would certainly recommend the hotel and we would definitely stay here again.

  • Stayed October 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hanalei2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cdsheets, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review, 5 March 2012
Thank you for your feedback! We are happy to hear that you were very pleased with our service and amenities while in town for the wedding that you attended. We hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Indianapolis Keystone

Property: TownePlace Suites Indianapolis Keystone
Address: 8468 Union Chapel Rd, Indianapolis, IN 46240-4344
Region: United States > Indiana > Indianapolis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Indianapolis
#21 Family Hotel in Indianapolis
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — TownePlace Suites Indianapolis Keystone 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
All-suite Marriott brand hotel at Keystone at the Crossing. TownePlace Suites by Marriott Indianapolis Keystone is located on the north side of Indianapolis in the city's most prestigious area, Keystone at the Crossing. Our all-suite hotel is within walking distance to a variety of restaurants and shopping and just a short drive to both downtown Indianapolis and the Indianapolis International Airport (IND). All of our residential-style studio, one, and two bedroom suites come equipped with full size kitchens, including stove top, oven, microwave, refrigerator, toaster and utensils. Guests also enjoy a separate in-room work space and comfortable living area to maintain their everyday routine while away from home. Convenient onsite "In A Pinch" market, laundry, and dry cleaning services are available to guests. Enjoy complimentary amenities such as daily continental breakfast, WiFi, self park, local calls, onsite fitness room, outdoor pool with BBQ station, as well as access to Lifetime Fitness club, including free fitness classes, spas, and indoor pool. ... more   less 
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Also Known As:
Towneplace Suites Indianapolis Keystone Hotel Indianapolis

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