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“Great again!”

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Hilton Indianapolis Hotel & Suites
Ranked #16 of 182 Hotels in Indianapolis
Certificate of Excellence
Bristol, United Kingdom
Level 3 Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great again!”
Reviewed 4 August 2014 via mobile

Have stayed at this hotel 30+ times I stayed there in late July. It is a great place to stay in Indy, service, food, rooms and welcome are great. The Hilton Downtown is all round great place to stay. If you have to go to Indy and it is not my favourite place to go in the US I would choose to stay at the Hilton.

Stayed July 2014, travelled on business
Helpful?
Thank Ian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIndy, General Manager at Hilton Indianapolis Hotel & Suites, responded to this review, 11 August 2014
We are absolutely delighted you have stayed with Hilton Indianapolis Hotel & Suites over 30 times! What a privilege it is to welcome you back each visit. We’re happy to provide the consistently great service and accommodations you have come to know and trust. Thank you for taking the time to share your awesome review.
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1,230 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (132)
Date | Rating
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English first
Louisville, KY
Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 July 2014 via mobile

I've stayed here a number of times in the last year for business trips to Indy. The rooms are very spacious and relatively recently updated, both good qualities. Normal Hilton toiletries, bed, etc. the lobby is nice, with complimentary fruit water available. There's a McCormick & Scmicks on site, and a good number of restaurants in walking distance. Central location that is walkable to downtown offices. Consider staying here for a reasonably priced option downtown.

Stayed July 2014
Helpful?
1 Thank SuzyQ502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIndy, General Manager at Hilton Indianapolis Hotel & Suites, responded to this review, 4 August 2014
Thank you for your generous review of Hilton Indianapolis Hotel & Suites. It’s thrilling you’re so satisfied with our hotel that you’ve chosen to stay with us numerous times, and your recommendation is greatly appreciated. For business or leisure, we’d love to welcome you back again soon.
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Norwalk, United States
2 reviews
Reviewed 28 July 2014

Fast, courteous checking check-in. Front desk was very accommodating and helpful. Friendly staff. Great room, that was very clean. Hotel was in very good shape, and must have had a recent redux. Good fitness center was pretty big with a yoga/or stretching room, and fitness center with free weights and Precore fitness machine. 4 stair masters and 4 treadmills with pool and hot tub area one flight upstairs. Good in-room dinning experience. Good value. A+ business travel.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank M. Kerry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIndy, General Manager at Hilton Indianapolis Hotel & Suites, responded to this review, 4 August 2014
How wonderful to hear that your recent stay at Hilton Indianapolis Hotel & Suites provided you with an A+ business travel stay. It is our highest priority to ensure that our guests receive attentive care from our associates and a refreshing night’s sleep while here, and it seems we met that goal with you. We’re glad you enjoyed our fitness center and room service. All of our associates will be gratified to learn how helpful and accommodating you found them. We hope to see you again soon.
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Old Hickory, Tennessee
Level 4 Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 July 2014

This hotel has it all. Large rooms for families or just to have a nice place to stay. Very nice staff that would do anything to make your stay more enjoyable. In the heart of downtown, shopping and restaurants are within walking distance.

Room Tip: All the rooms are very nice. I visited several rooms and each one was great!!
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  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Susie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIndy, General Manager at Hilton Indianapolis Hotel & Suites, responded to this review, 28 July 2014
Your delightful review of Hilton Indianapolis Hotel & Suites is most appreciated. From your spacious room, our kind staff and our central Indy location, sounds like your stay with us was great, and we couldn’t be happier. We’re truly grateful for your kind words. We hope to see you and your family back again soon for another enjoyable visit.
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Albany, New York
Level 6 Contributor
112 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 22 July 2014

I was at the hotel from a Thursday to a Sunday and it was very relaxing. My room was huge and the bed comfortable. Nice restaurant options in hotel and nearby. Within walking distance of everything...

  • Stayed July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank AddiFromOH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIndy, General Manager at Hilton Indianapolis Hotel & Suites, responded to this review, 28 July 2014
Your long weekend with Hilton Indianapolis Hotel & Suites sounds perfect! We’re truly glad you enjoyed it all, including your spacious guest room and comfy bed. Our central location in downtown Indy does indeed make it so easy to get to your favorite attractions. We greatly appreciate you taking the time to let us know how satisfied you are, and we hope you’ll return again soon.
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Houston, Texas
Level 5 Contributor
51 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 21 July 2014

We spent three nights at this hotel whilst in Indianapolis for a family conference, hosted in the hotel. This conference was the source of our first problem - they did not have enough cribs to accommodate all the infants staying in the hotel.

We arrived to check in and our room was not ready so we went for a walk to the nearby Capitol building. The clerk advised that they would call us when our room was ready. They did not. We asked that they keep a crib/cot aside for us. They did not.

We returned to the hotel and only upon asking at the desk found that our room was ready. No cribs were available so our 1 year old had to sleep in a twin bed which was pushed against a wall so he wouldn't roll out of bed and seriously injure himself.

I understand that many families were staying in the hotel, but we did not appreciate the lack of professionalism on the part of the check in staff.

Otherwise the hotel was more than adequate. It's well located and we found all the staff to be very friendly. Aside from *some* (and i emphasize that it was only a couple who I would consider worthy of any criticism) of the check in staff, they were all extremely competent and helpful.

I would imagine if you were visiting during a quieter weekend, your experience would be quite different.

The hotel is well located with some good dining options nearby. The Capitol is worth a visit and the hotel is very handy for both NFL and NBA games.

Stayed June 2014, travelled with family
Helpful?
Thank sandersandrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIndy, General Manager at Hilton Indianapolis Hotel & Suites, responded to this review, 28 July 2014
Thank you for taking the time to share your experience at Hilton Indianapolis Hotel & Suites. While we’re glad you enjoyed your overall stay with us, we do apologize if your check in encounter was not completely satisfactory. We deeply regret not having a crib ready for your family. We hope you will allow us another opportunity to welcome you and your family back for the kind of stay you deserve.
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Chattanooga, TN
Level 6 Contributor
153 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 21 July 2014

When I got reimbursement for travel expenses, I was a frequent and very happy Hilton customer, but I've had to downgrade since retirement. This property, however, popped up on "Hotel Tonight" at only a bit over the "mid-range" choices, and I decided to splurge. I was assigned an enormous and quiet room, given a free wi-fi access code, and headed to the clean and relatively quiet pool and hot tub, open 6 AM-11 PM! (I went late night and early morning; other times might be less quiet.) For me it was well worth the cost ($151 discounted rate.) Let your bank balance or benefits plan be your guide! My only disappointment was not having an in-house restaurant/bar open after 10 pm. I don't know if there was one nearby. Downtown Indy seemed quite abandoned after dark! Guess the crowds were swarming Mass Ave. I was happy--if a little hungry--in the hot tub.

Room Tip: There appeared to be a charge for the wi-fi but i was given an access code at no cost. Check at the...
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  • Stayed July 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank mbj2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIndy, General Manager at Hilton Indianapolis Hotel & Suites, responded to this review, 28 July 2014
Thanks for sharing your great review of Hilton Indianapolis Hotel & Suites. We’re glad you liked your spacious and quiet guest room, and that you made use of our pool and hot tub. While our 120 West Bar & Grill closes at 10pm, we do have Room Service 24 hours a day for late night hungry guests. Our associates are always available to assist guests find dining options right for them. We hope to see you again soon.
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Additional Information about Hilton Indianapolis Hotel & Suites

Property: Hilton Indianapolis Hotel & Suites
Address: 120 West Market Street, Indianapolis, IN 46204-2815
Phone Number:
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Indianapolis
#8 Family Hotel in Indianapolis
#16 Romantic Hotel in Indianapolis
#18 Business Hotel in Indianapolis
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Indianapolis Hotel & Suites 4*
Number of rooms: 332
Official Description (provided by the hotel):
Hilton Indianapolis Hotel & Suites is near Indianapolis Airport (IND), the Indianapolis Motor Speedway - home of the Indy 500 - and in walking distance of the convention center. Our centrally located hotel in Indianapolis, Indiana offers ultimate convenience to families and business travellers alike. Stretch out in an elegant guest room or suite - among the largest in the city - and make the most of being close to so many exciting attractions, tourist destinations, shops and dining options. Choose from a range of spacious guest rooms, all of which feature stylish decor in soft, neutral tones and offer modern amenities. Upgrade to a suite for extra space including a separate living area, ideal for work or a touch of luxury. Take advantage of all the great amenities our Indianapolis hotel has to offer, including a modern fitness center, indoor pool and whirlpool. Indulge in a luxurious beauty treatment at the Gent Spa and pamper yourself at the resident barber shop and beauty salon.Visit 120 West Bar & Grill for a special breakfast and lunch buffet prepared from locally grown products. Delicious dishes created by an award-winning culinary team and one of the best happy hours in town await you at McCormick and Schmick's. Room service is also available 24-hours. ... more   less 
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Also Known As:
Hilton Indianapolis Hotel Indianapolis
Hilton Hotel Indianapolis
Indianapolis Hilton Hotel

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