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“Wow, these rooms are large!” 4 of 5 bubbles
Review of Hilton Indianapolis

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Hilton Indianapolis
Ranked #15 of 178 Hotels in Indianapolis
Certificate of Excellence
Michigan
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Wow, these rooms are large!”
4 of 5 bubbles Reviewed 1 September 2014

We stayed here for two nights while on our trip to Indy. Our $149 a night rate was the deal of the century. The room was very large, well appointed, bright, superclean and comfortable.

The location was perfect for us. Just a block from the beautiful Soldier and Sailors Monument, 15 minute walk to Mass Avenue and a few blocks North of the mall and sporting venues.

The breakfast buffet, although a bit pricey at $18, was very good. Staff was always friendly and accommodating.

A definite for us on our next visit.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dreamsriviera15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review, 8 September 2014
Thanks so very much for your glowing review of Hilton Indianapolis Hotel & Suites. Sounds like your stay with us, including your spacious accommodations and our central location, was truly memorable. We’re thrilled we could provide such a great stay for you. We hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,137 reviews from our community

Traveller rating
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    124
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (124)
Date | Rating
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English first
Findlay, United States
2 reviews
5 of 5 bubbles Reviewed 31 August 2014

The Hilton in downtown in the is a really great place to stay normally. The rooms are large and very well appointed. The staff is generally very friendly and accommodating. They are helpful and friendly and make an effort to make your experience very positive. The dining room is certainly above average for a downtown hotel. The prices are reasonable for what is served and generally the wait staff is positive. The hotel is also very convenient to almost everything in the downtown area.

  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review, 2 September 2014
All of us at Hilton Indianapolis Hotel & Suites are greatly appreciative of your glowing review. From your large guestroom, to the friendly service of all our associates, sounds like your stay was a great one. We’re glad you feel our hotel is a good value, and we would love to welcome you back soon.
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Akron, United States
1 review
4 of 5 bubbles Reviewed 27 August 2014

I am glad the bride & groom decided to choose a Hilton for their guests to stay, I never had a bad experience staying at a Hilton-a very welcoming and helpful staff who make you feel that you have a home for a weekend. The customer service was wonderful, especially during the rehearsal dinner. This location is right off the circle and there are plenty of cool places to eat and shop within walking distance. This is my one complaint/disappointment, if you are staying for a special event, and need any spa services-specifically a hair style-do NOT make an appointment with the Gent Spa. Although it was convenient, being that the spa is in the hotel, the women styling hair were VERY unprofessional and even more under qualified. A waste of money and time. Please research surrounding options.

  • Stayed August 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Madeline H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review, 2 September 2014
It was our pleasure to have you stay with us during your recent wedding attendance. We’re glad that our staff made you feel so welcome and at home. Our location in downtown Indy allows our guests easy access to many activities. We do apologize if your spa experience did not meet your expectations. We will share your candid comments with the team there so that we can review our commitment to customer satisfaction. It is our hope you might stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
tulsa
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 27 August 2014

It's the little things . . . iced, fruit-infused water available in the lobby, 24/7; friendly staff greetings in the hallways; smiling front desk personnel that seem to genuinely like their jobs; restaurants that look like fun places to be rather than an afterthought when the hotel was designed; and an exercise room that has up-to-date equipment and complimentary ear buds for workouts . . . that distinguish the downtown Indianapolis Hilton from comparable hotels. On-street parking is readily available (but closely patrolled so plug those meters!) if the hotel parking is too pricey for one's budget. I found the hotel to be extremely clean, comfortable, quiet (even on a Colts home-game weekend), and welcoming. I will stay there again on my frequent trips to the area.

Room Tip: Rooms are extremely large for a downtown property; mine was more like a suite with a separate seatin...
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  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank kmdunningaia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review, 2 September 2014
Your detailed review of Hilton Indianapolis Hotel & Suites is most appreciated! We’re so glad that all of our offerings and amenities made your stay so memorable. Positive feedback such as yours encourages us to continue providing the many special details our guests appreciate. We’re happy you chose our hotel when attending a home game of the Colts. Please come again soon.
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Chicago, United States
1 review
5 of 5 bubbles Reviewed 27 August 2014

Modern Hotel, very accommodating to families. Great central location to restaurants and family activities. The zoo was five minutes away by car. The breakfast buffet was a great value. The hotel brought us extra blankets for the family. If you are traveling with your family, I would recommend bringing your own shampoo since they only provide a small sample size of shampoo and conditioner with no extras in sight.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Eileen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review, 2 September 2014
It was a pleasure to welcome you and your family recently, and we truly appreciate you taking the time to write your review of Hilton Indianapolis Hotel & Suites. Our central location in downtown Indy is convenient to many attractions, and we’re glad that made it easy for you to visit the zoo. Our associates are dedicated to providing the very best in service, and they were happy to meet your needs. We invite you back for another great family getaway soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 26 August 2014

What a joy to stay at the Hilton Indianapolis during the recent Grand Prix event at the Speedway. The property was beautiful and elegant in all aspects. Our one-bedroom suite was spacious with a separate sitting room. Location was excellent, right downtown within walking distance to all the things we wanted to do which included dinner at St. Elmo's (that's another review and a reason alone to go to Indy). The staff, from valet parking to front desk personnel to housekeeping, were friendly, yet professional. All of our questions were answered promptly and our requests were met in a timely manner. I especially appreciated the cleanliness of the property, from lobby to pool area to elevators and hallways. I certainly would not hesitate to recommend this Hilton to anyone, and I do believe we received more than a fair value for the rate.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Aronda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review, 2 September 2014
What a delight it is to read your wonderful review of Hilton Indianapolis Hotel & Suites! We’re happy you chose to stay with us while visiting the Grand Prix event. Your suite sounds perfect. All of our associates will be gratified to hear that you appreciated their friendly service, and how clean everything was. Your recommendation of our hotel is a real compliment. We hope to welcome you back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, MA
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 26 August 2014

I was in town for the National Athletic Trainers Association Meeting and my first few choices of hotels were all sold out. The Hilton was the next closest option that offered availability, so naturally this was a no brainer. The hotel is adequate and serves its purpose for convention center attendees, but if you're in town for a game or on vacation there are better options for approximately the same money.

All in all, this is a solid fall back for business travelers, but for leisure travelers, I'd recommend the Hyatt, Marriott or Crowne Plaza.

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review, 2 September 2014
Thanks for sharing your thoughts. While we’re glad you appreciated our convenient downtown location, and you felt your stay was satisfactory, we’re disappointed that somehow we did not meet all of your expectations. We hope you might return in the future for another stay in downtown Indy.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Indianapolis

Property: Hilton Indianapolis
Address: 120 West Market Street,, Indianapolis, IN 46204-2815
Phone Number:
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Indianapolis
#8 Family Hotel in Indianapolis
#16 Romantic Hotel in Indianapolis
#18 Business Hotel in Indianapolis
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Indianapolis 4*
Number of rooms: 322
Official Description (provided by the hotel):
Enjoy your stay at the Hilton Indianapolis, a downtown Indianapolis hotel, boasting some of Indianapolis' largest suites. It is within walking distance of attractions, restaurants and Convention Center. Choose from a range of spacious guest rooms, all of which feature stylish decor in soft, neutral tones and offer modern amenities. Upgrade to a suite for extra space including a separate living area, ideal for work or a touch of luxury. Take advantage of all the great amenities our Indianapolis hotel has to offer, including a modern fitness center, indoor pool and whirlpool. Indulge in a luxurious beauty treatment at the Gent Spa and pamper yourself at the resident barber shop and beauty salon. ... more   less 
Reservation Options:
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Also Known As:
Hilton Indianapolis Hotel Indianapolis
Hilton Hotel Indianapolis
Indianapolis Hilton Hotel

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