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“Inconsistent room amenities”

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Motel 6 Indianapolis
Ranked #114 of 185 Hotels in Indianapolis
Reviewed 6 August 2013

This Motel 6 appears to have been a Microtel: multi-level and with the small window seat/small bed. We stayed here twice within a two-week period while traveling with friends. The rooms are okay: clean with two beds, small fridge & microwave plus a decent flat-screen tv. On our first stay, I had a wall-mounted hair dryer while my friend in the next room had no hair dryer. She had a box of tissues, and we had none. We stayed on the second floor the first visit, and on the first floor the second visit. On the next visit, we stayed on the first floor in connecting rooms. Neither of us had a hair dryer this time, so we asked for dryers at the front desk. We were told there was only ONE hair dryer available, so I dug mine out of another suitcase in the trunk. I understand if they are in the process of installing dryers, but only one for the entire facility?

That said, the location is convenient, just off I-465 with shopping and restaurants close by. In theory, you could walk to Texas Roadhouse or Ruby Tuesday's, but you would need to cross Michigan which is quite busy. The rooms appear to be newly remodeled, and are a good buy at ~$65.

Just remember to pack your hair dryer! ;-)

Stayed: August 2013
Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiral P, Public Relations Manager at Motel 6 Indianapolis, responded to this reviewResponded 23 August 2014

Dear Guest:

Thank you for taking the time to tell us about your experience at the Motel 6. Your feedback is very important to us.

At Motel 6, we strive to provide a superior guest experience, and I am sorry yours did not meet expectations.

Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.

We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future.

Sincerely,

H. Patel
Guest Relations Manager
Motel 6

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (95)
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60 - 66 of 95 reviews

Reviewed 28 July 2013

If you are going for the military discount (or any other discount) and have a pet - watch out for what the front desk does. The guy on the phone said I wouldn't get the military discount because we have a pet even though the Motel 6 website clearly states pets always stay free and mentions nothing about not being able to get the military (or any other applicable) discount. After I pushed back on the phone and quoted the website, the front desk said I could have the military discount.

The rooms have been remodeled, but whoever did the remodel did a really skimpy job. There were places in the bathroom where the white paint didn't go completely over the old blue paint. It's also a kind of weird retro theme to the remodel. But it did include a modern flat screen TV. Nonetheless, the interior is nicer than the average Motel 6.

Very inexpensive place to stay for one night on a road trip. Given the low price and interior, I would stay again on a road trip.

  • Stayed: July 2013, travelled on business
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Thank platoaristotle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiral P, Guest Relations Manager at Motel 6 Indianapolis, responded to this reviewResponded 23 August 2014

Dear Guest:

Thank you for taking the time to tell us about your experience at the Motel 6. Your feedback is very important to us.

At Motel 6, we strive to provide a superior guest experience, and I am sorry yours did not meet expectations.

Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.

We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future.

Sincerely,

H. Patel
Guest Relations Manager
Motel 6

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2013

We were on vacation with parents and so needed two rooms for the last night of our trip. We found this Motel 6. When I booked the rooms only one of them was to have a micro-fridge and when we got into the rooms both had micro-fridges which was a nice surprise. The only thing that even slightly bothered me was that we were on the third floor and there were no screens in the windows and the windows did not lock. But we just did not let our little ones sit on the window bench seat. Friendly staff and decent price, we would definitely stay again if we were in Indianapolis.

  • Stayed: June 2013, travelled with family
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Thank Cassandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiral P, Guest Relations Manager at Motel 6 Indianapolis, responded to this reviewResponded 23 August 2014

Dear Guest,

Thank you so much for taking the time to let us and others know about your stay! We are extremely pleased to hear you enjoyed your time with us, and hope to see you again soon. Please feel free to contact us at 1-317-870-7765 with any questions you may have.


H. Patel
Guest Relations Manager
Motel 6

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2013

The staff were very nice. I found this deal on priceline and it was worth. This was one of the best Motel 6's that I have stayed in over the years. This hotel was updated in the best way. It was above my expectation and did match the picture. I enjoyed my peaceful stay.

  • Stayed: June 2013, travelled as a couple
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Thank Sherrie88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiral P, Guest Relations Manager at Motel 6 Indianapolis, responded to this reviewResponded 23 August 2014

Dear Guest,

Thank you so much for taking the time to let us and others know about your stay! We are extremely pleased to hear you enjoyed your time with us, and hope to see you again soon. Please feel free to contact us at 1-317-870-7765 with any questions you may have.


H. Patel
Guest Relations Manager
Motel 6

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2013 via mobile

Awesome place to stay. Newly remodeled. Super friendly staff willing to help you in any way they can. The room was perfect; clean and ready when I got there. You gotta check it out. Your gonna love it.

  • Stayed: June 2013
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Thank Jim O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiral P, Guest Relations Manager at Motel 6 Indianapolis, responded to this reviewResponded 23 August 2014

Dear Guest,

Thank you so much for taking the time to let us and others know about your stay! We are extremely pleased to hear you enjoyed your time with us, and hope to see you again soon. Please feel free to contact us at 1-317-870-7765 with any questions you may have.


H. Patel
Guest Relations Manager
Motel 6

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2013

We spent one night in this hotel and it was acceptable. The price was great ($55). After reading all of the reviews on TripAdvisor, I booked it online.
Pros:
location - everything you might be looking for is very close in terms of restaurants, shopping, lots of other lodging right here as well
price
cleanliness - I'd say it was about a 7 out of 10. Nothing gross, but not totally clean and shiny either.
friendly staff

Cons:
amenities - you don't get anything but a room and tv/wireless. No breakfast (which was clearly stated), there was soap in the bath, but no shampoo, no hair dryer, no iron, etc.

Overall, it was a good place to stay for a night. We would consider returning, but I'd probably shop around a bit too.

  • Stayed: June 2013, travelled with family
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1  Thank MOCamper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiral P, Guest Relations Manager at Motel 6 Indianapolis, responded to this reviewResponded 23 August 2014

Dear Guest:

Thank you for taking the time to tell us about your experience at the Motel 6. Your feedback is very important to us.

At Motel 6, we strive to provide a superior guest experience, and I am sorry yours did not meet expectations.

Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.

We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future.

Sincerely,

H. Patel
Guest Relations Manager
Motel 6

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2013

The staff was friendly, the rooms were modern, yet small. The exhaust fan in the bathroom was very loud. The room was clean but the hall and elevator were dirty and floor in elevator needs to be fixed. Whoever did the renovations didnt do a very good job. You could see where trim and outlets werent measured properly and placed right.

Anything that went on in the hallway could be heard, doors opening and closing, people walking and talking up and down the hallway. Had a difficult time finding exactly where to enter the parking lot because there is a sign on the main road its located on but not the actual entrance to the parking lot.

Definitely not a place i would ever stay again.

  • Stayed: April 2013, travelled on business
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1  Thank MiFireGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiral P, Guest Relations Manager at Motel 6 Indianapolis, responded to this reviewResponded 25 June 2013

Hello,

Thank you for taking the time to tell us about your experience at the Motel 6 Indianapolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Motel 6, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Hiral Patel
Guest Relations
Motel 6
317 870 7765

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Motel 6 Indianapolis

Address: 9140 Michigan Rd, Indianapolis, IN 46268-3144
Region: United States > Indiana > Indianapolis
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #114 of 185 Hotels in Indianapolis
Price Range: £44 - £86 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Indianapolis 2*
Number of rooms: 76
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, 5viajes2012 S.L. and getaroom.com so you can book your Motel 6 Indianapolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Microtel Indianapolis
Indianapolis Microtel

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