I first stayed at this hotel in 2013. They offered an inexpensive rate and I got what I paid for. The room was dirty, the ceiling was peeling away around the window, it was supposed to be a non smoking room but smelled like the opposite. I was told the hotel was sold out and I couldn't change rooms. Thank goodness my asthma is mild. I would have gone elsewhere but it was after midnight when I landed. The bathroom was somewhat clean and no luck getting the sleep number beds to work. After a complaint to the manager was filed, he offered to comp my next stay. Well... Haven't even stayed yet and I'm already displeased. Even trying to book the room has been met with rude and poor customer service from the front desk. You can keep the free room, I'll take my business elsewhere.
- Official Description (provided by the hotel):
- Relax at the “NEWLY RENOVATED” Lexington Hotel Indianapolis Airport, located just a short complimentary shuttle ride from the IND Airport. The newly renovated guest rooms achieve an extraordinary balance of comfort and function with comfortable bedding and complimentary wireless internet access. Ideal for families or VIPs, these newly restyled guest rooms offer the space and amenities you require. ... more less
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- Also Known As:
- Radisson Indianapolis
- Indianapolis Radisson