Although I reserved 2 rooms through their webservice for $97.99 plus tax/night. At checkout, they charged $107.99 plus tax/night. I had a printout of my reservation and showed the clerk, but she said she couldn't reverse it. I asked why they had hiked the price up, she didn't know. I ask, "Can I see a manager?" She says, Ms. E--- is away and left word not to be disturbed! I left my email for her to contact me, but she never did. Then I go to the Holiday Inn website and explain this to "Customer Care" and they never responded.
SO BIG WARNING: these people are liable to charge you more than they agree to in the reservation, and you will be at their mercy. Take my advice, unless you don't care how much they charge you when you check out, stay somewhere else.More
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