I was unfortunate to be given a work assignment in Indianapolis in January and February; however, I was very lucky when I stumbled upon the Residence Inn Northwest.
The hotel was in the process of undergoing renovations and despite a few inconveniences the end results is a much more modern and comfortable hotel. The staff were welcoming and nice but one staff member stood out to me for their outstanding service. I travel for my job and have become accustom to the run of the mill service; however, I also have developed an eye for outstanding service.
The evening front desk staff member, Shelly was amazing. She remembered me by name and I watched as see greeted guest by their names as they returned from their work day. During the evening social, she not only managed to run the front desk efficiently, but also participate in assisting guest during the social. We had sever snow storms and Shelly was there, sometimes staying at the hotel to ensure the guest were provided with the level of service they expect from a Marriott property. I can only say, if I have to work in Indianapolis again ... I would make the Residence Inn Northwest my home away from home. If you get a chance to stay at this Residence Inn ~ Please tell Shelly hello from the Road Warrior. Thanks for all the hospitality.
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Expedia, Ebookers, Evoline ltd, HotelsClick, 5viajes2012 S.L. and Cancelon so you can book your Residence Inn Indianapolis Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Residence Inn Indianapolis
- Indianapolis Residence Inn