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“The best hotel in Indianapolis”
Review of The Alexander

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The Alexander
Ranked #7 of 182 Hotels in Indianapolis
Certificate of Excellence
GreenLeadersSilver level
Monticello, Indiana
1 review
“The best hotel in Indianapolis”
Reviewed 28 January 2014 via mobile

My husband and I came to Indy for our anniversary and stayed at the Alexander. Kevin made our check in absolutely amazing and very personal. He made us feel at home and very welcome at the hotel. Tyler was also amazing and very personable. It was snowing and cold the weekend we came to the hotel. Tyler went out of his way to arrange for us to be taken to Scotty's Brewhouse before we went to the pacer's game. Your staff is totally amazing. We enjoyed Platt 99 also. The staff there was very friendly and knowledgable.

Stayed January 2014, travelled as a couple
Helpful?
Thank Christy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Guest Relations Manager at The Alexander, responded to this review, 1 February 2014
Christy R.,

What a review! Thank you so much for visiting us for such a special occasion. I'm glad that Kevin and Tyler were able to help create a memorable experience for you and your husband. Hopefully next year it will not be so cold for your Anniversary and we can still escort you around town in style! Thanks again, and keep that flame burning!

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel
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2,653 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (161)
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English first
Indianapolis, Indiana
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 26 January 2014

This was a celebratory stay and from the time we arrived until the time we left we had an awesome time! But Jessica was truly what made it so special! I had just passed an exam that took me 14 months of studying to do, and to say the least, I was a bit excited when I arrived to begin celebrating. Jessica greeted us and helped with our check-in. She later saw us going to Platt 99 and provided us with complimentary drink tickets (as guests if the hotel). We talked with her quite a bit and learned more about her and how grateful she was working at The Alexander "a beautiful hotel" as she described it and I absolutely agree! The biggest surprise was what she sent to our room the following day (after providing us a late check out)....A bottle of wine and mixed cheese plate for us to enjoy during our final hours here! The note that came with it was the nicest "Thank You for Your Business" note I've ever read! The Alexander has a very special employee with Jessica. They are who should be grateful...She is a beautiful soul! We will definitely be back here and will tell everyone to stay here. What a great treat it's been. Thank you The Alexander Hotel and mostly, thank you Jessica!

Room Tip: Stay here when looking for a place to stay in downtown Indy! The best of the best!
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swattsvideo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Guest Relations Manager at The Alexander, responded to this review, 1 February 2014
swattsvideo,

It was such a pleasure to read your 5 star review on Trip Advisor. Thank you so much for choosing The Alexander to celebrate your great accomplishment! Congratulations again! I'm so happy that Jess made a lasting impression on you with her excellent service. It is so great to read inspiring comments like yours to share with our staff. Thanks again, and we hope to see you again soon.

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis
1 review
Reviewed 25 January 2014

A gorgeous, comfy, and business friendly hotel. Would highly recommend it to anyone going to Indy. Rooms were awesome. Food was top-notch. Drinks were crafted as well as in any top bar in any city. The rooms were beautifully designed and extraordinarily comfortable. The only downside is that it's further from downtown than a few of the other high end Indy hotels.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Allen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Guest Relations Manager at The Alexander, responded to this review, 1 February 2014
Allen S.,

Thank you so much for reviewing your stay with us on Trip Advisor. I'm glad you were able to come check us out for your business trip to Indy. We are a little off of the main drag of downtown, but still just a short cab ride or walk for most places. We will be building up this area more in the future so please come back and enjoy the crafted drinks and comfy hotel again sometime soon!

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis
1 review
Reviewed 24 January 2014

The Alexander is not just a hotel, it's an experience! The rooms are top notch with fabulous decor and the most comfortable bed I've ever slept in. The hotel staff are above average - kind, helpful, and they are everywhere so you can always find someone when you need them - even when you need to check in late at night. The food is top notch and there are lots of tasty and healthy options. The best part - there is unique and local art everywhere! Every floor of the hotel, every hallway, even in the bar. Indy is lucky to have The Alexander.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Bekah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Guest Relations Manager at The Alexander, responded to this review, 25 January 2014
Bekah H,

Thank you so much for your raving 5 star review! We were lucky to have you as a guest for your business trip to Indy. We love hearing when our guests can really get a chance to check out all of the artwork and appreciate the design of the hotel. We are definitely "unique" and we plan to keep that great service experience going for 2014. Thanks again, and we look forward to having you back.

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grapevine, Texas
Level 5 Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 21 January 2014

Talk about a surprise in downtown Indy! I checked into this hotel today for a business meeting tomorrow and was blown away at how cool it really is. The website is great, but it does not give you the full sense of what this hotel is really all about. Great service at the front desk, great service in Plat 99 the lobby bar... great service all around. I live in NYC and am used to hotels that work hard to re-imagine who they are.... this hotel has done it.

Room Tip: I stayed on the 3rd floor, but I bet a higher floor would provide a better view.
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NYCWebDude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Guest Relations Manager at The Alexander, responded to this review, 23 January 2014
NYCWebDude,

Thank you so much for visiting us for your business meeting in Indianapolis! We greatly appreciate your taking the time to write about your experience at the hotel. I was so glad to read that you found the hotel to be even more impressive once actually here! I hope you enjoyed the rest of your stay and we look forward to having you back.

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
1 review
Reviewed 21 January 2014

Really enjoyed my stay at The Alexander. Beautiful rooms, artwork was great and the service was top notch. The bar was very unique and had a great selection of cocktails. I highly recommend this hotel.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Craig F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Guest Relations Manager at The Alexander, responded to this review, 23 January 2014
Craig F,

Thank you so much for your great 5 star review of The Alexander. I am glad to hear that your stay was "top notch". We certainly pride ourselves on service and being unique in regards to the ambiance and food and beverage options. I'm happy to hear that you enjoyed the bar and our staff. Thank again, come back and see us!

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis
1 review
Reviewed 21 January 2014

The Alexander was pretty unique from the moment you check in. Interesting lobby, and very modern rooms - liked the use of key card to turn on lights. Comfortable rooms, although shower pressure lower than I would have liked. Room prices vary greatly by night, but we stayed on weekend when there was no Colts game, so thought was very good value. Location is good, although it was cold and snowy the night we were there and it was a little bit too far from downtown restaraunts to walk, but on a nice day, it wouldn't be a bad walk.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank David O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Guest Relations Manager at The Alexander, responded to this review, 25 January 2014
David O,

Thank you so much for coming to visit us! I greatly appreciate you taking the time to write about your experience. The Alexander was designed with the purpose to be a unique and inspiring hotel for our guests. I'm glad that you enjoyed the energy efficient lighting system we have and the modern design of the rooms. I do apologize for the issue with the water pressure. Please feel free to contact me directly so we can ensure we get this fixed for the future. Thanks again, and we look forward to seeing you back!

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel
317-624-8224
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Alexander

Property: The Alexander
Address: 333 S Delaware St, Indianapolis, IN 46204-3747
Phone Number:
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #7 of 182 Hotels in Indianapolis
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Alexander 4*
Number of rooms: 209
Official Description (provided by the hotel):
The Alexander, managed by Dolce Hotels, blends design with function in this unique urban hotel. One aspect that sets The Alexander apart from other hotels is its Art Program, curated by the Indianapolis Museum of Art, including 12 artworks created for the hotel by individual artists and a total of 40 works of art displayed in the hotel’s public spaces.Located in the vibrant CityWay neighborhood in downtown Indianapolis, The Alexander is within walking distance of corporations such as Eli Lilly, Rolls Royce, WellPoint and Indiana Farm Bureau. Catch a Colts game at Lucas Oil Stadium, a Pacer’s game or concert at Banker’s Life Fieldhouse, attend a conference at the Indianapolis Convention Center, visit the zoo at White River State Park or head to Monument Circle for a performance by the Indianapolis Symphony Orchestra. ... more   less 
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