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“Fantastic”
Review of The Alexander

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The Alexander
Ranked #5 of 185 Hotels in Indianapolis
Certificate of Excellence
GreenLeadersSilver level
Reviewed 28 April 2014

Great location. The staff is friendly and the space is well designed. Our suite was larger than my first home. The balcony was a nice touch.

Pros: Hotel feels very high end for a reasonable cost.


Cons: The thermostat only went to 68 so for hot blooded open a window. (I am really stretching to find a con here.)

  • Stayed: April 2014, travelled with friends
    • Value
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Review collected in partnership with this hotel
Thank Benjamin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Guest Relations Manager at The Alexander, responded to this reviewResponded 20 May 2014

Benjamin W.,

Thank you for taking the time to write a 5 star review on TripAdvisor. It is certainly our goal to provide you with excellent customer service. I do apologize for the thermostat in the room as this is not typical. If you could reach out to me and provide your room number and further details of your stay, I would be happy to get this taken care of for future guests. We hope to see you again!

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel
michelle.dollens@dolce.com

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2,567 - 2,573 of 2,840 reviews

Reviewed 28 April 2014

From the artwork, the hotel design, the great staff and guest rooms, this hotel is a terrific find. I had the option to stay closer to the convention center in the big box chain hotels but chose this independent property instead. Nicely located - close to the center of town but far enough away to avoid the tourist traffic. Two stand-outs - from check in to check out, the staff were super-helpful and friendly. The guest-rooms were complete, with small touches (like good reading lights near bed) that other hotel chains should copy. Full kitchen equipment. Top shelf coffee for machine. I made reservations for two associates and they share my high opinion of this hotel. Kudos to the staff and management.

Room Tip: 5th (top) floor great view, especially if you are in odd numbers, facing front of hotel. Saw wedding...
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  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank Brian12154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Guest Relations Manager at The Alexander, responded to this reviewResponded 20 May 2014

Brian12154,

Thank you so much for choosing The Alexander during your visit to Indianapolis. We understand that you have many choices when traveling and it is that type of loyalty that will keep our brand successful. It was great to read that you enjoyed the reading lights and the view from your room. Bonus! Wedding! Thank you for bringing business to The Alexander, we hope to see you again soon.

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel

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Reviewed 28 April 2014 via mobile

This is a brand new hotel with a modern theme. Very interesting art work throughout the hotel. The room was comfortable and clean with very nice amenities. The rooms had wood-like flooring with rugs or carpet in key areas for comfort. The restaurant and bar seemed pretty popular as it was crowded when we arrived on a Saturday night. The location is good, not great. It was on the South fringe of downtown. A bit of a walk for most downtown activities, except for the Pacers. Banker's Life Field House was a short walk. Lucas Oil Stadium wasn't that far either. Parking is at a premium ($29 for valet, $25 for self-park). Free street parking is available on the weekends if you're timing is good and there are no events. Overall, this is a great hotel, especially if you can book it through a 3rd party website at a discount, or get it at a convention rate. It would be a bit expensive otherwise.

Stayed: April 2014, travelled as a couple
Thank Jim46012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Guest Relations Manager at The Alexander, responded to this reviewResponded 20 May 2014

Jim46012,

Thank you so much for taking the time to write a review on Trip Advisor. We love to hear that people enjoyed the overall decor, especially the carpet touches in the room. That is something that we added after opening from our guests feedback. As far as the rate, feel free to try our weekend discounts and also Indiana Residents rate. We have some great deals depending on the events that are going on in the downtown area. Thank you again, and we hope to see you back soon!

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel

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A TripAdvisor Member
1
Reviewed 28 April 2014

Check in was exceptional, room was great, great bar -- front desk people wonderful. The average rating is to due to their pet policy - they are a pet friendly hotel but don't require owners to leave cell number -- therefore barking dog next time until 3am was a terrible terrible nuisance. Due to this we rate it average and will check out all hotel policies on pet policy in the future.

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Guest Relations Manager at The Alexander, responded to this reviewResponded 14 May 2014

Thank you so much for your review. It was great tor read that you enjoyed the staff and bar service at the hotel. I do however, sincerely apologize for the disturbance that you encountered with the pet in a room near you. We do require that our guests leave a phone number to contact them, and I am researching why this was not addressed in this case. I can assure you this is not typical of our service, and I do hope you give us another chance to show you great experience with us at The Alexander. Please feel free to contact me directly to discuss. I would be happy to speak with you further about your stay.

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel
317-624-8224

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Reviewed 28 April 2014

Hotel was very inviting with a very accommodating staff, I recommend this hotel if visiting the downtown Indianapolis area. Dinning experience was a little to fancy formy tast, it would be more enjoyable if there was some more commonfood on the dining menu.

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank George F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Guest Relations Manager at The Alexander, responded to this reviewResponded 14 May 2014

George F.,

Thank you for taking the time to write a review on Trip Advisor. I am very happy to hear that you enjoyed your stay and that the staff was accommodating for your needs. We have just revamped our in-room dining menus and Plat 99 menus so hopefully when you return, we will have some better options for you. Look forward to having you back.

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel

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Reviewed 21 April 2014

If you're into art (I mean installations and framed pieces throughout the hotel, even the parking garage had Banksy style art graffiti), then you'll love The Alexander. The touches in the room were modern and had every amenity we could think of without even having to ask for it. The view was beautiful and my fiance' and I LOVED the shower! Tyler was amazing to work with, he really went above and beyond to make sure our anniversary was a memorable one. If for no other reason than to work with him again, we'll definitely be back. Thanks for a memorable stay and a highlight to our anniversary weekend!

-(The Future) Dorseys

Room Tip: The corner rooms are the best ones, but they all have a nice view.
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  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Dominic D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Guest Relations Manager at The Alexander, responded to this reviewResponded 23 April 2014

Dominic D.,

Congratulations on your engagement and thank you for choosing The Alexander to celebrate your Anniversary. We always appreciate a fellow art enthusiast as art is certainly in our DNA and is a big part of our culture here. I'm glad that Tyler was helpful in making your experience great. If you are still looking for a place to get married, we have some great photos online of what we offer. Feel free to check it out and let us know if you have any questions.

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel

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Reviewed 21 April 2014 via mobile

We stayed for an expo located in lucas oil stadium, 4 block walking only. Great rooms . Very modern and very clean. Breaksfast buffet with a big selection of plates. For dining I recomend the bluebeard restaurant , just a 10 min walk from the alexander and you're in one of the best restaurants in indi.

Stayed: April 2014, travelled on business
1  Thank npuente
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Guest Relations Manager at The Alexander, responded to this reviewResponded 23 April 2014

npuente,

Thank you so much for staying with us and for a great 5 Star review on TripAdvisor. We understand that you have many choices of hotels when traveling to Indy, and we appreciate you choosing The Alexander for your expo. I am glad to see that you were able to get out and explore the Fountain Square area as well which is just a short distance from us. It is such a great area of downtown. Thanks again, and we hope to see you back!

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Alexander

Address: 333 S Delaware St, Indianapolis, IN 46204-3747
Phone Number:
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #5 of 185 Hotels in Indianapolis
Price Range: £101 - £376 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Alexander 4*
Number of rooms: 209
Official Description (provided by the hotel):
The Alexander, managed by Dolce Hotels, blends design with function in this unique urban hotel. One aspect that sets The Alexander apart from other hotels is its Art Program, curated by the Indianapolis Museum of Art, including 12 artworks created for the hotel by individual artists and a total of 40 works of art displayed in the hotel’s public spaces.Located in the vibrant CityWay neighborhood in downtown Indianapolis, The Alexander is within walking distance of corporations such as Eli Lilly, Rolls Royce, WellPoint and Indiana Farm Bureau. Catch a Colts game at Lucas Oil Stadium, a Pacer’s game or concert at Banker’s Life Fieldhouse, attend a conference at the Indianapolis Convention Center, visit the zoo at White River State Park or head to Monument Circle for a performance by the Indianapolis Symphony Orchestra. ... more   less 
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