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“Undesirable location”
Review of The Alexander

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The Alexander
Ranked #7 of 180 Hotels in Indianapolis
Certificate of Excellence
GreenLeadersSilver level
Portland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Undesirable location”
Reviewed 28 May 2014

The hotel was nice enough, though overpriced for a one-night stay. The location is not good - far from the best that Indianapolis has to offer. I would go for a place closer to the Convention Center. Service was good, beds were good and the bar was nice. Restaurant was closed the night we were there. Also it seemed like no one was there but we got a room as far from the elevator as possible with a bad view - for $160 per night?

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank PFlyer F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Guest Relations Manager at The Alexander, responded to this review, 3 June 2014
PFlyer F,

Thank you for choosing The Alexander for your visit to Indianapolis. I am glad to hear that you enjoyed the hotel room and the service you received. I do apologize that your room was placed further down the hall. We will certainly take that more into account when we are not fully committed. The restaurant downstairs is closed on Sundays. They are managed separately from the hotel, but I will pass along to the General Manager your comments. Please feel free to contact me directly if you would like to speak further about your stay.

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel
michelle.dollens@dolce.com
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Rating summary
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  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (158)
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Manhattan, New York, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 27 May 2014

The Alexander is by far one of the most sophisticated hotels in the Indianapolis area. We have always been treated with the highest standard of hospitality. The food is also amazing there too! The decor is beautiful and the staff is wonderful. I love staying here and would stay here every single time!

  • Stayed January 2014, travelled as a couple
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Helpful?
1 Thank Melanie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Guest Relations Manager at The Alexander, responded to this review, 3 June 2014
Melanie D.,

Thank you so much for staying with us. We certainly appreciate your comments about the service and the great food that we offer. Looking forward to seeing you again in the future.

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2014

The Alexander has some really unique spaces and an absolutely stunning staff. You will not find better or more friendly service anywhere. The meeting spaces are amazing and the technology is first rate and up to date. Their art collection is also quite impressive and interesting.

  • Stayed May 2014, travelled on business
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Review collected in partnership with this hotel

Helpful?
1 Thank Adam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Guest Relations Manager at The Alexander, responded to this review, 2 June 2014
Adam K,

Thank you so much for staying with us and writing a review on Trip Advisor about your experience. We certainly appreciate your comments about the artwork and the friendly service you received during your visit. We look forward to seeing you again in the future.

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Navi Mumbai, India
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 May 2014

Superb experience in my week stay at this beautiful hotel. Great location, lovely staff, modern and spacious room, personalized service........highly recommended. Restaurants are nice and breakfast was delicious....

Room Tip: Room facing Lilly
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  • Stayed May 2014, travelled on business
    • Value
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Helpful?
2 Thank MadhuPrabhat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Guest Relations Manager at The Alexander, responded to this review, 26 May 2014
MadhuPrabhat,

We were certainly happy to have you as a guest for your week visit to Indianapolis. I am glad to hear that you enjoyed the personalized service, restaurants, and the quality of your room. Next time you are in town on business, we hope you think of us first!

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wall Township, New Jersey
1 review
Reviewed 22 May 2014

The Alexander Hotel is a home away from home - from the friendly staff, to the gorgeous rooms, and the amazing food, everything was done perfectly! I would come back to Indianapolis just to come back to the Alexander! Highly recommend checking out Plat 99 and taking the Lucas Oil Stadium tour right down the street.

  • Stayed May 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
Thank Nicole A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Guest Relations Manager at The Alexander, responded to this review, 26 May 2014
Nicole A.,

What a compliment! Thank you so much for coming to visit us. It is so exciting to hear that you would come back just to stay with us. It is our goal to ensure that each and every one of our guests receives a high level of service in a comfortable, clean, and inspiring environment. Sounds like we definitely made an impact on your visit. We look forward to seeing you again in the future.

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 May 2014

Staff was great, food was excellent and hotel locale, being in Center City was great. Walking distance to a lot of the attractions Indianapolis has. Hotel itself very clean and attractive with all the expected amenities. Will be back with friends for football season. Business meeting area was nice and an efficient use of space, with all the technology needed in today's business world. I highly reccomend The Alexander for business, or as a quick getaway to a lovely area.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Guest Relations Manager at The Alexander, responded to this review, 26 May 2014
John H.,

I am so delighted to hear that you enjoyed the friendliness of the staff and location of the hotel. Football season won't come soon enough! Always a great time to be in the downtown area. We certainly appreciate your feedback and we will see you this coming fall!

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis
1 review
Reviewed 18 May 2014

A fantastic and beautiful contemporary gem of a hotel with excellent friendly staff. The restaurants and bars are particularly fun with excellent healthy choices. The wine list may be limited but full of great options.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Guest Relations Manager at The Alexander, responded to this review, 26 May 2014
Robert M.,

Thank you so much for staying with us. I am glad to hear that you enjoyed your stay and the contemporary feel of the hotel. We look forward to serving you again in the future.

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Alexander

Property: The Alexander
Address: 333 S Delaware St, Indianapolis, IN 46204-3747
Phone Number:
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #7 of 180 Hotels in Indianapolis
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Alexander 4*
Number of rooms: 209
Official Description (provided by the hotel):
The Alexander, managed by Dolce Hotels, blends design with function in this unique urban hotel. One aspect that sets The Alexander apart from other hotels is its Art Program, curated by the Indianapolis Museum of Art, including 12 artworks created for the hotel by individual artists and a total of 40 works of art displayed in the hotel’s public spaces.Located in the vibrant CityWay neighborhood in downtown Indianapolis, The Alexander is within walking distance of corporations such as Eli Lilly, Rolls Royce, WellPoint and Indiana Farm Bureau. Catch a Colts game at Lucas Oil Stadium, a Pacer’s game or concert at Banker’s Life Fieldhouse, attend a conference at the Indianapolis Convention Center, visit the zoo at White River State Park or head to Monument Circle for a performance by the Indianapolis Symphony Orchestra. ... more   less 
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