We were very excited about staying at the Conrad. Valet service did a great job directing us. The front desk quickly confirmed our reservation and gave us the key to our room. Once we arrived in a room, we were hustling to make a wedding. We quickly noticed that their was no soap, shampoo, etc. in the room. We notified the hotel that we quickly needed soap. After 10 minutes, we had to call again. The soap, shampoo, etc. did not arrive for 15 minutes. Then we called down to get our car ready from the valet. We were told the car would be waiting for us. When we arrive at the valet, the car was not there. We had to wait another 10 minutes for the car and we had to rush to make the wedding. Normally I don't complian. From the Conrad, we paid for great service, which wasn't delivered. Unfortunately, we were very disappointed.
- Official Description (provided by the hotel):
- Welcome to the Conrad Indianapolis Luxury Hotel.The Conrad Indianapolis hotel in downtown Indianapolis is a destination that connects you with an innovative guest experience unmatched by other Indianapolis hotels. Located at the most prominent intersection in Indianapolis, a skybridge provides an uninterrupted path from our Indianapolis luxury hotel's ballroom and meeting rooms to the Artsgarden, Circle Centre Mall and the Indiana Convention Center. Our 23-story tower boasts 241 guest rooms, 15,000 square feet of state-of-the-art meeting space, a rejuvenating wellness center with a state-of-the-art fitness centre and pool, and two entrancing restaurants. Fine dining options at our luxury hotel in Indianapolis include The Capital Grille, with outstanding culinary delights served in an intimate dining experience, and Tastings, a wine bar experience that uses progressive wine technology for guests to enjoy wines by the taste, glass or bottle. ... more less
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- Also Known As:
- Conrad Indianapolis Hotel Indianapolis
- Indianapolis Conrad