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“Refreshing - They Know how to treat you right” 5 of 5 bubbles
Review of Conrad Indianapolis

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Conrad Indianapolis
Ranked #3 of 178 Hotels in Indianapolis
Certificate of Excellence
Vincennes, United States
Level Contributor
4 reviews
3 hotel reviews
“Refreshing - They Know how to treat you right”
5 of 5 bubbles Reviewed 5 March 2014

From the concierge, to the manager to the parking attendants this hotel is top shelf. You are treated with respect and courtesy. I feel safe and secure and would recommend this hotel for business and family stays alike.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Yvette K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
conradindy, General Manager at Conrad Indianapolis, responded to this review, 26 March 2014
Thank you for your kind words, Yvette. I am honored to hear that our team members made your stay with us so memorable.

We hope to welcome you back to Conrad Indianapolis very soon!

Sincerely,

Greg Tinsley
General Manager
Greg.tinsley@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,337 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (153)
Date | Rating
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English first
London, United Kingdom
Level Contributor
84 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 4 March 2014 via mobile

Great hotel in a superb location. Even in bad weather you can get about easily here. Close to everything.

Rooms big and spacious, bathrooms well designed. Love the aromatherapy associates products. Bed very comfortable, bedding to die for!

Front desk staff helpful, concierge amazing, nothing too much trouble here. Breakfast in the capital grille was great too, they even did me a take out box when I realised my flight left earlier than I thought so I had to run out of breakfast before I had finished it!

Can't fault this hotel, this is a Conrad at its best.

Stayed March 2014, travelled as a couple
Helpful?
Thank cc1047
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
conradindy, General Manager at Conrad Indianapolis, responded to this review, 19 March 2014
Thank you for taking the time to write a review. I am happy to hear that our location, amenities and team members helped to exceed your expectations while you were in town.

Please let me know the next time you are in Indianapolis. I look forward to welcoming you back to the Conrad!

Sincerely,
Greg Tinsley
Greg.Tinsley@Conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greenwood
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 March 2014 via mobile

My husband & I have stayed here several times & most recently for a lil Saturday night getaway. We now love in the Indy area but it's still nice to get a sitter & stay somewhere posh & get room service anytime of day or night. :) love the comfy beds & all the amenities along w/ the awesome wine bar tastings downstairs. Will definitely be back. We are hilton diamond members but get vibe that staff treats everyone like they are bc do awesome. :)

Stayed January 2014, travelled as a couple
Helpful?
Thank Lizzylovesfoodlots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
conradindy, General Manager at Conrad Indianapolis, responded to this review, 19 March 2014
Thank you for your review, Lizzy! I am happy to hear that our team members were such a large part of your memorable experience with us.

I look forward to welcoming you and your husband back to the Conrad!

Sincerely,
Greg Tinsley
Greg.Tinsley@Conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Louisville, Kentucky
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 2 March 2014

Great downtown location. Service at all levels was excellent. Our room was clean, comfortable and quiet. Bathroom was clean and contemporary with quality toiletries provided. Would definitely visit again. Valet parking is mandatory ($35) additional charge.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank isa2win
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
conradindy, General Manager at Conrad Indianapolis, responded to this review, 26 March 2014
Thank you for your feedback. I am excited to hear that you enjoyed your recent stay with us.

Please feel free to reach out the next time you head to Indianapolis. We hope to make the Conrad your home away from home here in the Circle City!

Sincerely,

Greg Tinsley
greg.tinsley@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 1 March 2014 via mobile

I stayed at this hotel for 3 nights whilst attending an expo at the convention centre. Being a cynical Brit I often think that staff don't really care if I "have a nice day" or "make an awesome dinner choice". Well, at the Conrad Hilton I actually think that they do care and this shows through. The customer service throughout the hotel is good, the rooms are very comfortable and the swimming pool is great. But best of all the Capital Grill is excellent. The food is very well prepared and the service is of a generally high quality. Even when the restaurant is packed out the servers manage to take care of all the customers in an unobtrusive and professional manner. All round a very nice experience and I will hopefully return next year.

Stayed February 2014, travelled on business
Helpful?
Thank Alistair H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
conradindy, General Manager at Conrad Indianapolis, responded to this review, 26 March 2014
Thank you for your review! I am elated to hear that our customer service truly exceeded your expectations.

Please feel free you to reach out to me the next time head to town. I look forward to welcoming you back to Conrad Indianapolis!

Sincerely,

Greg Tinsley
greg.tinsley@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greenfield, United States
1 review
5 of 5 bubbles Reviewed 1 March 2014

I'm a photographer and the bride wanted gorgeous pictures of herself getting ready before the wedding. So, we chose the Conrad because of the beautifully decorated rooms and luxury exuded there. The images are amazing! The hotel staff were extremely helpful and we had a wonderful time.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Audrey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
conradindy, General Manager at Conrad Indianapolis, responded to this review, 19 March 2014
Thank you for your review, Audrey. We take great pride in the service of our staff and I am excited to hear that they played such a large part the bride’s special day.

We look forward to welcoming you back!

Sincerely,
Greg Tinsley
Greg.Tinsley@Conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 28 February 2014

We worked with the Conrad on booking rooms for our out of town guests for our wedding on Valentine's Day. It was a wonderful, easy very accommodating experience and we have only positive things to say. The rooms were top notch, very clean and the staff went out of their way to assist us in all ways. We also stayed our honeymoon night at the Conrad and we had a wonderful suite in which they had chilled champagne and chocolate covered strawberries waiting for us. The location was perfect for us and very easy for our guests to find, park and get around. Our guests were able to shop at the Circle Center Mall and get around even though the weather was terrible that day. Our officiant travels all around the country and he told us that the Conrad was one of the nicest places he has had the privilege of staying. It was a great all around experience and the Conrad made this part of the wedding planning very simple and stress free!

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KristinF1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
conradindy, General Manager at Conrad Indianapolis, responded to this review, 19 March 2014
Thank you for your wonderful feedback, Kristin. I am truly honored to hear that you were able to spend your special day with us!

We look forward to welcoming you back to the Conrad!

Sincerely,
Greg Tinsley
Greg.Tinsley@Conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Conrad Indianapolis

Property: Conrad Indianapolis
Address: 50 W Washington St, Indianapolis, IN 46204-3402
Phone Number:
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Indianapolis
#1 Romantic Hotel in Indianapolis
#2 Family Hotel in Indianapolis
#3 Business Hotel in Indianapolis
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Conrad Indianapolis 4.5*
Number of rooms: 243
Official Description (provided by the hotel):
Welcome to the Conrad Indianapolis Luxury Hotel.The Conrad Indianapolis hotel in downtown Indianapolis is a destination that connects you with an innovative guest experience unmatched by other Indianapolis hotels. Located at the most prominent intersection in Indianapolis, a skybridge provides an uninterrupted path from our Indianapolis luxury hotel's ballroom and meeting rooms to the Artsgarden, Circle Centre Mall and the Indiana Convention Center. Our 23-story tower boasts 241 guest rooms, 15,000 square feet of state-of-the-art meeting space, a rejuvenating wellness center with a state-of-the-art fitness centre and pool, and two entrancing restaurants. Fine dining options at our luxury hotel in Indianapolis include The Capital Grille, with outstanding culinary delights served in an intimate dining experience, and Tastings, a wine bar experience that uses progressive wine technology for guests to enjoy wines by the taste, glass or bottle. ... more   less 
Reservation Options:
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Also Known As:
Conrad Indianapolis Hotel Indianapolis
Indianapolis Conrad

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