I travel a lot for business and will only stay at Hilton properties. This is by far one of the nicest places I’ve stayed for business and from a price point perspective, an excellent value. The front desk staff was very friendly; the rooms were quiet, large, and comfortable. As far as location goes you can’t do any better, as everything downtown from this hotel is walking distance.
Just a quick point about this locations customer service. I was in town during the NCAA Sweet 16 games which I’m sure is a huge week for all hotels. My boss who I was supposed to be traveling with cancelled on me the day we were to arrive at this property. Because of the high demand, they had a 24 hour cancellation policy in effect. I spoke via phone with Mr. Hilliard the General Manager and explained my situation to him. Although one of my rooms was past the 24 hour period, and subject to the full rate, Mr. Hilliard waived the charge and allowed me to cancel without penalty. Understanding his point of view on trying to keep his hotel 100% full during a prime week for occupancy, I certainly appreciated him doing this for me. Based on just that alone I’ll be staying here the next time I’m in town.
- Official Description (provided by the hotel):
- Welcome home to Homewood Suites by Hilton Indianapolis-Downtown. Discover an all-suite, extended stay Indianapolis hotel with all the comforts of home and the attractions of Indianapolis city center only minutes from your doorstep. Within three blocks of Lucas Oil Stadium - home of the NFL Colts - this central Indianapolis hotel is only 15 minutes from Indianapolis International (IND) Airport. Your hot full breakfast is included every day. Enjoy the complimentary evening social* available Monday through Thursday, and stock your suite's kitchen with favorites from the Homewood Suites by Hilton Indianapolis-Downtown snack shop. Work smart in your suite, or in our snug lodge area with WiFi access included throughout this Indianapolis hotel. ... more less
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- Also Known As:
- Homewood Suites Indianapolis - Downtown Hotel Indianapolis
- Homewood Indianapolis
- Indianapolis Homewood Suites