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“Very nice place”

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Homewood Suites by Hilton Indianapolis Northwest
Ranked #30 of 188 Hotels in Indianapolis
Certificate of Excellence
GreenLeadersSilver level
Reviewed 3 August 2014 via mobile

Stayed here from July 29 and left August 2. Service was great...room was great...breakfast was wonderful...dinner was good. The only 2 complaints I have is 1. The chlorine in the pool was way too much to the point where it took your breath away when you walked in. Sitting there watching the kids was bad because when you walked out you literally lost your sense of smell. All you could smell was chlorine. The kids' eyes were beet red...had to go buy eye drops for the burning. We did complain to the hotel staff and it seemed fixed for a day and a half. 2. For a place to claim it has COMPLIMENTARY WIFI, my parents got charged $5. Yes I know it's only $5 but don't advertise complimentary if you're going G to charge for it.

  • Stayed: July 2014
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1  Thank Lori G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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304 - 310 of 454 reviews

Reviewed 1 August 2014

Room accommodations met the standards we have come to expect with Homewood Suites, but items often were empty during meal service and were slow to be refilled. Several items ran out before service ended at multiple dinner services. Stay for the room, not the complimentary food!

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Timothy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

Great hotel. Very comfy. Very clean. Great free breakfast. Loved it! Def stay again on our way through. We are a large family - mom, dad, 4 kids...and fit comfortably in our suite! GREAT value too! Loved the stove top and full sized fridge. Room setup with 2 tv's, pull out couch, large bathroom was a pleasure!

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
2  Thank Eleni D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2014

Hotel was clean, quiet and service was great. I am a business traveler 100% of the time and am very particular about my hotel stays. The food service was very good for the manager's evening meal and breakfast. I will return to this one!

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
2  Thank Patricia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014

A great room with a separate and full kitchen, bedroom with a bedroom door, full living room, two tvs. This is the only place I have ever stayed at that not only had free hot breakfast, but free hot dinner from 5-7 as well. Great place to stay.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Jeffrey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2014

The facility off of I-465 in northwest Indianapolis was excellent. The staff was very helpful and the facility itself was number one. I stayed at a Homewood Suites last month in Louisville, KY and received the same quality. It will be pretty difficult to return to another chain after having received such great quality for the bucks. I just want to encourage Homewood Suites to continue to do what you are doing. You have won me over and I look forward to future stays with you!

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2014

The clerk on duty when we checked in gave us wrong info on Holiday housekeeping.. Also, the day and night clerks gave us wrong info on breakfast, consequently we missed breakfast and had to go to Crackle Barrel....We move to the Embassy Suites the next day... Not satisfied with the handling of the whole situation!!! Commode was filthy, AC units were covered with crud and carpets all over were extremely dirty!!!!

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Joediaz911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rodneybarta, General Manager at Homewood Suites by Hilton Indianapolis Northwest, responded to this reviewResponded 15 July 2014

Thank you for sharing your recent experience regarding your stay. We certainly understand the frustration this caused and have shared your comments with our team. Your feedback will help us focus on and work to improve our services to eliminate situations like this from happening in the future. Due to this oversight, I have refunded your money. We truly appreciate your business and hope you will give us additional opportunities to serve your lodging needs.

Regards,
Rodney Barta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Indianapolis Northwest

Address: 4140 W 94th St, Indianapolis, IN 46268-1198
Phone Number:
Region: United States > Indiana > Indianapolis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Indianapolis
#17 Family Hotel in Indianapolis
#20 Business Hotel in Indianapolis
Price Range: £87 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Indianapolis Northwest 3*
Number of rooms: 82
Reservation Options:
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Also Known As:
Homewood Suites Indianapolis Northwest Hotel Indianapolis
Homewood Indianapolis
Indianapolis Homewood Suites

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