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Baymont Inn & Suites Indianapolis Northeast
Ranked #131 of 188 Hotels in Indianapolis
Reviewed 14 January 2014 via mobile

Ruth at the front desk was incredibly accommodating, friendly, and made the process very easy when we checked in. We stayed at this hotel for 2 nights and the rooms were exceptionally clean, comfortable, and the hotel itself is in a great location. The pool was also very modern and clean. We enjoyed our breakfast in the morning of blueberry waffles, sausage and eggs provided by the hotel. I reccomend this comfort inn, and would stay again!

Stayed: January 2014, travelled on business
1  Thank courtneykbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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300 - 306 of 317 reviews

Reviewed 17 December 2013

My husband and I had a reservation for a king Jacuzzi suite. Upon our arrival, we were told our room did not get cleaned that day and we would be put in another room but it wouldn't be one with a Jacuzzi (which was the entire reason we drove 25 miles out of our way). Needless to say, because the front desk staff did not clean my room, I had to clean it myself. She gave me all of the cleaning supplies and clean bed linen. She did not offer to help at all. We were not charged for the stay, which was the only good thing that came of our visit. We would have went to another hotel if rooms were available, but given there was a home Colts football game, this was our only option. My husband and I stay in Comfort Suites frequently, and this was by far the worst experience EVER. Very disappointing.

  • Stayed: December 2013, travelled as a couple
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Thank Mindy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2013

I must have met Darla too! Very friendly, fast check in, and new bed comforter. The lobby and pool area were nice. Great location next to Mc Donald's, Wal mart! and a liquor store... What more could you ask for? The elevator is an interesting experience with sudden stops and loud noises. Hallways and carpet need updating but the room was nice. Nothing fancy but a clean room and a warm place to sleep.

  • Stayed: October 2013, travelled on business
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Thank georgias944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2013

We stayed here for our trip to visit family and maybe as a Manager in a Gold Reward Choice Hotel I expected more but ... the Night staff was very nice and let us check in before check in time cause we arrived early. The rooms are very basic and bare. Clean from what you can tell. The Door only closes when pulled/pushed shut cause of the carpet. However, the coffee maker still had Filter in it from the guest before. Every time I went to grab coffee downstairs the Coffee was cold, not even lukewarm it was cold. The coffee station dirty. The first day the maid serviced us the second day we did not get serviced till afternoon and than there were 3 people walking in and out our room. The Pool Area was very small and you were on public display for all checking in guests. the breakfast very basic and still cold coffee. Overall the stay was ok even thou I believe the Service Personnel needs to be retrained on Customer Service even what appeared to be the Manager. Paying Customers should not receive an eyerolling when asking to print directions, grant it the printer seemed down but there is better ways to attend to a customer in situations like that.

  • Stayed: June 2013, travelled with family
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1  Thank Kerstin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2013

The best part of this hotel was Darla she is the only reason we didn't walk out. The hotel was clean.The hotel gave you a feeling of cheap. No chair in room. Suite had two TV's one remote. You needed a ticket for breakfast. No TV listing, one bedside table. It made you feel the owner did the very minimum. Unforturnately this was a suites we expected more. The owner is lucky to have the staff he does.

  • Stayed: June 2013, travelled as a couple
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Thank softballfan17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2013

This hotel did the job for us for one night. We chose this location because it is completely non-smoking and accepts pets. The rooms are a very good size and the beds are fairly comfortable. They are somewhat dimly lit and the HVAC is not the best. The coffee maker was very good. The breakfast was wonderful. There was gireat selection however this hotel offered one of the better cups of Comfort Inn coffee that I have had. Overall, while the hotel looks nice on the outside, this definately was not one of the nicer Comfort Inn's that I have stayed at. Other guests remarks about noise on here are absolutely true. It was nice to have a wide variety of restaurants within walking distance
. While I would stay here .

  • Stayed: May 2013
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Thank BILL_ARGY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill A, Manager at Baymont Inn & Suites Indianapolis Northeast, responded to this reviewResponded 19 January 2015

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2012

We stayed at this hotel during thanksgiving because it was close to my in-laws home. First impressions are not bad. Hotel looks nice from the outside, lobby is nice and bright, check in was easy and the staff was pleasant. Our room was adequate, clean, and the beds were comfortable. Besides a missing coffee maker, we were satisfied. Unfortunately that's where it ended. The walls, floors, ceilings are almost non-existent. It was so noisy. Seriously, you hear everything. People walking, talking, televisions, crying babies, shouting children, etc. etc. It drove us crazy. I was so glad I had a sound machine with me to cover some of the noise at night. Even though this hotel looks adequate, don't be fooled. Unless you have a pair if ear plugs handy, it would be best to stay away. It will drive you crazy!

Room Tip: If you have not heeded my warning to not stay here. At least get a room on the second or third floor...
See more room tips
  • Stayed: November 2012, travelled with family
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1  Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Indianapolis Northeast

Address: 5755 N German Church Rd, Indianapolis, IN 46235-8406 (Formerly Comfort Inn & Suites German Church Road)
Phone Number:
Region: United States > Indiana > Indianapolis
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #131 of 188 Hotels in Indianapolis
Price Range: £57 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Indianapolis Northeast 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
5 Minutes from Grand Sports Park! Our Baymont Inn amd Suites is minutes from Downtown Indianapolis Lots of local shopping and restaurants to choose from, our hotel is the perfect starting point to enjoy the nearly endless dining and entertainment options this city has to offer. The Indianapolis Motor Speedway, NCAA Hall of Champions and Bankers Life Fieldhouse Lucas Oil stadium, Childrens museum are easily accessible from our Indianapolis hotel. Our Baymont Inn and Suites hotel is ideal for both corporate and leisure travelers, with great amenities and easy access to downtown businesses, sports and cultural destinations. Complimentary Hot Breakfast, Indoor heated pool. Free WIFI, Business Center, Free incoming and out going faxes, pets allowed for a charge, rollaway available for a charge. ... more   less 
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Also Known As:
Comfort Inn & Suites German Church Road Hotel Indianapolis
Comfort Inn And Suites German Church Road
Comfort Inn Indianapolis
Indianapolis Comfort Inn

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