A month ago, we went to the HIE in Santa Cruz and our stay was outstanding. It will be normal that I am comparing the 2 hotels a bit because of our recent stay in the same chain was so exceptional.
This time, it was not as great.
Yes, the 2 King size beds is awesome. The fridge and microwave are definitely a big plus and we really liked that.
But the room wasn't even close to be as clean as the other HIE. I understand that it's a much older hotel but there was a lot of stain on lamp shades and furniture. The bathroom wasn't as clean as a hotel should be (lot of dusts and stains in corners and in hard to reach spots).
The breakfast was our biggest disappointment. We were there pretty early, maybe an hour after the breakfast started and there was no fruits, the lady said that we ran out of them (we have 2 young kids and wanted fruits for them). We stayed 4 nights and only on our last morning was there bananas.
There was no meat with the eggs (at the other hotel, they were alternating bacon and sausage). There was only one breakfast attendant (on one of the busiest weekend of the year in Indy) so she was overworked and I felt bad asking for so many things (the milk was empty on multiple occasions). The garbage was over filled and it was very unattractive.
Finally, the vending machines were pretty bad. It either wouldn't take my money (because there was money stuck in it) or it would steal our money (BUT the front desk reimbursed us without a problem). The bottled waters were sold out for most of the nights we were there, we were running all over the hotel to try to find bottled water and it wasn't available. To me, that is unacceptable, to not have bottled water available for your guests.
Parking was fantastic. Lots of spots, well lit. Felt very safe.
Paige at the front desk was great. She helped me a lot and was very nice.
I'm sorry to say that we would probably not come back to this hotel, it was on the expensive side for what you get.
- Official Description (provided by the hotel):
- Welcome to the Southeast Indianapolis Holiday Inn Express Flying solo for business? Exploring Indianapolis for vacation? Everyone can enjoy the excellent quality of our service at the Holiday Inn Express Hotel Indianapolis Southeast.Indianapolis, an ideal place for leisure travelers, is the home of the Colts, Indians, and Pacers, and we encourage visitors lodging in Indianapolis, Indiana to catch a game. If you're not a sports fan, you may enjoy visiting the pristine parks and historical monuments surrounding our Indianapolis hotel. Whether you want to study the history of the old prairie at Hoosier Prairie State Nature Preserve or enjoy the downtown night life, our Indianapolis accommodations will keep you close to it all. For the business traveler, our location near downtown Indianapolis keeps you easily connected to businesses around the city. Our choice Indianapolis, Indiana hotel stands on the Indianapolis beltway (I-465) and is conveniently located within 18 miles of four major airports. The hotel property also includes a large conference room and a Business Center for your convenience. Our Indianapolis hotel offers top-quality amenities such as an indoor, heated pool and whirlpool for you to enjoy year-round. Our entire hotel is 100% non smoking, and every room comes with two king beds. No matter how long you're stopping by at the 'Crossroads of America,' our Indianapolis, Indiana hotel will happily accommodate you. ... more less
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- Also Known As:
- Holiday Inn Express Beech Grove-Indianapolis Southeast Hotel Indianapolis
- Indianapolis Holiday Inn