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“Service, location, and amenities 5 star, rooms a bit tired...”

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Embassy Suites by Hilton Indianapolis - Downtown
Ranked #91 of 182 Hotels in Indianapolis
Manchester, NH
Level 4 Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Service, location, and amenities 5 star, rooms a bit tired...”
Reviewed 7 June 2010

I would certainly stay here again. The service was really good, and the amenities were wonderful. They had an amazing gym, with a pool/tub area that was clean and nice. Every morning the hotel opens a large dining hall for breakfast. They have everything there including a cooked to order egg station, which is outstanding! And, to top it all off, it is attached to a shopping mall, which is then attached to several other places, like restaurants. This came in extremely handy considering the weather was a bit touch and go. The lobby was nice, too. The only negative is that the rooms were a little bit tired. That's the only negative! Stay here!

  • Stayed June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CityLover766
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (184)
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English first
Chicago, Illinois
Level 5 Contributor
59 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 3 May 2010

I decided to give this Embassy Suites another chance after a few disappointing stays over the last 3 years. The set up of this place just annoys me. It's difficult to get into off the street. I dislike the parking situation. They do not have a valet so you have to park your own car, take a set of elevators down and then an escalator up to check in. Once checked it you take another elevator to the room. The staff is friendly but it doesn't compensate for the odd set up of this building. I think it's an architectural nightmare. The rooms have been updated slightly with some new fixtures and mirrors in the bathroom. My bathtub had a nice crack in it. The bed was ok. I stayed the previous night at the Hilton Garden Inn on the northwest side of the city which had an amazing bed which probably clouded my judgment.

  • Stayed April 2010, travelled on business
    • Value
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Helpful?
1 Thank LizzChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas Texas
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 April 2010

This hotel is excellent to stay in while on business in Indianapolis. The location is perfect, its connected to a major downtown mall. And its right above an off-track betting site for all those gamblers out there. The pools great, the spa is great, and the hotel staff is very very helpful. Rooms are very clean and the mattresses are perfect. Will stay again !

  • Stayed April 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cracker115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Juan
1 review
Reviewed 18 April 2010

I was in Indianapolis for the first time and the services at the Embassy Suites made my stay more pleasant. They had computers available with printing services for those who couldn't bring a laptop. Internet connection was included at no charge. Complete breakfast included with cook-to-order omeletts among cereal (hot and cold), bread, fruit, yogourt, pancakes, bacon, sausage and more. happy hour from 5:30 to 7:30 with complimentary drinks including wines and other alcoholic beverages. The room service maintained the room clean and prepared with a selection of coffe and tea. Also the rooms have a microwave oven and a small refrigerator. On top of all, serurity boxes available at front desk at no cost. I had to study a lot for my workshop and the facilities provided at the hotel were perfect. Located in the heart of downtown, walking distance to many attractions and in the heat of the city. Clean room and huge suites.
Great service with excellent rates.
Thanks

  • Stayed April 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Student_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nj
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 March 2010

Just finish a weeks stay and was very pleased with the accomendations , location and the over all friendliness of the staff . The free breakfast , evening reception and central location was A1 . While my wife attended her convention sessions ( about 3 blks ) my grand daughter (11 ) and i were able to walk to most of the attractions in the city . While i totally enjoyed the city the Embassy only put the cherry on top . The one draw back as is for many hotels was that there was a charge for internet connection. Prior to our stay i read mixed reviews but didn't experienced any of the negative statements. All in all we would be thrilled to stay again.

  • Stayed March 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NJbub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IL
Level 4 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 March 2010

I've been going with family to the Big 10 Tournement since it began, and when it is in Indy we stay at the Embassy. We always have a good time due to the location to stadium, resturants, and bars. I always eat the free breakfast (pretty average) - and we always hit the comp. cocktail hour(s) -
Probably been there 8-10 times in all and will be there in a week - comfortable spot in a great location.
A couple of times I've been there and some youth groups stayed there (cheerleading meets / volleyball tourney) and it could be a bit loud a little late.

  • Stayed March 2009, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank smogunit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, NY
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 February 2010

I actually hadn't stayed at an Embassy Suites since the late 90's, and I was surprised to find this hotel was still stuck in that era. My biggest complaint, though you see this in Europe all the time, is that there is no way to lower the room temperature in the winter since the air conditioning system is off. So, if your room is hot, sorry, that's just how its going to be.

I was also there for the Jets-Colts game, so they had a full house. The free breakfast was a zoo. They tried to keep up valiantly, but there were 30-person lines to get a drink. Keep that in mind if you are there during an event.

Otherwise, the hotel was as advertised and a reasonable value. I'd probably try a different hotel the next time I'm in town.

  • Stayed January 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank phatteus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Indianapolis - Downtown

Property: Embassy Suites by Hilton Indianapolis - Downtown
Address: 110 West Washington Street, Indianapolis, IN 46204-3431
Phone Number:
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#46 Business Hotel in Indianapolis
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Indianapolis - Downtown 3.5*
Number of rooms: 360
Official Description (provided by the hotel):
The Embassy Suites Indianapolis Downtown hotel is conveniently located within walking distance to many Indianapolis attractions. The new Lucas Oil Stadium and Conseco Fieldhouse are both just blocks away from our downtown Indianapolis hotel. The Indianapolis Motor Speedway is just 6 miles from the hotel. Our all-suite, full-service, upscale accommodations offer the ideal choice for the business or leisure traveler. Guests stay in a spacious two-room suite complete with a refrigerator, microwave oven and coffee maker. Our complimentary cooked-to-order breakfast and complimentary manager's reception are served daily in our lush open air atrium. Unwind and refresh in our indoor pool, fitness center and whirlpool. ... more   less 
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Also Known As:
Embassy Suites Indianapolis
Indianapolis Embassy Suites

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