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“Great staff working with what they have”

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Baymont Inn & Suites Indianapolis East
Ranked #134 of 185 Hotels in Indianapolis
Reviewed 29 July 2014

Staff was excellent, but the hotel is old and appears that way. This specific location seems to fall below the hampton in standards. Door to my room was difficult to close, breakfast offered was mediocre. Overall experience was average.

  • Stayed: July 2014, travelled on business
    • Value
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Review collected in partnership with Hampton
Thank Chris F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (562)
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426 - 432 of 562 reviews

Reviewed 27 July 2014

I generally like Hampton Inns, but this one is slightly below standard for them. Room was okay, though had a noisy AC unit. Common areas were dirty, worn, and slightly smelly. Seats in eating area were filthy. Strongest part was that the staff was very friendly and helpful.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hampton
Thank VARoadTrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

Staff was very friendly and helpful. When checking in, I felt like they were very happy to have us staying and very willing to accommodate and answer any questions. Rooms were extremely cozy, clean and comfortable. The air didn't seem cold enough at first, but once it kicked on, it was absolutely perfect temperature.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Iris T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

We spent one uncooked night here during a road trip. Staff we encountered were all friendly. The breakfast was good - premade omelettes and other choices, though they acknowledged that they had run out of yogurt and the coffee was cold both in the morning and in the evening when we checked in.

Luckily we were only on the second floor as the elevators were out of service the morning we left. There were signs up in the lobby, but someone only came up to the room floor with signs after we had already used the stairs and eaten breakfast.

Stayed: June 2014, travelled with family
Thank tripper1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

Room smells. Lights don't work. A bit tired as far as newness is concerned. Better bet is to go to the Fairfield, just on the other side of I-70, which is much newer, large, renovated breakfast area, and a great restaurant in the Marriott next door. All for the same price as the Hampton.

Stayed: June 2014, travelled on business
Thank 81Buckeye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy M, Director of Sales at Baymont Inn & Suites Indianapolis East, responded to this reviewResponded 18 June 2014

Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback and apologize you were disappointed in the condition of your guestroom. We will use your comments as we continually evolve our offerings and we hope we can have another chance to show you what our warm Hamptonality is all about here at our hotel, if your travels bring you back to our area in the future.

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Reviewed 11 June 2014

I don't think I have ever encountered such an all around wonderful hotel staff, it was 4 star treatment all the way, the nicest and most helpful I think I have ever encountered. You get the quality you expect from a Hampton, which I think is a lot a bang for your buck. If you have the choice I would choose this hotel hands down!

  • Stayed: June 2014, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank Kristinmason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy M, Director of Sales at Baymont Inn & Suites Indianapolis East, responded to this reviewResponded 18 June 2014

Thank you so much for taking the time to review our hotel. I will pass the compliments along to our staff so they can see their hard work does not go unnoticed. We would love it if you would recommend our hotel to your friends and family while they travel. We can't wait to have you back at our hotel next time you are in the area!

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Reviewed 2 June 2014

Rooms are clean and decently furnished. The staff treated me very well and were very prompt at check in and when I had questions. Hotel was clean and had close access to the highway. It is about 10 minutes from most places in Indy (downtown to east side - west side longer trip). Water was hard so if you are not used to it, showers are interesting. The wireless internet connection speeds are slow and made email downloads fairly painful (Yes, a first world problem), but unless they have updated that lately.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Johnnie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy M, Director of Sales at Baymont Inn & Suites Indianapolis East, responded to this reviewResponded 18 June 2014

Thank you for taking the time to review the hotel. We are glad you enjoyed your stay with us. We now offer a premium internet option for our guests for only $4.95 a day. We hope this helps make your stay even better next time.

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Additional Information about Baymont Inn & Suites Indianapolis East

Address: 2311 N Shadeland Ave, Indianapolis, IN 46219-1700 (Formerly Hampton Inn Indianapolis-East)
Phone Number:
Region: United States > Indiana > Indianapolis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #134 of 185 Hotels in Indianapolis
Price Range: £55 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Indianapolis East 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hampton Inn Indianapolis East Hotel Indianapolis
Indianapolis Hampton Inn

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