Tired after long drive..checked in fairly late..desk clerk was having trouble with their credit card server...sounds bad right? Nope. Susan, our check in person was the most gracious and friendly person I have ever had the pleasure of dealing with at any hotel ever. She continued smiling and apologizing for the trouble and maintaining a professional attitude at all times. Even had my roommate and I laughing with casual conversation. I'm not sure what the Hyatt is paying her but they are getting every pennies worth and a whole bunch more! Thanks for a great experience that could have gone badly considering the circumstances. Susan and the Hyatt rock!
- Official Description (provided by the hotel):
- Perfectly located in the Center of Vibrant downtown Indianapolis, the hotel features a soaring 20 story atrium with TV's and social activation seating area's in a contemporary decor. 499 renovated guest rooms, Indiana's only revolving rooftop restaurant, the Eagles Nest (voted most romantic), the fat Rooster diner for Indiana farm to market menu laced favorite for Breakfast and Lunch, Level One Lounge offer social interactive games, 12 TV's for viewing and great food and beverage options. 35,000 square feet of meeting space offer expansive flexibility and compliments great banquet food and expansive IT capacity. Climate controlled access to Circle Centre Mall, Convention Center, Lucas Stadium, Downtown dining and entertainment. Guest rooms feature complimentary Internet access, luxurious bedding, marble bathrooms, large workstation with ample lighting, ergonomic seating, two dual line phones, refrigerators, coffeemakers, irons & boards. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Regency Indianapolis Hotel Indianapolis
- Indianapolis Hyatt Regency
- Hyatt Indianapolis