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“A typical Hyatt Regency” 4 of 5 bubbles
Review of Hyatt Regency Indianapolis

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Hyatt Regency Indianapolis
Ranked #22 of 178 Hotels in Indianapolis
Certificate of Excellence
NB
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“A typical Hyatt Regency”
4 of 5 bubbles Reviewed 14 October 2013

This hotel resembled a few other Hyatt's I've stayed at/seen (specifically, it MIRRORS the one in Montreal). It is a clean, albeit a little dated, room. The staff was friendly and helpful. As with most other Hyatt Regencys, it is in a prime/amazing location. It is connected to a financial center/shopping center through skywalk...you can pretty much stay indoors to go to most of downtown if it's raining (such as circle center mall, lucas oil stadium, convention center, other hotels, etc). It has a starbucks in the lobby (very limited hours though..since its clientele is mostly the business center attached to it)..a very nice pub/bar...great fitness center.
the bed was comfortable, up to par with a 4 star hotel. The only drawback I have for it is the room "feels" old. It may not be..but the way it was decorated, carpet, the old bricks, it makes it seem a little dated. This would probably be a 4.5 star if I could rate it that. Other than that, great location, great price ($90 a night on hotwire/priceline!!), great amenities..can't ask for too much more than that.

Room Tip: most rooms have a good view because of the way it's designed..but like most hotels, the higher f...
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  • Stayed October 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Project86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review, 6 November 2013
Dear Project 86,
Thanks for taking the time to write a review. I appreciate your feedback. You will be happy to know we recently expanded the hours of Starbucks to accommodate our guests better. Please come visit us again.
Best Regards,
Keith Spinden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,518 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (201)
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English first
Marion, Indiana
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 13 October 2013 via mobile

This was a very clean hotel that offered no disturbances. I've experienced hotels that were loud with a number of inconveniences. This hotel was not that way. Shaunte was very friendly and greeted us with a smiling face and warm welcome. Booked through Hotwire and check in and out was easy with no issues.

Stayed October 2013, travelled as a couple
Helpful?
Thank Pickygirl46952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review, 27 November 2013
Dear Pickygirl46952,
Thank you for the 5 Star review! I am happy to hear you enjoyed your trip to Indianapolis as well as your stay at The Hyatt Regency Indianapolis. Please come visit us again.
Best Regards,
Keith Spinden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 13 October 2013

I was here for business and felt so relaxed. The rooms are very nice, comfortable and quiet. Nice to have a frig in the room. The location was the best. Plenty of restaurants & shopping. Starbucks, Subway and a pizza place right in lobby. Walkways are indoors so in bad weather you don't even need to go outside. Will definitely stay here again. Highly recommend!

Stayed October 2013, travelled on business
Helpful?
Thank Flyinmom3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review, 17 December 2013
Dear DebbieJ488,
I was pleased that you enjoyed your stay in the Hyatt Regency Indianapolis and were able to take advantage of our prime location in the heart of downtown Indianapolis.
Please come visit us again soon!
Best Regards,
Keith Spinden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
101 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 7 October 2013

We were impressed with the location and quiet nature of this hotel. Our king room was well appointed and quite large for Indianapolis standards with a huge work desk and plenty of room to walk around. We love the motion activated lights that are on when you wake up at night and need to use the restroom Excellent idea!

We were also impressed with our check in as we arrived well after midnight yet our check in attendant was so pleasant and attentive. Most late check ins are met with dour employees working the graveyard shift, but our person was bright and very helpful.

Room Tip: View to the west are met with a gloomy looking facility spewing smoke opt for east or north views if...
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  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BellBoys60625
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
French Lick, Indiana
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 6 October 2013 via mobile


Great location for Colts or Pacer games (or other Lucas Oil and Fieldhouse events) and right next to circle center mall. Self parking costs about the same as other garages in the area. Check in was quick and the lady working the front desk was very friendly and helpful. Rooms were clean with very comfortable beds. The double double we stayed in was slightly on the small side, but not too small. Even though the hotel was sold out, I don't think I heard a sound all night in my room and got a great nights rest. The only negative is that wifi is not free, but considering the great rate I got on Hotwire, I didn't mind paying for it. I would definitely stay here again.

Stayed October 2013
Helpful?
Thank InBrown5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review, 18 December 2013
Dear InBrown5,
Thanks for the great review! I am happy that you enjoyed the hotel and all the ammenities we offer. We look forward to welcoming you back again soon.
Best Regards,
Keith Spinden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 5 October 2013

Our conference was held in the Hyatt Indianapolis, so it was the logical place to stay. Overall, it was an excellent experience. The hotel provided food for the conference, and it was superb - far above the average catered food at most conferences. Also impressive are the friendliness and efficiency of the staff. My room, a capital-view king, was comfortable, quiet, and clean. Apparently there have been updates since some of the traveler photos were published on Tripadvisor. I found the modern bathroom pleasant and clean. The exercise room is well-equipped and clean. The pool is a bit small, but nice. The hot tub needs some jets repaired. I would stay at this hotel again, and I would recommend it to others. The location provides an easy walk to capital area attractions and bus stops.The habanero (really) hot wings in the bar, with a local craft beer, are worth a trip to Indy any day!

Room Tip: The capital-view king is an excellent room.
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  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dreamerbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review, 18 December 2013
Thanks dreamerbee for the excellent review!
I appreciate your comments and am glad you got to enjoy our prime location in downtown Indianapolis. Please come see us again soon!
Best Regards,
Keith Spinden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dyer, Indiana, United States
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 30 September 2013

I stayed at the Hyatt the last 3 days on business and I was impressed with everything except the One South restaurant. The room was very clean and nice size. The view was also nice. Everyone that works there was very helpful and answered any questions I had about the area of downtown.
The only exception was the One South restaurant. Terrible service! I had to ask a cook for creamer because the waitress was to busy! Yesterday, I had to ask a waitress from another area for coffee because my waitress couldn't be found.

Other than the restaurant, it was a fantastic stay!

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review, 5 November 2013
Dear Steve H,
Thanks so much for your recent stay and also for taking the time to write a review. I appreciate your kind words and am glad you were able to enjoy our hotel and all the amenities it has to offer. I have forwarded your comments to our Director of Food and Beverage for follow up regarding your restaurant experience. Please come see us again soon.
Best Regards,
Keith Spinden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Indianapolis

Property: Hyatt Regency Indianapolis
Address: 1 South Capitol Avenue, Indianapolis, IN 46204
Phone Number:
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Indianapolis
#15 Business Hotel in Indianapolis
#15 Romantic Hotel in Indianapolis
#36 Family Hotel in Indianapolis
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hyatt Regency Indianapolis 4*
Number of rooms: 497
Official Description (provided by the hotel):
Newly renovated downtown hotel with a soaring 20 story atrium and vibrant, contemporary decor. 497 renovated guest rooms with high speed Internet access and clean, modern design compliment 25,000 square feet of meeting space with T1 high speed Internet access. Guest rooms feature luxurious bedding, marble bathrooms, large workstation with ample lighting, ergonomic seating, two dual line phones, refrigerators, coffeemakers, irons & boards. ... more   less 
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Also Known As:
Hyatt Regency Indianapolis Hotel Indianapolis
Indianapolis Hyatt Regency
Hyatt Indianapolis

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