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“Good location, nice stay” 4 of 5 bubbles
Review of Hyatt Regency Indianapolis

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Hyatt Regency Indianapolis
Ranked #22 of 178 Hotels in Indianapolis
Certificate of Excellence
Boston, MA
Level Contributor
88 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Good location, nice stay”
4 of 5 bubbles Reviewed 9 December 2013

Hyatt Regency's tend to be the same no matter where they are. This one is perfectly fine. The location is good, attached to the mall, close to the stadium, and other attractions. Service is fine.

I really liked the breakfast buffet. it seemed like quite a good value, for a hotel breakfast. Omelettes made to order were tasty. There was really nice fresh fruit, including berries and pineapple.

I was actually surprised at how quiet the hotel is. There was a marching band competition, and at least 2 bands worth of high school kids staying in the rooms near by. I never heard them.

  • Stayed November 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chinacat_Boston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review, 18 December 2013
Dear Matt,
Thanks for your fantastic review! I appreciate the kind words and will pass on to the staff. We look forward to welcoming you back again soon.
Best Regards,
Keith Spinden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,519 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (201)
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English first
Lathrup Village, MI
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 December 2013

We stayed at this hotel during the Big Ten Championship football game in December 2013. The hotel is obviously updated to a modern décor, the breakfast buffet was wonderful, staff friendly and location is right in the middle of it all - you can even see Lucas Oil Stadium from the entrance.

Stayed December 2013, travelled with friends
Helpful?
Thank Matt_Long
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review, 18 December 2013
Dear Matt,
Thanks for your fantastic review! I appreciate the kind words and will pass on to the staff. We look forward to welcoming you back again soon.
Best Regards,
Keith Spinden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 December 2013

My wife and i and family visited Indy the weekend before Thanksgiving to go tot he Children's Museum. The museum was great, and the Hyatt hotel room we had on the 18th floor was excellent. Pristine clean, and with very helpful customer service employees in the lobby to help out. We swam on Saturday night and Sunday morning int he nice pool. We visited Shapiro's deli for brunch, which is a world class kosher deli.

We will return to the Hyatt in Indy.

Room Tip: Go high for a great view
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  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review, 18 December 2013
Thanks Andy660181!
I am glad to hear your family enjoyed the weekend in Indy and you not only had a great stay, but were able to do some fun things around the city. Please come visit again soon.
Best Regards,
Keith Spinden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 5 December 2013 via mobile

This hotel is beautiful inside and out. The ballroom is nice. The rooms have been fully updated since I was last here two years ago. I appreciate the glass shower and iphone charger/player. The room was small but the space was maximized. I loved the pillows on the bed. I normally hate hotel pillows. I might even order one! Plus, location is prime. It is in the middle of downtown right by the stadium and circle center.

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lochall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review, 18 December 2013
Thanks Lochall for your kind review! I am glad you enjoyed all the amenities our guest rooms have to offer as well as our location in the heart of downtown Indianapolis.
We look forward to your next visit with us!
Best Regards,
Keith Spinden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indiana
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed 1 December 2013

This was my first stay at this Hyatt in Indianapolis. Apparently there was a "Pink" concert going on at the same time as well as other conventions and the hotel was sold out. Used the valet parking - was happy with their service. Upon checking in, the staff seemed confused and it took three of them to check in a diamond Hyatt member. I'm no snob and don't flaunt my diamond status but I had just been driving for hours in lots of construction and weather and a smooth check-in would have been nice. The desk personnel seemed robotic. I had used the online check-in service so really, it should have been smoother. The lobby was cold and uninviting. There were couches and places to relax but still it just wasn't comfortable and we preferred to hang out in the room. On the other hand, our room was really nice and clean. The location of our room on the club lounge floor was even better - we were right next door from the club lounge and right across from the elevators...pretty awesome setup!! We really enjoyed the lounge. The ladies who were manning the lounge were friendly and helpful. Good food too!! I enjoyed having the convenience of the mall attached to the hotel...just a small walk and you are there but it's a little confusing and not marked well. There are lots of shops and restaurants nearby and only just a short walk from outside. Try out the restaurant in the hotel - it was awesome and the wait staff was really really good!!! Impressed!!

Room Tip: Ask for room 1820 on the lounge floor. It's right next to the club lounge and right across from...
See more room tips
  • Stayed November 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank apratt0905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cleveland,ohio
Level Contributor
91 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 24 November 2013 via mobile

This was my first stay at this hotel. I was very impressed with how much it has to offer.
The van arrived on time despite the weather. The rain was coming down that night.
The check in was very quick. It was a little loud in the lobby which was a concern because I need my rest.
When I got to my room to my surprise I could hear and noise.
The room was nice and clean. Comfortable beds.
There is a Starbucks, subway and a pnc bank in the hotel.
There is a skywalk that leads to this 4 story mall.
It was a Friday and it was so crowded especially at the food court.

Stayed November 2013
Helpful?
Thank tayshan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review, 18 December 2013
Dear Tayshan1,
Thanks for the great review. I am pleased you enjoyed the hotel and all the amenities we offer.
Please come stay with us again.
Best Regards,
Keith Spinden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlestown, Indiana, United States
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 November 2013

Really clean! Wonderful location. Quiet. Very well decorated and comfortable. Loved having a refrigerator and it being connected to the mall! The parking was a little pricey but it is downtown so that was expected. Did not like they charged for Internet! :-(

Room Tip: Ask for a capitol view room. Gorgeous! They charge for Internet.
See more room tips
  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Amy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review, 18 December 2013
Dear Amy G,
Thanks for your recent 5 Star review. I am glad you enjoyed your stay. Just as you mentioned parking is priced according to our location, it is the same with internet. Most comparable hotels in our area charge for internet access. We look forward to your next visit and welcoming you back!
Best Regards,
Keith Spinden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Indianapolis

Property: Hyatt Regency Indianapolis
Address: 1 South Capitol Avenue, Indianapolis, IN 46204
Phone Number:
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Indianapolis
#15 Romantic Hotel in Indianapolis
#15 Business Hotel in Indianapolis
#36 Family Hotel in Indianapolis
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hyatt Regency Indianapolis 4*
Number of rooms: 497
Official Description (provided by the hotel):
Newly renovated downtown hotel with a soaring 20 story atrium and vibrant, contemporary decor. 497 renovated guest rooms with high speed Internet access and clean, modern design compliment 25,000 square feet of meeting space with T1 high speed Internet access. Guest rooms feature luxurious bedding, marble bathrooms, large workstation with ample lighting, ergonomic seating, two dual line phones, refrigerators, coffeemakers, irons & boards. ... more   less 
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Also Known As:
Hyatt Regency Indianapolis Hotel Indianapolis
Indianapolis Hyatt Regency
Hyatt Indianapolis

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