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Hyatt Regency Indianapolis
Ranked #21 of 186 Hotels in Indianapolis
Reviewed 23 May 2014

The hotel is centered in the middle of the Downtown area with sky-walks connecting the shops, restaurants, the Mall, and business locations. My room was great with all the extras that you would like. If you are staying for a conference or event the rooms on the 4th or fifth floor are very convenient to the ballroom on the third floor. If you want a view of the city from your room ask for the upper level rooms. I was on the 20th floor.

Room Tip: Top floors are the best view
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  • Stayed: May 2014, travelled on business
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1  Thank Harvey A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this reviewResponded 28 May 2014

Dear Harvey A,
Thanks for your recent 5 Star review! I am glad to hear that you enjoyed the hotel and our prime location in downtown Indianapolis. I invite you to come visit again.
Best Regards,
Keith Spinden
General Manager

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1,333 - 1,339 of 1,826 reviews

Reviewed 22 May 2014

Great location right downtown convenient to great food , in-door mall and lots of shops plus the convention center.
Very nice people and service. Parking on site, large atrium and conference facilities. Ordered room service late in the evening - they were very prompt.

  • Stayed: May 2014, travelled on business
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2  Thank Jeff T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this reviewResponded 28 May 2014

Dear Jeff T,
Thanks so much for taking the time to review the hotel- we appreciate the great feedback! It sounds as if you were able to take advantage of our great location. Please come see us again soon!
Best Regards,
Keith Spinden
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2014

I attended the EDVA conference so this hotel is very handy for that. The room was nicely appointed, spacious and clean (except for a now expired spider climbing up the wall one day - but hey, it liked the room too!). The I/O restaurant is handy for breakfast and the food is very good. The gift shop has a lot to be desired, however, and the guy running it didn't seem very interested in the fact that they has an empty ice cream cooler and my disappointment in that.

  • Stayed: May 2014, travelled on business
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Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2014

I was there for the IDA Conference so the location was great for dinner & shopping.
When I arrived late on Wed. night and got checked into room 710, I had to call the front desk because ceiling tiles where missing in my bathroom exposing a big compressor or something in the ceiling so I offered to change rooms then but they sent engineering up and they just moved ceiling tiles over. The bathroom however was not very clean with a ring on the tub ledge and dirt in the corners.

On Friday morning at around 6am I woke up to a dripping sound only to go in the bathroom and see water running from the ceiling on to the vanity. Another call to engineering to come and check this out. Which also meant that I had to wake up my daughter to let them know that these guys will be coming into the room. They showed up said oh yes lets take care of it, he was very nice but since I was checking out that day they were just going to deal with it later. Thru out the morning there were many different noices coming from the ceiling so you were never sure if something else was going to happen. My daughter who was going to be able to sleep in and lounge around because she was sick is now awake early and a little uneasy about what would happen next since I was going do to the conference.

The front desk staff, bell staff, valet & engineering staff were very polite, helpful.

  • Stayed: May 2014, travelled on business
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1  Thank eggplant38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014

Visited May 9 through May 11. Nice room with king bed, view of Capital and historic theater across the street. Refrigerator in room - no minibar. Well lit bathroom with great shower. Staff were all helpful & polite. At arrival, bell staff explained parking options and we chose to self park @ $24 night. Maids offered extra bottled water, as well as coffee for in room machine

Great work out facility with plenty of cardio equipment (4 TM, 2 Elliptical, 2 bikes, 2 recline bikes) plus nice selection of weight machines, and free weights (dumbbells). Indoor pool with jacuzzi.

Awesome location downtown at center of activities, covered access to downtown mall, easy walking distance to many restaurants.

  • Stayed: May 2014, travelled as a couple
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2  Thank taylorj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this reviewResponded 28 May 2014

Thanks Taylori for the 5 Star review! I’m happy to hear you enjoyed your room as well as all the amenities our hotel has to offer. We look forward to welcoming you back very soon!
Best Regards,
Keith Spinden
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2014

I was a speaker at the Indiana Dental Assn Annual Meeting and spent only one night at the hotel. The location is convenient to the convention center, shopping, and restaurants. The lobby is spacious, food in the restaurants tasty, and accommodations comfortable. Customer service throughout the hotel is OUTSTANDING. However, as a business traveler, there were some shortcomings in the room itself and upon checkout:

Room 1432: Not sure if it is a problem in this room or in all of the hotel rooms- there is no convenient electrical outlet in/behind desk to plug laptop into (it already has two cords plugged into it- one for the desk lamp and one for the TV). Had to use outlet behind curtains and the weight of the curtains kept pulling it out of my MACBook. There was no way to pull the drapes back far enough to prevent this, even when I moved the desk.

There was also no makeup mirror in the bathroom. Also extra blanket is stowed at bottom of closet so no room to put more than one pr of shoes.

The meeting room (Regency Ballroom) was correctly set up, the AV worked properly, and the staff was well prepared and readily available.

Checkout: I received an interim bill/receipt upon checkout but was never emailed the final one, which I need for tax purposes. And yes, I did request it!

All in all the front desk customer service was OUTSTANDING on all shifts. Courteous, helpful, and accommodating.

  • Stayed: May 2014
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1  Thank OlyaJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2014

I really enjoyed my stay at this hotel. The room was clean and modern. The bed was confortable. The location is excellent. Right in the middle of downtown Indy next to numerous restaurants, theaters, and connected the the Circle Center mall. The skywalk that is connected allows you to go to many places without ever going outside. Starbucks and other restaurants located in the lobby. Also, you can check in online and pick up your keys in a kiosk when you arrive. No waiting in line at the front desk. I will definitely return to this hotel!

  • Stayed: April 2014, travelled on business
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2  Thank Bertha55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Indianapolis

Address: 1 South Capitol Ave, Indianapolis, IN 46204-3400
Phone Number:
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Indianapolis
#15 Romantic Hotel in Indianapolis
#15 Business Hotel in Indianapolis
#30 Family Hotel in Indianapolis
Price Range: £87 - £266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Indianapolis 4*
Number of rooms: 499
Official Description (provided by the hotel):
Perfectly located in the Center of Vibrant downtown Indianapolis, the hotel features a soaring 20 story atrium with TV's and social activation seating area's in a contemporary decor. 499 renovated guest rooms, Indiana's only revolving rooftop restaurant, the Eagles Nest (voted most romantic), the fat Rooster diner for Indiana farm to market menu laced favorite for Breakfast and Lunch, Level One Lounge offer social interactive games, 12 TV's for viewing and great food and beverage options. 35,000 square feet of meeting space offer expansive flexibility and compliments great banquet food and expansive IT capacity. Climate controlled access to Circle Centre Mall, Convention Center, Lucas Stadium, Downtown dining and entertainment. Guest rooms feature complimentary Internet access, luxurious bedding, marble bathrooms, large workstation with ample lighting, ergonomic seating, two dual line phones, refrigerators, coffeemakers, irons & boards. ... more   less 
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Also Known As:
Hyatt Regency Indianapolis Hotel Indianapolis
Indianapolis Hyatt Regency
Hyatt Indianapolis

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