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“Great service!”
Review of Omni Severin Hotel

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Omni Severin Hotel
Ranked #17 of 182 Hotels in Indianapolis
Certificate of Excellence
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great service!”
Reviewed 3 March 2013

My husband and I stayed at the Omni Severin for a birthday weekend. The staff is great and very accommodating. The bartender in the lobby Saturday night was GREAT! We chatted with him for a while before heading to The Slippery Noodle.
The only complaint I have is the valet. They told us not to call ahead for our car, so we went down and they said it would be a few minutes, but we waited for 30 minutes.
Other than the valet, it was a great stay! I would highly recommend Omni Severin. Great staff and the location can't be beat!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andiesmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (191)
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Arlington
Level 3 Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 March 2013 via mobile

GREAT desk/receiving staff. Room well appointed. Bar service was great. Bathroom spacious and clean. Could use another outlet on the desk. There is a Starbucks, bar, and restaurant bar connected which is very convenient. Clubs, bars, restaurants all within walking distance.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jiggyg22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montana
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 February 2013

This is a nice hotel with a great location but watch for big groups that can swamp the restaurant and parking out front. This was our first stay and thought the lobby and rooms were well done. But there was a big event in town that weekend and we were told that the hotel was at 100% capacity which obviously put a strain on resources. Also, the bar scene near here made for some party revelry on Friday and Saturday. We would definitely give this hotel another try.

Be sure and sign up for the loyalty program. We weren't offered it but heard the staff offer it to other guests for free wi-fi.

The valet staff were most courteous and pleasant!!

Room Tip: I believe quieter locations are interior rooms or to the west or north side.
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank beessarebest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peoria, Illinois
Level 4 Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 February 2013

The hotel was very nice and the location was great. The skywalk that attaches it to the Center City Mall is very convenient. The staff was very friendly and very helpful. Valet parking was $30 but I am not sure if this was a one-time fee or daily fee. Our room was spacious and clean with no issues to speak of. We didnt use Wi-Fi but it appeared that you get either a very limited amount for free then have to pay. CMON PEOPLE, its 2013, WIFI should be free. There is a Starbucks downstairs, which might have free wi-fi.

I would stay here again without question next time in Indy.

Room Tip: Parking in the Center City Mall is $20 for 24 hours as opposed to valeting at the hotel which is $30...
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  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JM1485
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omni_Manager, Manager at Omni Severin Hotel, responded to this review, 13 February 2013
We’re glad you enjoyed your stay. While Wi-Fi isn’t free in the guestrooms, it is free if you join our Select Guest program. On top of free Wi-Fi, you will receive your choice of morning beverages and newspaper delivered to your door at the time you choose as well as a free pressing for one clothing item.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester Hills, Michigan, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 February 2013

We really enjoyed our stay in the Omni. The beds were very nice, the rooms and hotel were well decorated and clean. The hotel is attached via a walkway to a really nice mall and near several restaurants. If you decide to stay at Omni join their free guest reward program to get free wifi and free morning beverages delivered to your room. Valet parking was prompt and easy to use.

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank crs25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kentucky
Level 5 Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 January 2013 via mobile

My daughter and her volleyball team stayed here for two nights. We were greeted at the front desk with great service which was everywhere the whole weekend. Breakfast to the room was delicious, hot and on time. The restaurant was a little pricey but Mr Will the bartender was the best!! He treated us like family and remembered all the parents on our next visit. We liked that we could walk inside to the convention center but it was a hike. We valet parked which was nice. We had a group of the adults walk across the street for some after dinner dancing - had a blast. Would like to go with husband and a few other couples next trip. Bed and rooms were clean and nice.

Stayed January 2013, travelled with family
Helpful?
Thank momaid66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Missouri, USA
Level 3 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 January 2013

We stayed at this hotel for one night for a gymnastics meet downtown. The room was great, valet parking was fantastic given the limited downtown parking. There was an employee who gave me directions that I couldn't quite follow, so she actually walked me to exactly where I needed to be. Service above and beyond. A fantastic trip with tremendous service! We will ALWAYS seek out this hotel for future stays and recommend you do the same!

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WeTravel17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omni_Manager, Manager at Omni Severin Hotel, responded to this review, 7 February 2013
We're so glad to hear we have a new fan and look forward to seeing you on your next trip to Indianapolis.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Omni Severin Hotel

Property: Omni Severin Hotel
Address: 40 Jackson Pl, Indianapolis, IN 46225-1077
Phone Number:
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Indianapolis
#7 Business Hotel in Indianapolis
#8 Romantic Hotel in Indianapolis
#16 Family Hotel in Indianapolis
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Omni Severin Hotel 4*
Number of rooms: 424
Reservation Options:
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Also Known As:
Omni Hotel Indianapolis
Omni Indianapolis
Indianapolis Omni

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