We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Hit or miss”
Review of Omni Severin Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Omni Severin Hotel
Ranked #17 of 182 Hotels in Indianapolis
Certificate of Excellence
LeRoy, NY, United States
1 review
“Hit or miss”
Reviewed 16 March 2014

Beautiful hotel in downtown Indianapolis, but one that "nickels and dimes" you for basic services, such as breakfast and wi-fi. Room was very clean but bed was hard. Difficulty with their express check-in service left a bad taste. Varying degrees of service excellence from front desk staff but overall, it was good.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Leslie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omni_Manager, Manager at Omni Severin Hotel, responded to this review, 2 April 2014
We’re sorry if you felt nickeled and dimed by our basic services. If you join our free Select Guest program, you’ll receive free Wi-Fi during your stay as well as morning beverage service with coffee or juice delivered to your door. You can add on a muffin or other continental breakfast options for a minimal fee. We hope despite the misses that you will still consider us when traveling to Indianapolis.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,356 reviews from our community

Traveller rating
    1,276
    657
    256
    118
    49
See reviews for
474
515
76
965
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (191)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Jacksonville, FL
Level 4 Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 March 2014

Could not ask for better front desk service; room service prompt & courteous. aesthetically pleasing throughout; rooms comfortable (thermostat for example - click up 1 degree, heat immediately comes on, nicely calibrated). Only gripes: no exhaust fan in bathroom was a major inconvenience -- must either leave the door open to shower (and shine bathroom light in the eyes of sleeping companion), use chilly water, or turn b/r into a steam room; fitness center treadmills were good quality, but anaerobic equipment was poor for a resort of this quality; iron steam adjuster was stuck off -- I had to use the surge button continually to steam iron my shirts -- could've requested another one, but it would be nice not to have to.

Room Tip: 429 had a crummy view out the window of a rooftop, sides of two buildings.
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Librarinator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeRidder, United States
2 reviews
Reviewed 15 March 2014

Had a great stay at the Omni Severin. It was a fairly busy time for the hotel with several conventions going on down the street plus March Madness. Despite this, the public areas never felt over-crowded, the staff never seemed harried, and room service never fell behind in their deliveries. Great staff, lovely hotel.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Erin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United States
1 review
Reviewed 14 March 2014

great room, great customer service. Our trip to indianapolis was to attend the Indiana pacers game and t he omni severin was in a perfect location with just a minute walk to Bankers Life Field house. Perfect area for shopping and dining. The turn down service was excellent and so was the free morning beverage. I plan on staying here again in the next few weeks. Highly recommended

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Barron R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, United States
1 review
Reviewed 14 March 2014

Best hotel to stay at in Indy. The location is perfect, and the price is great for such a classy hotel. Jack the long-time bartender at Wine Thief makes great drinks and a great time. Easy walking distance to football or basketball and various bars and restaurants

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Doug N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, United States
1 review
Reviewed 14 March 2014

The Omni was a great place to stay. The rooms were so quite. The room steward did come to the room to early in the morning. Knocking and waking us up. I guess we should have put out the do not disturb sign. Otherwise overall it was freat.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Tammy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kelowna, Canada
2 reviews
Reviewed 13 March 2014

stayed for a week while attending a convention. every day was a great experience and the rooms and overall appearance of the hotel was top notch. I especially enjoyed the member services such as free bottle of water on first day as well as the morning beverage either in the room or at the Starbucks on the main floor. best part was they returned items no charge to me that I left behind.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Les F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Indianapolis hotels
Downtown Indianapolis
The Alexander
The Alexander
#7 of 182 in Indianapolis
2,636 reviews
Downtown Indianapolis
Conrad Indianapolis
Conrad Indianapolis
#3 of 182 in Indianapolis
1,437 reviews
Downtown Indianapolis
JW Marriott Indianapolis
JW Marriott Indianapolis
#6 of 182 in Indianapolis
2,252 reviews
Show Prices
Show Prices
Show Prices
Downtown Indianapolis
Hyatt Regency Indianapolis
Hyatt Regency Indianapolis
#20 of 182 in Indianapolis
1,688 reviews
Le Meridien Indianapolis
#8 of 182 in Indianapolis
341 reviews
Downtown Indianapolis
The Westin Indianapolis
The Westin Indianapolis
#24 of 182 in Indianapolis
1,439 reviews
Show Prices
Show Prices
Show Prices

Been to Omni Severin Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Omni Severin Hotel

Property: Omni Severin Hotel
Address: 40 Jackson Pl, Indianapolis, IN 46225-1077
Phone Number:
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Indianapolis
#7 Business Hotel in Indianapolis
#8 Romantic Hotel in Indianapolis
#16 Family Hotel in Indianapolis
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Omni Severin Hotel 4*
Number of rooms: 424
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, TripOnline SA, Cancelon, HotelQuickly, Evoline ltd and getaroom.com so you can book your Omni Severin Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Indianapolis
Omni Indianapolis
Indianapolis Omni

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing