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Omni Severin Hotel
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Reviews (2,662)
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1,473
718
287
130
54
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All reviewsconvention centervalet parkingdowntown indianapoliswithin walking distancegreat hotellucas oil stadiumthe hotel staffvalet servicerestaurants and barsunion stationcolts gamenice staybusiness tripmalllobbystarbuckswedding
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1,816 - 1,821 of 2,662 reviews
Reviewed 7 July 2014

From the time we arrived at the hotel. We were greeted and everything was on point. When we were checking in our room wasn't ready, but didn't have to wait. We were offered a room upgrade. It was the most wonderful experience I had. Everything was clean and when you had questions, they were answered right away. I loved staying at this hotel and didn't want to leave. The staff were all great, helpful and polite. If you see any bad reviews, ignore them. Stick with this hotel and you will not be sorry.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
Thank Shalundra F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2014

We stayed on the CV floor on the 13th floor Room# 1312. We booked the room for the 4th of July for my daughter's 13th birthday! I have never stayed in the Omni before but they were the only hotel with balcony's so we booked it. The bed's were absolutely the most uncomfortable I have EVER slept in. We paid 300.00+ for this room and 3 of the requests ie: Feather Free Room , Roll-away bed & Breakfast vouchers were not accomodated without having to go down to the front desk. I definitely think for what they charge they need to put some money back into the rooms especially the beds.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
Thank Melissa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omni_Manager, Manager at Omni Severin Hotel, responded to this reviewResponded 18 July 2014

We are sorry that our beds were not comfortable. We have Serta double pillow top mattresses in our guest rooms. If the bed isn’t comfortable, we are happy to move you to a new room and try a different mattress. We also apologize for the issue with the foam pillows, rollaways and breakfast vouchers. These should have been provided without having to request a second time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2014

Right in the middle of everything downtown. Perfect location. Unfortunately, something has not worked yet again. This time it was the telephone with no dial tone. Could not order car brought around causing others in our party to wait on us. Normally slow valet service was worse.

  • Stayed: July 2014, travelled with friends
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Review collected in partnership with Omni Hotels & Resorts
Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2014

Our room was beautiful with very comfortable bed. Bathroom could have been bigger. But the service was top notch! Personalized, friendly and professional. Great location - able to walk to everything! Probably would skip the 1913 restaurant next time though as very pricey and good, not great. Overall, would stay there again for sure!!!!

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
Thank Stacey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2014

I felt like royalty here. Everyone was so friendly and accommodating. I received a free upgrade, plus other amenities... The hotel is in a prime spot; close to restaurants, linked to a mall, and within walking distance of the Murat/Old National Theatre. I highly recommend this hotel. LOVED it!

  • Stayed: July 2014, travelled solo
    • Value
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    • Cleanliness
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Review collected in partnership with Omni Hotels & Resorts
Thank Jessica T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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