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“Great place to stay!” 5 of 5 bubbles
Review of Omni Severin Hotel

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Omni Severin Hotel
Ranked #12 of 178 Hotels in Indianapolis
Certificate of Excellence
Lafayette, Indiana
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great place to stay!”
5 of 5 bubbles Reviewed 22 July 2014

I stayed here for a conference and couldn't have asked for a better stay. I found the room nice, clean and comfortable and all the staff I dealt with were very polite and friendly. The food (catered for our conference) was also really good and there's a Starbucks in the lobby. The bartender was also great and even brought us free samples.

If you sign up for the free rewards program ahead of time or on arrival you get complimentary wi-fi in your room and one free drink each morning. Only one person per room needs to do it for everyone to access the wi-fi, otherwise it's a bit pricy in my opinion at about $10/day.

The location is good as well, really close to a mall and the downtown area. We walked to the riverfront and the zoo with no problems and it's also close to several monuments.

I did valet parking but there is also a self-park option. I had no problems with the valet, they were quick to get my car when I left and very nice.

There is a bar nearby with loud music you might be able to hear at night from the lower floors (one person in our group was on the 3rd floor but requested a room change and was able to do so). I was on 6 and couldn't hear any street or hallway noise at night (I was also in the bed closer to the hallway than the window).

Overall, I would definitely stay here again.

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chelsey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,111 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (182)
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English first
Cleveland, Ohio
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 22 July 2014

This was a great hotel, not because the facilities were excellent...which they were...but because of the many people we met who were friendly and helpful. Tony, not sure if he was a bellhop or concierge, but he was fantastic. Tony made it seem as if he were our personal aide. There were four of us at the hotel and he helped each of us. The best was when he arranged for the four of us to have dinner and a private tour of the Slippery Noodle Inn.

The slightest hitch to the hotel was that twice we had folks behind the front desk that may have been on their first day...clueless. Fortunately there were seasoned hands who helped us.

A great hotel.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Edward M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IL
Level Contributor
250 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 22 July 2014

Our room was beautiful, spacious, and clean. There is no parking on-site, but a city garage used for the Circle Centre shopping mall is only a block away. We parked for $20/day, which is pretty cheap by most city standards. The vanity top in our bathroom was hardly large enough to put a few toiletries. That was probably the biggest negative.
I wish there was a more reasonable breakfast option in the restaurant of this hotel, but there is a Starbucks on site.
I would recommend this hotel and certainly stay there again. Great restaurants, shopping, and convention centers are only a block or two away.

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Psyprof51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 21 July 2014

If you are expecting modern luxury, this is not the place for you. However, even though it is old it is clean and lovely. We slept great in the huge bed. Great Location. I wouldn't recommend this for business travelers necessarily as they charge $10 for wifi. The rooms do have a safe which I love and a fridge. No microwave; another customer indicated they asked for one, but it cost $25. Staff was friendly and helpful. So helpful that when I grabbed a luggage cart, a man literally ran after me to offer his assistance. The staff was eager to please!
Great value.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alliel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, United States
1 review
4 of 5 bubbles Reviewed 21 July 2014

Very nice hotel, loved the decor and the friendly staff. I would recommend this hotel to anyone needing to stay in downtown Indianapolis. I would stay here again and bring friend an family. It close to shopping and a ton of great restaurants, Lucus stadiun and The convention center.

  • Stayed July 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Patsy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schererville, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 21 July 2014

Omni Severin in Indy is very clean,with beautiful lobby, helpful staff, spacious rooms and perfect location downtown. If I will have a chance to visit Indianapolis in the future,this would be my hotel of choice.

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Edita B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
memphid, United States
1 review
3 of 5 bubbles Reviewed 21 July 2014

Hotel staff was ok. Some of the front desk staff was a little short and unhelpful. Very few things offered for price compared to other hotels in the area. Parking/valet price too high compared to local parking available. One elevator broken during a major convention.

  • Stayed July 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Jason D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omni_Manager, Manager at Omni Severin Hotel, responded to this review, 25 July 2014
We apologize if any of our staff was not patient when you arrived. It’s our goal to make all our guests feel comfortable and welcomed. We sorry we didn’t meet our own expectations. Our valet prices are similar to other hotels in the area, but there are multiple self-parking options available near the hotel. One of our elevators will be under repair for the next two months to improve speed. We apologize if it caused inconveniences but service will be better when the repairs are complete.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Omni Severin Hotel

Property: Omni Severin Hotel
Address: 40 West Jackson Place, Indianapolis, IN 46225
Phone Number:
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Indianapolis
#7 Business Hotel in Indianapolis
#8 Romantic Hotel in Indianapolis
#16 Family Hotel in Indianapolis
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Omni Severin Hotel 4*
Number of rooms: 424
Reservation Options:
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Also Known As:
Omni Hotel Indianapolis
Omni Indianapolis
Indianapolis Omni

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