We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Better Than Expected” 4 of 5 bubbles
Review of Sheraton Indianapolis Hotel at Keystone Crossing

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Sheraton Indianapolis Hotel at Keystone Crossing
Ranked #15 of 178 Hotels in Indianapolis
Certificate of Excellence
GreenLeadersGold level
Ann Arbor, Michigan
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Better Than Expected”
4 of 5 bubbles Reviewed 11 May 2011

After reading the previous review I was hesitant to book a stay at this property. However, everything in Indy seemed to be booked the weekend I was there, so I gambled. I was glad I did. I had a great stay...and I am a lodging snob. Yes, parking is in a garage attached to the hotel. This is, however, far more convenient than the 2 block away lots downtown. Besides, a sky bridge connected the structure to the hotel. The lobby had evidently been recently renovated. Check-in was quick and painless. An SPG member, I was in a club room on the 12th floor. Excellent room...recently renovated, great bathroom and amenities, sweet sleeper bed with lots of down pillows and two duvets. It was ultra quiet, in fact I never heard ANY noise. The club lounge was great, nice evening hd's and a continental breakfast in the morning. With espresso. I brought my daughter with me and we enjoyed the pool and huge hot tub as well as shopping in the up-scale mall attached to the hotel Someone referred to this as an outlet mall. Saks, Nordstroms and Tiffany's are not outlets in my book. In a nutshell, great stay and I would visit this property again.

  • Stayed May 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank skiscubamom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this review, 24 May 2011
Thank you so much for your kind words and sharing your experience about your stay with us. We are so excited that you were able to see our brand new product and look past older reviews when making your decision about your travel. If you and your daughter are looking to get away again in the future we would be happy to be your home away from home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

857 reviews from our community

Traveller rating
    428
    268
    95
    29
    37
See reviews for
203
129
26
368
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (163)
Date | Rating
  • English first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Hotels you might also like...
Travellers also viewed these Indianapolis hotels
Downtown Indianapolis
The Alexander
The Alexander
#7 of 178 in Indianapolis
4.5 of 5 bubbles 2,186 reviews
Downtown Indianapolis
Conrad Indianapolis
Conrad Indianapolis
#3 of 178 in Indianapolis
4.5 of 5 bubbles 1,334 reviews
Downtown Indianapolis
The Westin Indianapolis
The Westin Indianapolis
#25 of 178 in Indianapolis
4.0 of 5 bubbles 1,380 reviews
Show Prices
Show Prices
Show Prices
Downtown Indianapolis
JW Marriott Indianapolis
JW Marriott Indianapolis
#6 of 178 in Indianapolis
4.5 of 5 bubbles 2,115 reviews
Indianapolis Marriott East
#1 of 178 in Indianapolis
4.5 of 5 bubbles 1,228 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Indianapolis Hotel at Keystone Crossing? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Indianapolis Hotel at Keystone Crossing

Property: Sheraton Indianapolis Hotel at Keystone Crossing
Address: 8787 Keystone Xing, Indianapolis, IN 46240-2108
Phone Number:
Region: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Indianapolis
#7 Luxury Hotel in Indianapolis
#16 Business Hotel in Indianapolis
#27 Family Hotel in Indianapolis
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sheraton Indianapolis Hotel at Keystone Crossing 4*
Number of rooms: 395
Official Description (provided by the hotel):
Sheraton Indianapolis Hotel at Keystone Crossing is connected by skywalk to the Fashion Mall and is near downtown and Indianapolis Airport. We have 33 meeting spaces, including a 7,845 sq ft ballroom. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Hotels.com, Booking.com and Agoda so you can book your Sheraton Indianapolis Hotel at Keystone Crossing reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Indianapolis Hotel
Indianapolis Sheraton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing